Poor very poor and the reply to people is even worse!!!!!
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I work in a high end customer business and how this has all been handled is a complete joke. If we dealt with our customers this way we would be looking for a new job. As it stands Boossh I have not received my delivery money back for either of the the two orders I put in. I am still waiting on my money back from groupon so I can go and purchase a more reliable plan from a company that will supply. You comment on your discount on Facebook and the 30% offer, well if you can deliver them, WHY can't you deliver the orders all us disgruntled customers paid hard earned money for??? You are holding people's money for a product you cannot supply! I paid all my money on the 6th July and you gain interest from it! Where is my money Boossh and Groupon?? You would have had more credit in business to say to people your order is going to take a little longer due to volume from the Groupon deal. Instead you want to lose customers who will no longer come back to buy your product. I work with over 1000 people a day and they will hear how Boossh treat customers, a good example of why I work in a company who values customer service.