My husband and I use Born a lot. The staff are always very friendly and full of good advice. They have a great knowledge of products and only too happy to help in any way they can. Highly recommended.
Ordered a bugaboo brake cable, which unfortunately ended up being faulty. Customer service to the rescue! The lovely lady in the bristol branch not only got in touch with bugaboo to send us a free replacement, but was friendly as can be.
It was my first time using born direct, and the first impressions are excellent. I'd advise anyone to use this company if they are looking for good products, competitive prices and outstanding customer service.
What a fantastic website easy to find the things u want, and the package deals are amazing you can't get them any where else. The delivery was super quick born makes shopping so easy I would recommend them to any one.
wonderful people, wonderful service, beautiful products
It wasn't busy at all when I came in and I was offered help straight away. The sales associate was helpful and went to check if she had any back stock of what I was looking for. She then arranged for it to be ordered ( as hey didnt have it in store) and sent to my home address.
The delivery took a while, accompanied with some confusing emails (seemingly automAted), but we got our nappies yesterday and can't wait to start using them on my lil' one.
The raincover and replacement wheel were exactly what I ordered. In spite of a notice explaining that it would be dispatched within 1 to 3 days, it was dispatched the day after the order and delivered on day 2.
The whole buying process was highly professional but gave the impression of a very friendly family oriented company that valued their customers.
Very well done Born Direct.
I ordered two nappies and some accessories the process was really easy - almost too easy, i may have to buy more!!
I was a little disappointed to learn that there was a slight delay on my order due to stock levels and that is the only reason i have rated 4 stars, it was estimated a 4-6 week delivery but my order did arrive well within that time infact it was more like 2 weeks.
We love Born! Great celection of stuff, helpful staff and they price match. All the women that work with them take the time to talk to you and suggest products that will suit you. The quality of the goods are great and they have a lovely selection. Thanks Born!
I have been in the shop a few times on Gloucester road and always found what I needed and found the shop to be really nice. Then one day I came in with a tough request, I needed help finding a piece that had gone missing off my Ergo. I thought maybe they could do some research to help me find the piece, as every time I tried contacting Ergo I got no where. Well it turns out they had in stock, the very piece I needed. They were so helpful and really made my day as I could now use my Ergo again for our upcoming holiday. Thank you so much again Born!
We ordered a plane mobile which my son absolutely loves along with swim trunks. There was good communication Born about our order, it arrived in a timely manner and the products are very high quality. We will definitely be shopping with them again.
I have purchased a set of lovely muslin clothes from Born, which arrived very quickly and are beautiful. I actually plan on buying several things from Born because the prices are very competitive and they are very easy to deal with.
Thanks very much.
A good but manageable range of products, consisting of the expert selections from the market of the best goods. Excellent low-pressure friendly free advice from genuinely interested shop staff makes the process of kitting out with baby things easy and enjoyable. I can't see why you'd go anywhere else.
You need to check out this website...you will want to buy everything! I love it! Check out the lovely Padraig slippers, I just bought my little one his second pair. They are a must have!
Good value products - amongst the cheapest and most comprehensive amount of stock I came across. The videos were very useful in choosing what products to try too. I ordered during Easter and stick received the order in excellent time. Born even called me up to inform me they were out of stock on the liners that formed part of the trial pack and would I mind having a different type sent (more expensive too, but they honored the price anyway!). I really cannot fault Born, and will definitely use them again!
I ordered leggings and knitted boots. The items were beautiful and the service from Born was 1st class. Would receommend everyone I know to purchase from Born.
Even received a card with my order with a thankyou inside, Brilliant.
This company does what it says on the tin, sends your product, follows delivery instructions, very happy with the products. No messing about.
Would recommend Born to anyone.
I can't recommend the Bristol Born shop highly enough. Siobhan, Lorraine and Jemma are so helpful and always on hand with advice. They have been brilliant throughout my pregnancy and now that my little boy is growing, always there with tips and a chat. Their range of organic non-plastic nappies is great and competitive, and there is always new clothes stock coming in to suit all styles. Whether it is a gift for a friend or something for your own children, the shop has something for every budget. I feel so lucky to have them on my local high street, and is so much more fun than clicking a button and waiting in for a delivery. Thank you team, for always making me and my little boy smile! x
We went to the Stoke Newington shop and found Georgina and her team were just fantastic. Georgina in particular has a breadth of knowledge and practical knowhow which made all our decisions far easier. Really appreciated all the hard work and research being done by someone else! Their expertise is obvious and the shop seems to be stocked with just the right amount of product range to choose from. It's somewhere we know we're going to go back to!
I know that all the products from here are carefully selected and it's kind and nurturing to us mothers and children and to our planet. It's fun to just have a look around the website to see what they got too.
Really good service easy peasy website good value considering you can't find bind for Stokke changing tables anywhere. A pleasant transaction with status updates sent by email every step. Would highly recommend to anyone 😃😃😃
I have looked at the website before and always been drawn to it and now with baby on the way I couldn't resist! Born are having a promotion on the fabulous stokke newborn sets so I grabbed my chance! The website is so easy to use and the item arrived just as promised. Not only did it arrive safe and sound but there was a handwritten note of thanks in the delivery note! Which companies do that these days?.. Currently looking at the next purchase I can make :)
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