I have dealt with this company several times and have never been disappointed. They provide samples prior to purchase and the supplied product has always been exactly as required and promptly delivered. No hesitation in recommending them.
I ordered this last week and got it this week. It was easy to fit in my windows as my measurements were correct and the quality is very nice. However I am only given it 3stars as it came without instructions and I am a beginner and couldn't figure it the right drill to use. So instructions in the pack is really important.
I will use this service again and also recommend to my friends. Good service and good quality blinds.
Really pleased with my blinds, simple from beginning to end, easy to order and received a week after order placed, unbelievably easy to fit (im not the greatest of handymen), will be replacing the bedroom blinds soon and will without doubt be returning to blinds depot for them
Very good quality blinds and super fast service. Can only recommend
Yeah great service spoke directly to customer service described what I wanted which was a venetian blind with a contrasting slat pattern - received email to confirm order And now that order has arrived within a couple of days - So thanks very much highly delighted x Sue
The courier damaged the product there was no arguments blinds were replaced immediately. I find the quality excellent and at a great price I have ordered again .
Having received my requested samples the day after I ordered them, the purchasing process was simple and delivery very quick. The blind however had been damaged in transit and was unusable. Following a phone call the helpful staff dispatched a replacement item virtually immediately. Very pleased with the blind....a non- standard size......Would recommend the company .
Ordered a blind for sons room which arrived faulty. After three weeks of emailing and calling, four attempts to send a new part out - each time the incorrect part arriving, I want to throw the blind away!!
Told they will not refund or replace the blind as its a simple fault, so simple that even with photos sent of the broken part they still can not send the correct part out!
There's never a manager to talk to, and the staff are ignorant, rude and couldn't care less what you are saying. Yet again waiting for the replacement part, but I'm not hopeful! They have no idea what 'customer services' actually is!
Will never buy from them again!! Keep well clear!!!
Only given 1 star, as wouldn't allow to leave as none!
I sent for these blinds not knowing of this company and when I received them I was amazed with the quality and value assembly instructions were easy to use and I intend sending for more I'm really pleased with the purchase
I received the blind which looked ok but when fitted it had an extra two slats in and sat awkwardly on the window bottom when closed. I had order made to measure so it would be perfect, so really not as had expexted. The overall quality for the price seems ok just the problem of not complying exactly with the measurements given.
Sat waiting for the blinds to arrive, knock knock at the door.
open to find neighbour standing with the blind,
" these were left for you yesterday" he proclaimed.
now i'm not to botherd about them being left with a neighbour
but please put a card though the door to inform me.
as above the blinds fit perfectly.
ps...you dont need to leave so much cord attached.
Before purchasing my Venetian Blind I checked out the fitting instruction video, it was pathetic. Filmed in semi-darkness with the instructor muttering with back to camera and half the fitting already done off camera. I though I'll wait until the blind comes and use the written instructions, there weren't any!
I was able to figure out how the brackets were fixed and screwed them to the face of the window then realised that the blind would not sit properly because one of the brackets was to close to the winding gear (absolutely no prior warning). I was able to move the bracket along the window face but had I screwed up through the plaster & brick lintels it would have been a much more messy procedure with holes and rawplugs.
Quite happy with blind itself and the delivery was quick with standard charge but the instructions (or lack of) - very poor.
This is the second time I have used Blinds Depot and will certainly order from them again. They have supplied me with two lovely Roman Blinds which I am really pleased with. The workmanship and quality of fabric is excellent. The fixings are also very good too. Would highly recommend them to anyone. Great company!
Purchased 3 venetian blinds and 7 verticals for a rental property we have been renovating. Arrived a week after ordering, well packed, and much better quality than we were expecting considering the cost. Would give 4.5 stars if we had been able - and would recommend to friends and family. We are sure if you bought the more expensive verticals they would be excellent.
I have ordered before from this company they are Excellent. The Blinds are well made easy to put up and always come with easy instructions. Their choice when you go on their web site is Huge they have a massive selection of different blinds and colors, but all at very good prices. Delivery is quick and I recomend them to all my friends.
The blind looks lovely now it is hanging in the window. It was a great price and it was delivered really quickly. The only down side was that there were no instructions included. As there were some slight adjustments needed to the cord length this caused a bit of a problem and we cut it in the wrong place. A new cord was purchased and the job was done in about 30 minutes. If there had been instructions sent then I would have given it 5 stars !
The finished result is a nice classy looking blind at a knock down price.
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