Blackcircles.com reviews

Blackcircles.com reviews

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Review by confirmed purchaser

Great deal backed by an excellent service

Blackcircles did exactly what I expected from them. They supplied the right tyres at the right price and arranged fitting with Hi Q that was convenient, efficient and professional. I can't ask for anything more.
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Review by confirmed purchaser

Excellent personal service

Very impressed. Website suggests tyres based on inputting your reg no. I accidentally ordered standard tyres instead of run flats and received a call within the hour from a very professional member of Blackcircles staff to check my requirements. Quickly realised my mistake and was able to amend my order there and then. Second time I have used Blackcircles and would not use anyone else now. Excellent service - 10/10.
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Review by confirmed purchaser

Great price and fast delivery.

I found black circles cheaper and easier to use than other companies. Delivery was fast and secure. I fitted the tyres myself so I can't comment on the choice of fitting service. I would definitely use this site again and would wholly recommend others.
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Review by confirmed purchaser

A smooth run from start to finish

I had not tried Black circles before but read about them being a partner with CSMA so requiring 2 new tyres I was pleased by the discount offered. I paid in advance and was given an appointment and map of where to go to find the garage.
It all appears to have gone without a hitch and I a hoping these Michelins will do 40'000 miles like the last one .
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Review by confirmed purchaser

Faultless

The simplest and most economical way to replace tyres. Blackcircles supply exactly what you want at an unbeatable price. Fitting is at a time of your choosing at a convenient and friendly local garage.
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Review by confirmed purchaser

Quick and easy !!

You pay and book online at a time that suits you, you show up, you have your tyres fitted. You drive away. It's great, what more do you want !
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Review by confirmed purchaser

Great service, friendly staff, will use again

The fitters at Dash cars were great, friendly made the process simple and quick i was done within 30 minutes.
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Review by confirmed purchaser

Customer care------What's that?

On arrival at the fitting venue there were three operatives in the place. The two adults were busy working on a car leaving the youngster (apprentice??) to deal with me. Having been ignored initially by all three the young guy did ask me what I wanted. He told me it would take about 45 minutes in all as he was on his own and had no help. I was somewhat taken aback by the notion of 45 minutes to fit 4 tyres but I did recall you advice that I should expect up to two hours wait. I must admit I thought that was a safeguard on your part to avoid angry customers getting back to you when the process is so slow. Personally in over 40 years of driving I have never experienced such a ridiculous time to carry out the operation.
I went in search of a cafe following some mumbled directions from the fitter but failed to find it so I returned to the site. The fitting actually took from 10.10 to 11.45 to complete. It might have been quicker if the the lad had not been texting on his mobile phone. He was offered no assistance whatsoever by the other two, one of whom spent nearly 40 minutes outside on his mobile phone. Both the other fitters were constantly smoking in the premises, despite the rather large notice prohibiting smoking. I had to move away from them to avoid the offensive foul smell of their cigarettes. There was no where to sit and wait during the process and the inside of the fitting station was not conducive to customer care.
The thing that irked me most was that every customer who arrived was looked at by all three and then promptly ignored until embarrassed into interrupting the fitters to seek assistance. There was not a shred of customer care to be found in this whole process. When I consider I was spending £600, I an furious and disgusted in the way they treated me and other customers.
If you at blackcircles.com are keen to present yourselves in a positive way, you should drop this shower like a hot potato. What "mystery" shopper value checks do you carry out on your partner outlets to see if they too are representative of your commercial ethos?
I am very disappointed with the experience and would be disinclined to use your services again or to recommend you. In fact I am more likely to dissuade others from using you.
And I still did not get my Fuel voucher .....I wonder if they are keeping that to themselves?
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Review by confirmed purchaser

Very good service.

The service was very prompt and the staff explained exactly what they were going to do. Easy and simple. Nice to be able to compare garages service before hand.
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Easy peasy from start to finish, why can't all companies be like this?

They gave a really good choice of brands and prices to start with , this was then followed this up with a really good option of where and when to get the tyres fitted. Book this and you get an email to confirm times and dates and then turn up and hey presto, job done. Easy peasy job done.
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bargain!

Easy as falling off a log,. Everything taken care of with a superb choice, it couldn't be easier.
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Review by confirmed purchaser

Best way to buy new tyres.

Great choice of tyres at competitive prices and most with extra Tesco points able to be delivered within days to a garage nearby. I've used this company twice now and will continue to do so!
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First class service from ordering online to tyres being fitted.

I found the Blackcircles website very easy and quick to use and the tyres that I went for were competitively priced.
The fitting was arranged at a time to suit me, the garage in question was Mid-Devon Tyres Exmouth branch who were outstanding in all aspects of their service.
I will certainly use Blackcircles again, they would appear to have a genuine interest in the customer and in getting things right.
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Review by confirmed purchaser

Very please with price of tyres and service received was excellent

Booked appointment slot one hours before attended site and tyres were fitted within 40 mins. Excellent service!!!!!!!!!!!!!!!!!!!!!!!
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Review by confirmed purchaser

Great online trader

From order to fitting, I was constantly updated. Though there was a slight delay in delivery, it was handled very well.
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Review by confirmed purchaser

Its so easy when using blackcircles.com

The hassle of finding, buying and having the tyres fitted is made so easy when using blackcircle.com
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Review by confirmed purchaser

a blackcircle that gets better a it goes a round

very happy clean garage good service very polite and helpfull staff will recomend and use again mr k barnes
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Review by confirmed purchaser

easy to use website and no hassle fitting service

Ordering tyres is so easy on the website just type in your car registration and select the tyres you want ad your postcode and select a fitting centre easy peasy lemon squizy
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Review by confirmed purchaser

Good price, great service

Ordering was easy. Choosing to place the order was easier- best prices I could find for the tyres I wanted. Blackcircle's choice of supply partner (MY Garages, Gillingham) was spot on. Great people, great service. I will be getting all my tyres though Blackcircles in future, so long as the partnership with MY carries on.
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Review by confirmed purchaser

Quick, easy and value for money

Easy to use web page, great selection of tyres and delivered the following day,

GREAT

Blackcircles.com Details

About this company

FITTERS NATIONWIDE
Order new tyres online at Blackcircles.com and have them fitted at a local Blackcircles.com garage, over 1,300 UK wide.

GREAT PRICES
Big savings available on Michelin, Bridgestone, Pirelli, Goodyear and many more brands for every budget. The fitted price on our website is the price that you pay! No hidden charges or extras to pay at the garage.

EASY SEARCH PROCESS
Don't know your tyre size? Use our easy to use VRM search tool by entering your car registration number to find the tyre size suitable for your car, then use our advanced filters in the results page to narrow down the right tyres for you!

Visit Blackcircles.com

Contact information

Call us on: 0845 620 2000
We live here: Rowan Court
EH45 9BU Peebles
United Kingdom

Category

Blackcircles.com is ranked 5 out of 28 in the category

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