I ordered two items, a 'onesie' and a pair of pants. The onesie is fantastic and i received it quickly, however, after ordering the pants i was informed that they weren't in fact in stock although it said they were at my time of purchase. This was frustrating and a promise of notification when more of that stock item came in would have been fantastic, this was not however promised.
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Many thanks for taking the time to provide your feedback and I am really sorry to hear that this has happened with your order.
As we are a very popular and fast moving site we can on occasion experience a stock difference due to several customers trying to purchase the same item at once. This has unfortunately caused your order to be cancelled as we allocate the stock on a first come-first served basis and all of our products are subject to availability.
Further information regarding this has been sent to the email address your boohoo account is registered to.