boohoo.com reviewed by

Bristol, GB

10 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Goods great, delivery rubbish

Could have walked to Burnley and collected order quicker than the their delivery. An in stock item took12 days to arrive. They quote 4 four days but when it doesn't arrive their reply is - though we quote we aim to deliver within 4 working days you should allow 7 working days. Why bother to quote 4 then? Having said that they have been extremely quick to respond to my review and my faith has been restored. Will definitely use boohoo again.
    boohoo.com
    TrustScore 7.9 / 10
    92,823 Reviews

    Reply from boohoo.com

    Hi Lynne,

    Thank you for taking the time to leave your feedback, and I am sorry to hear that your order was delivered to you later than expected.

    Comments and complaints regarding our delivery service are taken very seriously, and are always passed on to the relevant department as we continually work hard to improve the service we provide.

    I have sent you an email with further information regarding this to your email address registered to your Boohoo account.

    Kind Regards,

    Amy
    Comment (?)