Excellent service from Black circles. easy to navigate to find your tyres.excellent prices.would use again.no hassle.take car to garage.new tyres put on your car.everything is paid for. A- M-A-Zing.would defo use again.thankyou Black Circles.)Does what it says on the tin)cannot beath them on price.
Great choice of tyres to suit all budgets , good website that allows you to see tyre ratings to help you make your choice and fitting if needed at a time to suit , my fitting centre was only 1 mile away and was excellent
Placing the order was easy, all I had to do was type my car reg into the number plate on the website and booom!! It gave me the options of prices of different tyres and showed me the nearest garage, I booked my opiontment, turned up... job done!
The website is great, the way its laid out is brilliant. I found it very easy to chose the best tyre for me quickly and easily. The purchase was quick and easy to complete and having the tyres fitted was no problem at all, very professional. The only thing id like to see, is more indepth info on the tyre, with user reviews and rating etc.
The experience in receiving these tyres was entirely satisfactory, the only fly in the ointment was the large greasy handprint left on the light grey upholstery which I did not notice until I got home. No permanent harm done as I was able to remove it with white spirit.
I had an excellent experience from start to the end process. It was very easy selecting tyres online, selecting place to fit and paying online. I selected time and place as per my choice. It takes only 30 minutes to fit 2 tyres. I am going to recommend to my family and friends. I definitely will place an order in near future.
This is the first time I've used Black Circles. And I think I've now found a solution to all my future tyre needs.
The website is so easy to use and the prices are really clear - the total cost is upfront and there are no hidden extras to pay.
I ordered four Michelin Energy Saver tyres mid-week, to be fitted on the Saturday morning.
Overall, I paid just under £360 for the four, fully fitted. I thought this was an excellent price as it was about £120 cheaper than the price quoted to me by a Volkswagen main dealer.
On the Saturday morning I went to the fitters - they were really friendly and helpful and saw to me straight away. Less than 40 minutes later I was driving away with four new tyres with a smile on my face.
Thank you Black Circles for making it all so easy, for being so friendly and for saving me a significant amount of cash.
I look forward to using you again.
New Michelin Tyres fitted and tracking data presented on a detailed printout with professionalism. Fitter spoke to me personally about the fact that tracking was definitely required for the front two wheels - I liked this careful approach. Information also offered at reception regarding a quote for new discs/pads.
Good service at black circles but a day late due to courier problems
My tyres are not held in stock so this is great. Info on tyre types bril, easy to compare price, ratings & make. Then just need to select place & time. Worked perfectly. Second time used black circles & would again.
I booked a full set of tires online though blackcircles, and the price quoted there was by far the cheapest offers I could find. When I arrived at the workshop, I was greeted by courteous staff and the work was carried out quickly and efficiently. I was waiting in a comfortable waiting area and was offered refreshments. Overall a smooth, very good experience, will definitely recommend.
Tyres were delivered to Garage who fitted them in next to no time. Excellent and friendly service at all stages of the process at an excellent price with no hidden extras.
Absolutely terrific. Thanks for setting up the blokes at the fitting centre so I could get in and out so quickly - and letting me mess around with the order till I got exactly what I needed. Have a great Christmas and I'll call you in the New Year when the other car gets it's winter tyres fitted.
An agreed time for the fitting appointmeny at my chosen local venue with a free coffee, comfortable pleasant surroundings and free wifi.
The days of congested cold and uncomfortable tyre centres are over.
Ordering form blackcircles was easy and great. I chose to have it delivered and installed in Davnetry where I work. OMG- what a horrible experience. I dropped the car there in the morning to collect at lunchtime. When I collecte it some of my wheel key set in the car where missing , but the garage told me they were not there in the first place ( I know they were as I checked that morning). They also took 15 minutes to move their van so I can leave and return back towork. The tyres I bought were high performance and when ont eh car they looked dirty. A terrible experience and for this reason I would not use blackcircles again as I do not trust their garages. I am so upset about this and would not advise anyone to use them.
Easy to use website. Identifies tyres from registration plate of your vehicle if not sure. Was able to compare tyres easily with a wide choice & arrange for fitting at my local garage. All paid online in advance. Nothing to pay when collected car. Given name if individual at company and phone number of person who I could call if any problems. There were no tany but good peace of mind. Had been recommended to my by a friend. Will always use from now on.
Ordered tyre to be fitted 3days later and was informed that they would have to postpone for 24hrs. Cancelled order as needed the car the evening of original fitting. Went to local garage and got one the same day at a lower price.
Found the guides helpful, choosing the tyres i wanted was easy.
as a first time user i was a bit apprehensive about paying such a large sum of money but the payment process was well presented and even gave the option to use paypal and also gave option of receiving tesco clubcard points.
the garage was easy to find and was close to me. timely and good service from the garage and even checked my brakes for free and gave good advice as i'd voiced a concern..
wasn't hassled for the 'extras' that a certain well known competitor always does.
I Would recommend Blackcircles
The initial fitter I was sent to (Total Tyres, Reading) was confrontational, unhelpful and unprofessional. Told me I could wait if I liked but he was going home at 1.00 pm so I might end up waiting over an hour for nothing. I complained to Black Circles and to his own boss. Black Circles responded quickly and his boss has not so far even acknowledged, and certainly not answered, my letter.
Black Circles immediately arranged for the work to be carried out at short notice at HiQ in Henley-on-Thames who, notwithstanding it was past their own closing time by the time I got there, were great. Excellent customer service, warm, comfortable waiting area with TV and hot drinks. They were attentive, did not even attempt to charge me for tracking though a lesser firm might have tried to pull the wool over my eyes about that, and the work was done quite quickly.
Black Circles awarded me £10 worth of additional Tesco Clubcard points for my experience and made sure I had my tyres fitted the same day.
As long as they ensure that their customers are allocated to fitters like HiQ in future and make sure that the others are dealt with appropriately, I would be optimistic that dealing with them in the future should be a positive experience.
If you are looking for a great price on tyres and fantastic customer service you have found the right company to deal with!
Absolutely no problems and would very highly recommend Blackcircles to family and friends!!!!
Ordered 4 winter tyres at great prices and was really impressed with the customer service. Prompt emails throughout the process as expected but when only two instead of four tyres arrived customer services were onto it straight away to ensure that any delay was kept to a minimum. Things can go awry for anyone but in my book it is how it is dealt with that matters. Blackcircles are an excellent company to deal with. I shall return with my order in Spring!
Happy with cost, quality of product and despite being a day late the service from the fitters. Problem is the tyre fitter is located in such a small lane it is almost impossible to get parked. And you do need to park as the Worksop is big enough for 2 cars and that's it. You should make customers aware of the parking limitations as it must cause others frustration when they arrive only to have to move on (up the one way lane) then come back round to see if somehow a space had become available.
That aside pleased with the experience
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