After reviewing which tyre was best suited to my car I then viewed them on the internet for price and availability. Blackcircles came up with the price and service which best suited me. After ordering and selecting my place to have them fitted I received an E Mail to confirm all my requests. Everything went like clockwork and also received a free tracking check. I have already told friends of this great service and will be using Blackcircles again in the future.
I generally hate shopping for tyres and had put it off for so long my mechanic had to give a wake-up call. I decided I didn't just want to turn up somewhere then pressured into buying a certain tyre. So online I went, I came across blackcircles early on abd liked how the website allowed me to make an inform decision with the indicators of petrol usage, braking performance in the wet and noise level. It was interesting that the most expensive where not necessarily the best in performance, I suppose the same as everything else. So I decided on the tyres I wanted and then did a compare with other sites abd blackcircles where tge cheapest and offered tesco clubcard points bargain! Its a nice touch that I can decide on the garage I wanted to use and what time. 2 days time in tge afternoon.
The day arrived and found I was free in the morning all of a sudden so I call head office to see if I voukd move my time slot, the call was answered quickly and the lovely lady at thr end of the phone checked with garage and yes I could. Off I went to the garage, which took a while to find, and found them very friendly and tyres where changed quickly and I was on my way just over the hour for 3 tyres.
I am totally happy with the service and would recommend you to friends. The only down point is there wasn't a mobile service I could of used but it wasn't a major issue.
Well worth considering this company. Prices were towards the lower end, not the lowest. However, everything set up and fitters waiting for me when I arrived at the centre. Fitters took care with alloys during removal, fitting and replacement of wheels; impressed that they even washed their hands between jobs to safeguard car interior.
Blackcircles.com did great. made choosing tyres easy and prices are competitive; so I would give them 5 stars.
Unfortunately one of their 5 star rated Premier Garages was not up to the grade. A two hour wait and a wonky steering wheel. The service was not particularly welcoming too.
I searched the internet extensively to beat the price of tyres that I wanted from black circles and couldn't find anything cheaper. Once I purchased tyres i received excellent service from a customer centric garage. I will be recommending black circles to family and friends and returning to the garage for any future work.
I arrived a bit early, they took the car and started work replacing the two tyres I ordered. They were finished in 30 minutes and I was amazed that the metal caps on the air Inflators were put back on. Very impressed the whole process from order to delivery was very slick and efficient, possibly why the price was so competitive.
Blackcircles are consistently one of the cheapest places online for tyres. It is possible to get some tyres slightly cheaper locally, but with the convenience and ease of the Blackcircles website you have to wonder if it's worth the bother. The type of fitting service you get depends on the garage, I use a trusted local garage and it's always been fine. Tyres are not a complicated product, and Blackcircles keeps the experience simple and to the point.
Very easy search function using car reg number or manually enter tyre size choice. This is an extremely easy process the layout of search results very clear, quick and easy ordering, garage selection and payment all very straightforward. Impressed at the number of local garages to choose from.
I had an email almost straight away from Blackcircles confirming my order and text messages reminding me of my booking - great service :):)
The fitter damaged the alloy in three places with the longest scrape being 3 inches on the rim and two other chips. The fitter didn't bring it my attention and left it to me to find the damage. Unacceptable.
I spoke to the manager who took my details but couldn't make a commitment to fix it without speaking to his boss who wasn't there. In any case my contract is with black circles. The alloy is a standard BMW alloy for the car but is painted so it isn't a case of £50 to fix it.
A massively disappointing experience and I wish I had paid the £80 premium to BMW to buy the tyre and fit the tyre for me.
I actually enjoyed the experience.
just got tyres from blackcircle who are working with tesco to give you bigger better choice of tyes you can pick your own garage and you even get tesco points service was spot on and was in and out so quick if your after tyres go to blackcircle you will thank me for it
I use Blackcircles because I can order online, know what tyres are on offer, and have them delivered and fitted at my local garage.
I can just turn up on the date and time I have booked and wait whilst they are fitted. I can even work whilst waiting - using the garage's wi-fi.
I have used Blackcircles for several years and would thoroughly recommend them.
