I've been using the 'body building warehouse' for about a year now and have never had a bad experience. I order a 5kg tub of mass gainer every month and it is always delivered 2-3days later. It is great value and I have seen excellent results since using it.
I recommend to all of my friends who have similar training goals.
These protein bars are the best I've had - texture and certainly taste, especially the chocolate pecan flavour. Would definitely recommend, especially when they are on special offer, great price at about 70p per bar!
A good range of products, I use the premium whey probiotic powder and the chocolate flavour is just gorgeous. It helps to curb my craving for sweet things. I have also tasted the flapjacks, protein bars and muffins and can highly recommend them. The customer service is second to none and my orders are dispatched promptly.
Good service but products a little hit or miss.
I reviewed a protein drink in a constructive but critical manner. Was disappointed and sceptical they didn't publish it. I'm now a little hesitant to keep using them in light of the review vetting
Don't get me wrong they do have some good products though
phoned this company up two days after the order and they said its going through security? assured me it would be there the next day. next day arrives no delivery phoned again "we know it in the depot will be with you over the weekend" Monday still not phone them up "sorry its gone missing would you like a refund or a replacement"
Its bad enough they lied but they take no consideration of someone waiting at home for the delivery for the last four days.
AVOID THIS COMPANY
Waited to see if the product was any good given the extremely low price. Not disappointed at all. Will be purchasing again. My only comment - would like to have been able to read the entire label on-line first.
I purchased their whey peptide and casien combo off them (24hr stack) their own brand, gotta say for the price the stuff tastes and mixes better than any if the leading brands out there, and they deliver quickly, had no issues with previous orders, this company are quickly gaining an excellent reputation and I can't wait to order again,
The only gripe I have is that when i buy a box of flat jacks they always go on offer a day or two later, why don't they tell you so you can take advantage of the offer instead of having to pay top dollar all the time.......
Been using your products for a number of months now, and are never disappointed with the products or the service. Always delivered on time with tracking. And the number of purchases made, all have been first class. The whey probiotic is second to none and tastes great. And are getting very good gains using that and creatine gluconate. Would always recommend
I got recommended by a friend and would not purchase for anywhere else. great communication, great prices and reasonable p&p.
Awesome supplements and delivery time but you receive discount for unwanted supplements when you order instead of discounts on the product you're buying
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This company is first rate, the products are fantastic with a great variety to choose from to meet all your training needs and goals. The prices are very affordable, especially the Performance Protein at £45 for a 5Kg tub or 111 servings, plus the taste fantastic and mix incredibly well. Delivery is very fast, with myself living in the Scottish Highlands, it takes about 3 days which is great. The customer service is fantastic, any queries or questions regarding product information or your order status, are always answer within a day I've found. All in all Bodybuilding Warehouse is a fantastic company and I wouldn't hesitate in referring them to friends and family, A+ :).
If we can sort out delivery cost this will get 5 stars from me. It's still not bad but as a bodybuilder your biggest concern is your costs and some times every penny counts.
Bodybuilding Warehouse offers a wide range of award winning products, at a very affordable price and has always delivered all my orders on time. They have succeeded in developing my trust in them, in their products; A great company thanks to a great team!
best overall service from any company I've ever bought from, amazing customer relations.
Can't fault these guys!
Overall, I like BBW very much as a company. They have great products, their own-branded goods are great value and they generally seem to care. A couple of recent experiences really annoyed me, though.
The first bad experience was that I ordered two units of 2x 24 protein flapjacks (for 48 in total) and only one was sent. A clerical error and no malintent, so it can easily be forgiven. Except that instead of just sending the replacement immediately, I as expected to send them pictures of the box to prove I was being honest with them. Internal procedures clearly weren't up to scratch.
The very next order I placed, something else was missing. This time it was a box of muffins, but the real problem was with how they handled it; instead of accepting that they'd screwed up, apologising and dispatching another box right away, I had to wait while they carried out an investigation.
I was told I'd be contacted, but after 9 days of waiting (yes, seriously) I contacted them and a box was finally sent out, but without any notice that it had been. This resulted in me wasting more time contacting them again.
For both of these issues I wasn't offered anything but an apology. No free item, no gift voucher, no free shipping on my next order. Nothing.
When it comes to internet shopping, customer service is key. To say a mere apology for two consecutive screw ups (especially considering how much I spend with them) is poor customer service is an understatement.
Footnote: BBW have been asked more than once to not send me automated emails asking for my opinion via this site, but as they've ignored that, my opinion of their recently appalling customer service has been shared. Had I not received this email, they would have been saved some embarrassment.
Have purchased a few times and every time I have been impressed with the products I received. You have to try the strawberry performance mass, it's like drinking ice cream and the nutritional profile is great for the price. Will keep using bodybuilding warehouse for the foreseeable future.
The service was extremely quick and the products are great value. The degree of quality of the products could be better specified on the packaging and on the website though. Will still be a returning customer regardless of this though.
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