Born reviews

Born reviews

Excellent
9.5
from 0 - 10
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Review by confirmed purchaser

Good service, fast delivery

Product as described, fast and free postage, I would buy from this company again. Myproduct ErgoBaby carrier is sold by many companies for the same price but this one gave free postage, came quickly by 2nd class parcel mail.
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Review by confirmed purchaser

Would not hesitate to recommend

Great products, delivered quickly, well packaged with free tissue gift wrapping and a nice personal touch to the invoice. Also received a voucher for use on next purchase. Very happy!
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Review by confirmed purchaser

excellent product

Excellent product, well packaged and prompt delivery. Thank you!
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Review by confirmed purchaser

Absolutely amazing customer service, I cannot recommend enough!!

Even only using Born Direct for the first time I know that this will be my main port of call from now on, the customer service is absolutely second to none. From phone calls on a Sunday evening to going the extra mile to try and find a product I was hoping for and amending my order twice(!!) with no issues at all.
Thank you so much for making it a pleasure to purchase from you :-)
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Review by confirmed purchaser

Quick service

Order arrived promptly. Very happy with the service we received. Happy to recommend them!
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Review by confirmed purchaser

Fantastic

With baby number 2 on the way I tried to put together our fab stokke cot and found I was missing half the screws. Another casualty of our recent house move!
In a panic I searched online and found Born were the only company selling the screw sets pretty much in the UK.
Given the cost of the cot I took a chance and ordered the replacement sets blindly.
Absolutely perfect! Arrived within 24 hours and every bit I needed!
Thank you so much Born you saved the day!
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Review by confirmed purchaser

Perfect service, beautiful product and very happy customer!

I ordered the bugaboo breezy canopy, hardly any other retailers stock the new colours. I placed my order and it arrived the next day with a code for money off my next purchase! Very happy!
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Review by confirmed purchaser

Brilliant fast service

Needed spare part for our pram. Excellent prices and very prompt delivery.

Efficient as always.
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Review by confirmed purchaser

A REAL business that's personal :) x

I purchased 6 tranning pants and two dummies quick delivery with tracking number ;) I wasn't not disappointed with any of my items as they were described perfectly. I also received a handwritten thank you card with a discount voucher :) which made me very happy.
Such a personal company, beautiful products! I'd spend all day buying from born if I could :) x
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Review by confirmed purchaser

Great customer service, friendly staff- love shopping there!

I love my local shop in stokenewington! The staff are friendly and very attentive! Great help when new mothers are looking for baby products- the staff always go above and beyond to help! I love tbe products they sell and I purchased my bugaboo stroller and sling here! Highly recommend it!!!
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Review by confirmed purchaser

very efficient, exactly what I wanted

The selection of toys for pre school infants and toddlers is lovely. The website is clear and very easy to follow. The goods arrived quickly and were beautifully packaged with an accompanying card with my message to my grandson. He is happily playing with everything I purchased. I will use them again without a doubt.
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Review by confirmed purchaser

Quick delivery

Package came quickly and was pleased with purchasr
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Review by confirmed purchaser

Excellent service

Would deffinately recommend , good communication very efficient
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Review by confirmed purchaser

Will definitely be recommending this to any future parents

It took us a while finding the pram (Orbit G2) sought for our expected little new one recently, and when we finally came across this website with a user friendly GUI , I took few steps checking their address (google street view), contact number..basically all those few questions marks that could spin in one's head when about to spend an hefty sum of money on an online purchase.

Happy with what I saw and the response I had on the phone when I called at 12:00AM that Sunday (or course I didn't expect someone to answer me at the time of the night but at least to make sure the number was leading me to the named company/shop)

The order was placed straight away without any hesitation as I was able to run a quick search on Facebook, Youtube to see whether they have a page/account so YEAH Eva (one of the store Managers/Owners) was there running demos of different items.

Where the won my heart it's when I heard the door bell going off on that morning of Tuesday (just couple of days after placing the order)
-Who's this?
-We've got a delivery for you! said the DPD driver...
I wasn't too sure what it was as my partner and I been shopping for baby stuff that month, and when I followed the man to the van I could see the long Orbit G2 box there in his van waiting to be taken home....

Such a good experience and rr appreciate the nice touch from Eva also calling me on the day to check if we received the parcel.

Will be going back again, in store this time (the London one) to grab some washable nappies.

Williams
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Review by confirmed purchaser

A very Happy company.

I made my order by phone , the staff were very friendly and helpful. Im delighted with my baby sheepskin,cant wait for my greatgrandaughter to arrive so we can see her all snuggled up.The order arrived very quickly , A exelant company,
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Review by confirmed purchaser

Brilliant cutomer setvice. And super helpful! Wonderful products.

Catherine was so kind and helpful. I live in the middle of nowhere and the package arrived very quickly. The products were excellent.
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Review by confirmed purchaser

excellent service

Hi,
Received every item exactly as I desired! Thank you!
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Review by confirmed purchaser

My kind of shopping experience - fantastic high quality eco products, efficient friendly service

As a first time mum I had no idea what baby stuff I'd need and so finding a shop like Born helped relieve my stress! The staff were so helpful, friendly and knowledgeable and the products they sell are all high quality, and sourced ethically - which is what I wanted for my baby. I got everything I needed under one roof, from nappies to sling, and from organic cotton wool to hi-tech car seat - plus all my baby's clothes which are gorgeous! I love that I can go online and continue to shop for my little ones growing needs, but I think being able to go to their shop when I was pregnant and talk to someone about what I would actually need saved me from wasting time, money, and from accumulating unnecessary stuff!
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Review by confirmed purchaser

Born to stand out from the crowd.

I spoke to Georgina about my order (error on my side by the way) and she sorted it straight away. We then went on to discuss other unrelated issues and eventually put the world to rights as if we were old friends. It was an absolute please talking with her. On that conversation alone I will be returning to Born.
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Review by confirmed purchaser

Couldn't fault it...

Only place online I could find the product I wanted. The price was very good and the delivery time was better than expected.

Overall, very please and would happily use again and recommend to anyone.

Born's Details

About our company

We are a family owned and run business, started in 2000 by 2 sisters, Eva & Georgina Fernandes. Born sells environmentally friendly, natural, organic, fair trade and practical products for parents and their babies. We have 2 stores, 1 in Bishopston, Bristol and the other in Stoke Newington, London. Customers can also buy from anywhere in the world via our webstore www.borndirect.com

Visit Born

Customer Services

Write to: eva@borndirect.com
Call us on: 0117 9421206
We live here: 64 Gloucester Road
BS7 8BH Bristol
United Kingdom

Category

Born is ranked 9 out of 75 in the category

Born is ranked 9 out of 85 in the category Children's Toy

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