impressed by the website
impressed by the specialist knowledge exhibited with regard to the transmission
on my land rover
impressed by the service at the fitting centre
will buy another without hesitation
Would like to take the opportunity to highly recommend Blackcircles.com. The web site is great as it shows all the tire products available, including performance, grip and road noise. It also lists all the local garages so was able to pick something convenient on my door step. Most importantly, the price was better than anywhere else, the extra detail is just icing on the cake.
I'm always nervous about changing things, especially when it comes to my car. Will I get ripped off, will the garage do a good job.
My father recommended Black Circles and having compared pricing to other options I decided to give them a go using a mobile fitter.
The tyres were cheaper than all the options Kwik-Fit, local garage and dealer (of course) and the mobile option was essential in my case, given that 2 run-flats had collapsed and I couldn't move the car.
The driver arrived 15 minutes early, was a great guy and walked me through the process.. which in my case meant I needed 2 new wheels. (eeek!)
The wheels would take 24 hours to arrive so the driver left me the tyres and suggested I book another fitting after the wheels arrived. I did and the second fitting driver was punctual and had the tyres fitted in an hour. Yes I paid the mobile company for the fitting seperate to the Black Circles arrangement, but for peace of mind and the fact the original installer warned me of my cracked wheels rather than take the money and fit to my cracked wheels highlights to me that service is more important than profit.
On top of this, Black Circles, refunded me the original fitting fee, un-prompted.
I will not use any other company for as long as Black Circles provide such a solid service.
£1900 down, but overly satisfied!!!
Black Circles was recommended to me by an ex colleague taxi driver. I accidentally ordered the wrong tyres, then had a problem with my deposit money being not there (as I was overdue a payment from a company). I phoned the company and my issues were rectified in a very prompt and efficient way. The staff were very helpful, as were the staff at the designated garage. The overall service received from both Black Circles and the garage was spot on and I will definitely be using the company again. The fact I could also opt to pay monthly was a huge bonus as tyres don't come cheap but this way I could budget for them more easily, being on a low income. will certainly recommend!
Very good price and tyres were fitted on the day. Was a bit annoyed about the length of time I had to leave my car at the garage. Would be a better if a time slot could be allocated to each car.
car was dropped of at 9.45 and collected at 12.00. No waiting area that is Kid friendly so had to walk up to ASDA.
credit where credits due Bearsden Tyres fitted the tyres and tracked the wheels, while having other cars in the garage too.
The icing on the cake would be a time slot.
Black Circles is a company that ticked all the boxes I needed. The tyres were bought for my sons car and it was so easy to get everything done online especially booking the fitting time and date online, everything was done locally at a time and date which suited. Everything was so easy, no glitches, very quick service. I could not be happier with this service and I most certainly will be using it again. I will recommend this service to all my friends and my family. What a brilliant service, couldn't ask for anything better than this company. I look forward to the next time I do business with Black Circles again. A great big thank you from me.
Fantastic professional service. Can't fault anything. I wish all on line service providers were as simple as blackcircles.
After being recommended by a friend I checked out the website and found it easy to use as I had made sure I knew my tyre sizes and rating. I ended up phoning them as I wanted to clarify the details and they were great, easy to speak to and knew what they were talking about, which gave me confidence from the start.
The great service continued when I took my car into their Partner fitting centre (Crane Bank Garage - Chester), where they were expecting me and had them fitted with no problems at all, great bunch of people.
I'll be going back to them in the new year for tyres for my wife's car too.
Any company that takes your money then tells you the product isn't available and charges you more to supply an alternative inferior product can't be trusted very poor unprofessional company
i had an idea what i was looking for and was given the choice of tyres.
so simple ordering over the phone the lady was precise and confirmed exactly what i was ordering confirming the price and delivery time. I know i can order on line but I'm old fashioned and prefer to talk to someone. I have recommended your service to friends and will definitely use you again
thank you .
