Blackcircles.com reviews

Blackcircles.com reviews

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Review by confirmed purchaser

I'll never tyre of using this service.

From choosing the tyre to driving away the fitted product, It was the easiest way to purchase a new tyre and fit at a fantastic price. The garage was excellent in their service, pleasant and professional. I will recommend Blackcircles to my friends.
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Review by confirmed purchaser

good service

Bought the tyres on line selected from the large selection available for my vehicle,selected my local premier garage who were very helpful I would use this service again.
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Review by confirmed purchaser

quick easy to use service.

Picked tyres on line got a date to go to the garage with am pm choice, took car up went shopping came back and it was done...perfect.
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Great way to order and have new tyres fitted

I dread getting tyres replaced _ ages ringing round to get quotes and then waiting for them to be fitted.
Tried internet ordering for first time and a great experience.
Checked out a selection of tyres and placed order _ easy.
I could book a fitting time slot _ great.
Ongoing communication was good.
Arrived at a garage that I had selected from their list (first time I had been to garage ) and service was good _ very pleasant and professional. Fitted in timeslot and period stated.
All round a great experience and will certainly use again for next replacement tyres.
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All good - no problems

Cheapest online quote I found, clear communication and tyres fitted promptly
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Review by confirmed purchaser

Does exactly what it says on the rim - at a great price!

Ordered tyres on line with local fitting - got e-mail order confirmation in minutes..Tyres delivered on time and fitting done quickly and professionally. Will definitely use Blackcircles again!
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Review by confirmed purchaser

5* service!

Great service, at a great price. Will definitely be using again in the future.
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Review by confirmed purchaser

Hassle free service with times and locations to suit you.

My experience with blackcircles has been great. Not one bad word to say about the company, with numerous places to take your car (mine a 2 min walk from my flat) it was an easy choice to have my tyres fitted locally.
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perfect could not be easier

the experience from start to finish was perfect and very competitive would not consider using any other company from now on
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Review by confirmed purchaser

Brilliant!!

Recommend. Great service and fantastic prices. You will find it hard to beat Blackcircle.
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Simple, reliable and excellent service and price

I have used Blackcircles twice. Both times the service has been excellent. The choice given for tyres is by far the biggest, plus I get to make the choice of product without having expensive brands pushed on me.
The local fitting shop, Spa Motors in Leamington Spa, are second to none. My appointment time was kept. It took them 30 minutes to fit my tyres. The staff are extremely professional. Their waiting room is clean and comfortable, and free tea or coffee is available. Well done Blackcircles and Spa Motors. I have no need to shop around. Thank you.
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Review by confirmed purchaser

Great deal backed by an excellent service

Blackcircles did exactly what I expected from them. They supplied the right tyres at the right price and arranged fitting with Hi Q that was convenient, efficient and professional. I can't ask for anything more.
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Review by confirmed purchaser

Excellent personal service

Very impressed. Website suggests tyres based on inputting your reg no. I accidentally ordered standard tyres instead of run flats and received a call within the hour from a very professional member of Blackcircles staff to check my requirements. Quickly realised my mistake and was able to amend my order there and then. Second time I have used Blackcircles and would not use anyone else now. Excellent service - 10/10.
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Review by confirmed purchaser

Great price and fast delivery.

I found black circles cheaper and easier to use than other companies. Delivery was fast and secure. I fitted the tyres myself so I can't comment on the choice of fitting service. I would definitely use this site again and would wholly recommend others.
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Review by confirmed purchaser

A smooth run from start to finish

I had not tried Black circles before but read about them being a partner with CSMA so requiring 2 new tyres I was pleased by the discount offered. I paid in advance and was given an appointment and map of where to go to find the garage.
It all appears to have gone without a hitch and I a hoping these Michelins will do 40'000 miles like the last one .
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Review by confirmed purchaser

Faultless

The simplest and most economical way to replace tyres. Blackcircles supply exactly what you want at an unbeatable price. Fitting is at a time of your choosing at a convenient and friendly local garage.
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Review by confirmed purchaser

Quick and easy !!

You pay and book online at a time that suits you, you show up, you have your tyres fitted. You drive away. It's great, what more do you want !
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Review by confirmed purchaser

Great service, friendly staff, will use again

The fitters at Dash cars were great, friendly made the process simple and quick i was done within 30 minutes.
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Review by confirmed purchaser

Customer care------What's that?

On arrival at the fitting venue there were three operatives in the place. The two adults were busy working on a car leaving the youngster (apprentice??) to deal with me. Having been ignored initially by all three the young guy did ask me what I wanted. He told me it would take about 45 minutes in all as he was on his own and had no help. I was somewhat taken aback by the notion of 45 minutes to fit 4 tyres but I did recall you advice that I should expect up to two hours wait. I must admit I thought that was a safeguard on your part to avoid angry customers getting back to you when the process is so slow. Personally in over 40 years of driving I have never experienced such a ridiculous time to carry out the operation.
I went in search of a cafe following some mumbled directions from the fitter but failed to find it so I returned to the site. The fitting actually took from 10.10 to 11.45 to complete. It might have been quicker if the the lad had not been texting on his mobile phone. He was offered no assistance whatsoever by the other two, one of whom spent nearly 40 minutes outside on his mobile phone. Both the other fitters were constantly smoking in the premises, despite the rather large notice prohibiting smoking. I had to move away from them to avoid the offensive foul smell of their cigarettes. There was no where to sit and wait during the process and the inside of the fitting station was not conducive to customer care.
The thing that irked me most was that every customer who arrived was looked at by all three and then promptly ignored until embarrassed into interrupting the fitters to seek assistance. There was not a shred of customer care to be found in this whole process. When I consider I was spending £600, I an furious and disgusted in the way they treated me and other customers.
If you at blackcircles.com are keen to present yourselves in a positive way, you should drop this shower like a hot potato. What "mystery" shopper value checks do you carry out on your partner outlets to see if they too are representative of your commercial ethos?
I am very disappointed with the experience and would be disinclined to use your services again or to recommend you. In fact I am more likely to dissuade others from using you.
And I still did not get my Fuel voucher .....I wonder if they are keeping that to themselves?
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Review by confirmed purchaser

Very good service.

The service was very prompt and the staff explained exactly what they were going to do. Easy and simple. Nice to be able to compare garages service before hand.

Blackcircles.com Details

About this company

FITTERS NATIONWIDE
Order new tyres online at Blackcircles.com and have them fitted at a local Blackcircles.com garage, over 1,300 UK wide.

GREAT PRICES
Big savings available on Michelin, Bridgestone, Pirelli, Goodyear and many more brands for every budget. The fitted price on our website is the price that you pay! No hidden charges or extras to pay at the garage.

EASY SEARCH PROCESS
Don't know your tyre size? Use our easy to use VRM search tool by entering your car registration number to find the tyre size suitable for your car, then use our advanced filters in the results page to narrow down the right tyres for you!

Visit Blackcircles.com

Contact information

Call us on: 0845 620 2000
We live here: Rowan Court
EH45 9BU Peebles
United Kingdom

Category

Blackcircles.com is ranked 5 out of 28 in the category

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