Blackcircles.com reviews

Blackcircles.com reviews

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Review by confirmed purchaser

Blackcircles.com, honest, reliable and with no hidden extras to surprise you.

I have used Blackcircles.com before and found them to be outstanding. It is so easy to arrange fitment of tyres from your computer. Just enter your registration number and the website lists the tyres for your particular vehicle. You select the tyres you would like and that are recommended for your car. When you are happy with your selection, you then select a fitting centre that you prefer and then pay. The fitting centre you have selected will give you fitting slots and you select what suits you. It is so easy and cheaper then it would be elsewhere. There are no hidden extras and basically, the price quoted is the price you pay. I would not go anywhere else.
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Review by confirmed purchaser

Good, professional service

Really simple site to use. Constant correspondence to let me know exactly where and when I had to be to have my tyres fitted. Topped off by fast and friendly service at the garage. Highly recommended.
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A professional service from start to finish

I came to Black Circles after being blatantly lied to twice by another local tyre seller. Needless to say, they didn't get my business. The Black Circles website could not have been easier to negotiate. A call to their call centre to clarify a couple of points before ordering was dealt with quickly and efficiently. Finally the fitting service by PTA Orpington was again fast, efficient and professional. On top of all that, I saved a fair amount of money. Thank you, Black Circles.
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Review by confirmed purchaser

A good service and good price, thank you Blackcircles

There were a couple of vehicles in the garage when I arrived, but they were quickly worked on and I waited no more than 15 minutes. The service was fast and efficient, and most importantly, the price was competitive.
I would have no hesitation to recommend this service, and I will be back.
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Excelent Knowledge & helpful

I found that the online tyre prices for my Mini Cooper were very competitive, and when I had a query regarding the tyres compatibility with the exiting tyres my email was responded to and answered within hours. The garage where the tyres were fitted was recommended to me by Black Circles and I couldn't have found a more professional and helpful company. I would certainly recommend Black Circles to any person looking for good value and excellent service.
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Outstanding service given by Blackcircles.com

After going online with Blackcircles.com on the Sunday night to find the right tyres for my needs, I came home from work on the following day and placed my order for four high performance tyres for my Jaguar X Type on the monday evening. These were delivered as stated to my place of work by ten o'clock on wednesday morning.
In between, they sent me e-mails on the progress of my order, and did everything they promiced.
I will definately use this company again, and will be happy to recommend to anyone looking for outstanding service.
I actually work in the motor trade. and our own tyre suppliers could take lessons from this company.
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Review by confirmed purchaser

Great service fast and efficient

Was quick and helpful from the word go got me booked in locally too
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Review by confirmed purchaser

top new tyres

just bought two new tyres from blackcircles and was delighted with the ease of using the web site,talking on the chat line and choosing cavalier garage to fit them.The fiter at cavalier garage was very helpful and professional and swopped my front tyres to the back and put the new tyres on the front for no extra charge,i would use blackcircles and cavalier garage again and recommend both to anyone
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Review by confirmed purchaser

Good price and first class service

I ordered 2 tyres online and fitted in 2 days.Blackcircles kept in touch by email very efficient .Arrived at garage 10 mins before time tyres fitted in no time.Will definitely use Blackcircles and the garage again.
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Shoddy Aftersales Support

Bought 4 new tyres for my TT and had issues with wheel imbalancing immediately after fitting. After 2 different trips back to HiQ thinking that they were not balancing the wheels properly it was confirmed that the tyres are out of shape (they have a lift in them). The service manager took me into the back of the shop to show me this.

BlackCirles response - you will need to buy 2 more tyres and have those tyres sent back to the manufacturer for testing which can take 10-12 weeks. Then - if they find a fault with them they will reimburse you with the cost of those tyres. Not very helpful or what you want 3 weeks after purchasing new tyres! Would like to see blackcircles take some ownership...
Blackcircles.com

Reply from Blackcircles.com

Dear Mr Thompson

Thank you for taking the time to review your order –we are sorry to hear that our service has given cause for complaint.

Our customer service team is now reviewing all of the available information regarding your complaint and will be in touch directly once this has been completed.

Please accept our apologies for your experience.

Kindest regards

Blackcircles.com
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Review by confirmed purchaser

TYRE FITTERS/SERVICE GARAGE

A REALLY GOOD, EFFICIENT GARAGE.
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Review by confirmed purchaser

Great value and everything done at agreed times, no fuss/ no worry.

The whole procedure was very easy to follow, everything happened as planned and was carried out very professionally. If I had one criticism it would be with the search engines that place Blackcircles in the mobile fitting service rather that allocating to your nearest fitter ( as my fitter was located on the same road that I work on this made no difference to me ).
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Review by confirmed purchaser

Quick and easy

Great price for the full service and very easy to deal with. Will use there service again and again! Thanks
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Review by confirmed purchaser

Fantastic service

Fantastic fast service, nothing more to say
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Quick, Easy and Convinient

I was recommended Black Circles for it's easy system of being able to choose a tyre, pay and roll up on a selected day, I hate having to place a call so online always sits well with me, I can take my time and review whats in front of me without keeping people waiting on the other end of the phone, once I had set a date and a morning slot I was given a time shortly after - on the day I rolled up and they fitted the tyres, simple really, they didnt even need an order confirmation or anything since they go by the reg.

Since it was booked in there was no waiting, no tyres needed ordering. All was set and good to go, and had plenty of email updates/reminders/communications throughout to keep me happy.
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Review by confirmed purchaser

Everything was very smooth from both purchase to fitting

Excellent from start to finish
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Review by confirmed purchaser

Buy 4 for the price of 2

I bough 4 tyres from Blackcircles for the same price a national chain was looking for 2.
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Review by confirmed purchaser

Great value Great service and fitted when they said they would be

Easy to buy and plenty of options to fit. Save time and money by using Blackcircles
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Review by confirmed purchaser

prompt response to my order and email

I ordered a winter tyre by error and black circle exchange it for me within 24 hours. I can't get this level of service from an authorised big brand dealers. Blackcircle is more efficient than big brand companies.
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Review by confirmed purchaser

Running Blackcircles around the competition

I was seeking to replace an expensive run-flat on my car and faced another bout of expensive options and questionable workmanship. Fortunately, a colleague told me about Blackcircles. Boy, what a difference!

Great price, great support, terrific fitting and advice. I'm a convert!

10/10 Blackcircles!

Blackcircles.com Details

About this company

FITTERS NATIONWIDE
Order new tyres online at Blackcircles.com and have them fitted at a local Blackcircles.com garage, over 1,300 UK wide.

GREAT PRICES
Big savings available on Michelin, Bridgestone, Pirelli, Goodyear and many more brands for every budget. The fitted price on our website is the price that you pay! No hidden charges or extras to pay at the garage.

EASY SEARCH PROCESS
Don't know your tyre size? Use our easy to use VRM search tool by entering your car registration number to find the tyre size suitable for your car, then use our advanced filters in the results page to narrow down the right tyres for you!

Visit Blackcircles.com

Contact information

Call us on: 0845 620 2000
We live here: Rowan Court
EH45 9BU Peebles
United Kingdom

Category

Blackcircles.com is ranked 5 out of 28 in the category

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