Thank you for your feedback and I am sorry to hear that you are upset with the items you have received.
We pride ourselves on delivering the best quality of product the most affordable prices for our customers. The vast majority of the reviews that we receive about our products are very positive, but we take any issues very seriously and look to constantly improve our products, taking learnings through customer feedback and items that are returned due to faults or quality issues.
We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item you are unhappy with when you return it to us using the freepost returns label and the warehouse will process a refund upon receipt.
I hope that you do not judge the company on whole because of this issue and we hope to hear from you soon so that we are able to help resolve this for you.