Thank you for taking the time to provide your feedback.
We are very sorry that you have been disappointed with your boohoo shopping experience. We pride ourselves on delivering the best quality of product the most affordable prices for our customers and we constantly monitor our prices, making any changes necessary. We are pleased to be able to offer a free shipping service to Australia and we aim to deliver our orders within 8 working days. The majority of our orders are successfully delivered within this time and I apologise for any delay that may have been experienced with the delivery of your order.
I hope that you do not judge the company on whole because of this issue and that it does not put you off shopping with us again.
Please don't hesitate to get in contact if you ever have any queries about your orders, we're always happy to help.