Yeah so the majority of my wardrobe consists of shoes, camis, jackets, heels, boots, jumpers, dresses and tees - all from Boohoo.com! I've been shopping on Boohoo for about a year now and it has always been my go-to shop for on trend and affordable clothing! I love the range of styles you get from festival wear to punk and I feel Boohoo really makes you feel comfortable trying new styles and new pieces. My favourite recently has been the Cut Out Boots for only £35!! Amazing value! Haven't taken them off haha
I'm not happy at all with the service this time round. I'm a very regular customer and I am normally very happy with the service. But this time round has not been very good. Not only was the next day delivery service not working but I have had little correspondence from boohoo regarding my delivery at all. I've had to chase boohoo up so I roughly know when my delivery will be here. I ordered it Sunday night, they said to give 5 working days for the delivery and now they are saying it might not be here until Tuesday. I'm disappointed because I normally am really pleased with boohoo. I ordered the items for a special occasion which is happening tomorrow (Friday) and I'm not sure my goods will be here in time.
I have ordered some items from your website but one was unfortuneatly out if stock so a refund was given and received , the other item I returned, as it wasn't the right style of dress for me, please could u refund to my account and email me when done please. Many thanks
Bought two of the same jumper (Annie) when knitwear was on offer and I couldn't fault either. The lilac one is a gorgeous colour and I was amazed to see that even when i wore a cream tartan scarf over it, it didn't pick up the fluff....great buy!
Absolutely love the design and pattern of these especially the price .. However after only owning them 1 week I noticed small holes near the stitching. Luckily they were a cheap price and too much effort to return.
I have bought many things from boo too. They are reliable and frequency have offers one. They have an expensive collection of clothing items all for good value prices. I would highly recommend this online clothes website to any one in need.
Don't bother with boohoo not good service
Ordered next day delivery and despite being home all day the delivery was not made. I then changed the delivery address to my work but they continued to attempt delivery to my old address. TWICE. Despite several emails to the customer services team, who all confirmed the address had been changed, it hadn't. I changed it again and finally it arrived, 7 days after the day I paid for it to arrive. Clothes were fine but too much hassle and bad service to ever order again.
I ordered two onesies and did not receive them. A week or so later I got an email confirming my refund? The email stated that the refund was either because I had requested it or because my items were out of stock - I can only assume the latter. I was not informed of the exact reason as to why I did not receive my order nor why I had been refunded. They were Christmas presents, too. BOOOHOOHOOOOOO.
Although I am generally happy with the quality of clothes from boohoo, in the last couple of months I have been thoroughly disappointed with the length it took for items to be delivered. For example last week I placed an order on Monday and it did not arrive until the following Monday. I was under the impression that boohoo had a 3 day delivery system. Other than this I am generally happy with boohoo's service
I ordered a onsie, and never received it. When I emailed to enquire where is was they said it was sold out and will be issueing me a refund. The worst thing about it was, that I would have never known this was the case unless I contact them. Lucky it wasnt too close to xmas so I could go and buy another!
The only online shopping site i use is boohoo, the only times i've had to return items is when i've bought them as a present and got the wrong size!
Everything in my wardrobe has a boohoo tag, what you see is what you get and the low prices are just that little cherry on the top!
Number one online retailer for me, always boohoo!!
Quality of clothes not top notch, but perfect for the price! :)
I like the sweaters I received, but I bought larger versions of cropped sweaters in hopes that they would fit like normal ones but they did not! :( I love the sweaters I just wish they were normal in length. I also went to return the one but it was too much effort to go through the post office instead of just putting it in the blue post box on streets. It was too much of a hassle to return the sweater and too inconvenient so I just kept it even though I will probably not wear it and it was a waste of my money. I love the style though and will probably buy other sweaters here in the future if you give good deals!
article de bonne qualité , envoie rapide
vous pouvez commander sans probléme
I wanted to see where they got a certain shirt. I didn't see it on their website but I loved it and wanted to wear it to a Christmas party. I got an automated response which did not answer my question at all. A simple yes or no would have sufficed. I even provided the product number. Cute clothes but I personally wouldn't shop here.
Delivery was outrageously slow in fact I still have not received my goods
After a week without any signal of shipping, an email adviced me that my order was cancelled due to no stock availability.
The refund arrived successfully few days after
Over the last couple of years I have bought multiple items from Boohoo and generally speaking, I have been satisfied. However, with my most recent purchase, I was far from it. I bought and paid for a pair of shoes that were said to be 'In Stock' on the website and a few days later I was emailed saying that one of my item had been cancelled because it was no longer in stock. Why list it if the item is not actually in stock?
Along with the shoes, I bought an ring to make up the couple of euros to qualify for free shipping as it worked out cheaper than paying the postage and packaging charge. If Boohoo had consulted me prior to shipping my order I would have told them to cancel the whole order. Sending just a ring wasn't worth the hassle. Nevertheless, I begrudgingly accepted what had happened and waited for my item to arrive. Upon arrival, the 'ONE SIZE' 'Amy Antique Cameo Ring' was ridiculously large. Not only did it not fit me by a good three centimeters, it also did not fit my partner. How can a 'one size' women's ring still be too big for a fully grown male? Did no one take a moment to consider that 'one size' should fit the majority of consumers i.e. women with average sized fingers? I find it absolutely appalling.
This whole experience has been a disaster and I will NOT be ordering from Boohoo again anytime soon.
This item was bought as a present for my grand-daughter it is a good quality item and looks exactly how it did on the web site it was very easy to use your website and delivery was really quick and well packed
The website is great, great pics of all the clothes and in diff colors so you can see the one you want :), great filters didn't take me long to find what I wanted and they have seriously good prices no matter what ur budget is! speedy delivery too, so ill be ordering from them again
Me and my house all ordered from boohoo. Every item we have received is of a poor quality and looks nothing like it does on the picture. I ordered a top for my sisters birthday, a week in advance and paid £2.90 for the postage and packaging. A day before her birthday boohoo emailed me to say the product I ordered it out of stock. Therefore I had no time to send her something else! They then took 10 days to refund me! Disgusting how they can expect to treat customers like that. Won't be getting my service and hopefully no one else's
I ordered a few items and got free standard delivery as I spent over a certain amount. One of the items was apparently out of stock and so they refunded me for it. However, when the rest of the parcel arrived, I went back onto the site and re-ordered it no problems. It would have been better if they had offered me the option of having it sent to me when it came back into stock rather than an automatic , as I ended up paying a delivery charge for the missing product anyway.
I ordered a red party dress from Bohoo a few weeks ago. I wasen't expecting the quality to be great because the price was so low. I was very pleasently surprised when I got it and am very happy with it. I also got a lovley top from the site too!
Very happy repeat customer!!
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