Thank you for taking the time to leave your comments and I am very sorry to hear that you are unhappy with the quality of some of the times you have received.
I can confirm I have passed on your comments to the relevant department which sources the clothing and this matter will be looked into.
We pride ourselves on delivering the best quality of product at the most affordable prices for our customers. The vast majority of the reviews that we receive about our products are very positive, but we take any issues very seriously as we look to constantly improve our products, taking learnings through customer feedback and items that are returned due to faults or quality issues.
It is possible to return any item you are unsatisfied with using our free returns service for a full refund.
If you ever have any queries or concerns regarding your boohoo order, I would kindly advise that you contact our customer service team at firstname.lastname@example.org as they are always happy to help.
I have sent you additional information to your email address registered to your boohoo account.