Ordered my tyres online, unsure at first. Now very happy i did. You know exactly what you're paying and no pressure selling! Booked a time to suit me and all went to plan.
Got my tyres fitted in Inverness at Rimtech. Guys there got on to my van as soon as i arrived. Asked if they could check and adjust the tracking as well, no problem. Very happy whith this garage and the guys that run it.
Overall a stressless and simple way of buying and fitting tyres. You gotta try it!!
The website made it very easy to find my correct tyre size, and gave me a large range of tyres to choose from. There were many local garages to choose from and I got an appointment the very next day. The participating garage were fast, friendly and efficient. A faultless experience, a great rarity these days.
This is the first time I have bought tyres via the internet and the experience was first class with Blackcircles. It was so easy to order and pay and the option of a garage/tyre fitting service about a mile from our postcode(Kingsway Service Station) who were very professional with their fitting and haste made it a fantastic overall experience.
I will certainly use this service again and would recommend it to anyone
Well done again Blackcicles and Kingsway Service Station
Never used Blackcircles before but I needed some winter tyres for my motorhome ,after much trawling of the internet I kept coming back to them....good price and fitting centre just across the road from where I work...the whole experience was a pleasure from start to finish...great comms and great service at VFM, Sharston when fitting.
I will use them again!
Can't fault service though they are taking some of the money out of the local garages - they only get paid for fitting the tyres. Still the money is best in my pocket at the moment and saved £48 on 4 tyres.
Picked and ordered tyres without any problems, picked the garage I wanted to have them fitted. Had them fitted today (sat morning) with no hassle also, making it an easy no hassle service from start to finish! Would definitely recommend..
Blackcircles offered a good range of winter tyres in the size I needed, with local fitting at a price the local high street chains could not match. Happy customer.
From start to finish this was a pain free experience
We selected the tyre that we wanted from an extensive range, we selected the garage that we wanted to fit them and received an appointment direct and all this from the comfort of our own home - what a service,- it did everything it said it would without any hitches. We will recommend Black Circles to all our friends
Job was OK. The only thing you need to change is:- Negotiate a time convenient with the customer, rather than telling them what time you want them fitted. In my case I work and the time given to me was impossible. However, I will use you in future. Regards. JOHN.
The one niggle was that it took longer than anticipated to get the tyres fitted. As I had purchased a slightly different size tyre for my Land rover than was originally specified by Land Rover and despite the fitters already being aware that I had ordered slightly different tyres, they were not allowed to fit them until Black Circles had contacted me to get the ok. Seemed a little over-cautious at the time but i guess not every body can understand and choose a tyre size
As a person who hates computer's I found it very easy to find the tyre's I wanted at the price I wanted to pay thanks to Blackcircles.com . I picked the garage to fit them,
they booked the car in for me, hassle free. The garage folk were great , and yes I would go back again, Many Thanks Blackcircle
Couldnt get any joy on line due to a poor internet connection. Phoned and spoke to a young lady who guided and advised me of the best tyres and deals.
Couldnt have been any easier and will certainly use Blackcircle again
I found what I wanted very quickly on the website, and while we would all like lower prices they were very competitive with no 'hidden charges' or surprises.
The local fitting dealer - Goodfellow Tyres in Cockermouth were expecting me and fitted the tyres with the minimum of delay and even discounted the cost of checking and correcting the tracking.
Went on line got all the info about type of tyres and makes plus ratings really good prices and then booked a auto center that was convenient and the job was done had tyres fitted 4 days later when I wanted them fitting
The site is very easy to use and there is a good selection of tyres at really competitive prices covering all budget ranges. The system works well, with email confirmations and the garage provided excellent service. Overall, Brilliant!
I had never used Blackcircles.com before, only High Street chains, so I thought I would give it a go. Glad I did. New tyres at a convenient location, choice of date/time, a wide selection and an affordable budget. Hope I don't need new tyres TOO soon, but when I do would have no hesitation in using Blackcircles.com again. Thank you.
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