reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser


First time buyer and from my experience I don't think I will be returning. I'm a constant online shopper and have never had any issues with deliveries etc. It has been 5 weeks since made my order and still I have no product to show for it. I have emailed mutiple times to find out where my parcel is and no real effort to amend the delay has been made. I just want my onesie :(
Shannon Hamilton found this review useful
    TrustScore 7.8 / 10
    93,878 Reviews

    Reply from

    Hi Lilyanna,

    Many thanks for taking the time to leave your feedback. I am very sorry to hear you are upset with the service you have received.

    Going through our correspondences with yourself, I can see we have answered your emails and advised of the specifics relating to your parcel. If you have not received such correspondence, please email us immediately at

    In situations where our couriers are stating delivery has been successfully completed yet our customer is advising of the non-receipt of the parcel, we must escalate to a full scale investigation in order to determine specifics relating to the delivery.

    I can assure you, every possible avenue is fully exhausted prior to the investigation being completed.

    I am sorry for any frustration or inconvenience caused by this.

    Best Regards,
    Comment (?)