I needed to buy 4 new tyres last week , so I shopped around for a competitive price . I came across blackcircles , so I gave them a ring . The lady I spoke to was very courteous and repeated back all my tyre information I supplied her with to make sure it was all correct before I purchased them . She told me which local garage I could take my car to , to get the tyres fitted and she asked me what time I would like them fitted when she gave me the date . I paid for them over the phone and she ordered them in . So if you are looking for any tyres for your car , use blackcircles . Their polite ,very helpful and the cheapest I came across , because I will definitely use them again .
From the first call to the lovely lady about my tyres and questions I needed answering, the emails of conformation, all was excellent ! The garage you sent me to was excellent and the service I received was fantastic - can't recommend highly enough !
Just a few clicks away from a good selection of tyres and I liked the fact you can have the tyres fitted as and when required or delivered by courier so you can get them fitted youself if required.
Amazingly easy website to use!! Phoned up to rearrange my booking too and they did everything for me!! Would recommend to everyone!...just double check your tyre size as my registration gave the wrong tyre size! Other than that black circles are truly amazing and the top rated garages for fitting are top rated for a reason!
Renewed two tyres on my Vauxhall. Tyres were at garage ready to be fitted within two days.
The garage (Osborne Motors, Dunfermline) were excellent, courteous and friendly. They sorted out a slow leak on my rear tyre as well. Very happy with service from both.
As an added bonus the tyres I had fitted were even cheaper (same tyres) than those I had fitted to the back of the car last year, also through black circles.
Shopped around for a couple of new front tyres for my Volkswagen Fox, it was very easy using the Blackcircles.com website to input and locate all possible options for the specification I was looking for and they came out on top for price, not by a huge amount but it was a saving.
The prices quoted were either delivered or fully fitted, I went for the fully fitted option with a premier partner. The experience overall was great, I was kept fully informed every step of the way as to what was happening with the order. I took the car in at 08:30 on a Saturday morning and the member of staff shot out of the office to assist me and do the check of my car prior to the tyres being fitted.
Although I did fill out a form on the Blackcircles.com website with a couple of other bits and bats to take a look at on my car (squeaking from undercarriage and check condition of brake pads) and mentioned this when I handed the key over, this was not done. However the member of staff offered to take a look there and then or for me to come another day and they would look.
The tyres were changed efficiently and I was pleased with the service. The location was very convenient so I could go into town whilst the tyres were being changed. It was good to know there was a checklist to make sure all procedures set down by Blackcircles.com had been adhered to and I was getting everything I'd paid for.
I'm also pleased that the company seems very on top of customer feedback which is one of the reasons I'm completing this review.
Would definitely use Blackcircles.com again and recommend to family, friends and work colleagues.
I bought 4 new fitted tires through Blackcircles. I chose a premium garage as I did not have working knowledge of the local garages and wanting a good installation.
I had them fitted close to work and all seemed well until I undertook some motorway driving the following day! The car starting shaking badly. I pulled into a service station and found that my tires were at 45 psi rather than 30 psi as indicated on the door jam!
I phoned Backcircles to advise them that the wheel balancing had obviously not been carried out and about the incorrect tyre pressures. They arranged for another garage close to home to correct the poor installation of the tyres the following day. The mechanic there said that none of the wheels had been balanced!
My main warning is that if you decide to use Blackcircles, please ensure you know the garage you are having them fitted in, as they do not seem to have any quality assurance system regarding the fitting of the tyres.
I was offered 5% off voucher as recompense for my inconvenience and near death experience!
I phoned the garage that was fitting my tire to enquire if it was possible to get the tire fitted earlier than my appointment. I received a phone call as soon as the tire was delivered and an earlier was then made.
No delay once arriving at the garage, rapid fitting and the wheel actually torqued rather than air gunned to oblivion. A nice touch to finish was the a quick water rinse of the wheel with to remove excess sealant.
Tried to change appointment time, was told by phone that fitter had been advised about change of appointment time, got to garage, was told that appointment had never been changed whihc lead to frosty reception from fitter. Also, fitters were cheaper than BC.com
I can't recommend Blackcircles highly enough for a great service in replacing my car tyres. Everything was carried out as promised in a competitive and fuss free professional manner. The whole experience was enjoyable.
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