The only thing to slow down or snag at all about this purchase was me....... When using your mouse for the very first time, remember to remove the little sticker protecting the laser...... Great delivery time, my item is exactly as I expected to be and I'd recommend anyone using Box.
I ordered an original Windows 7 OEM operating system & received it with many thanks. The price of the product was good & it was delivered in around 2 days from my payment clearing (due to buying through ebay). I had no problems with box.co.uk & i received a couple of emails saying my item had been dispached & had been given a tracking number. The item received, customer service & ease of ordering was second to non. I would highly recommend this company.
I ordered the sat nav a couple of days before I was to go on holiday.I didnt pay extra for speedy delivery and accepted the item was 3-5 days delivery.What a pleasant surprise,it turned up before I left and I was able to use on holiday. Also I asked for a VAT receipt so I could claim the vat back against our business, it was back within minutes,cant say better than that.
The mouse arrived quickly and sealed. The response time of the mouse is fantastic and the build quality is brilliant. The service which 'Box' provided was very efficient and professional. I would not hesitate to use 'Box' again for purchasing items. Thanks a lot.
The item description was spot on and delivery on time and excellent tracking. There was a problem with the item and Box couldn't have been more helpful, quickly replacing the item with rapid and superb communication at all times.They went way beyond what was strictly necessary. What could have been irritating and stressful was smooth and quickly resolved. Brilliant
Ordered a headset which on the site was showing in stock, expected shipping day came and went with no notification. Looked at web-site and saw item was out of stock - easy to guess what had happened - they never had any. Two days after expected delivery date and finally get an e-mail asking me to call them. So I called and was told that there was none left and they weren't expecting any so will issue a refund. I feel they could've been more on the ball and identified this much sooner saving me a week without a much needed headset which I've sourced elsewhere.
I saw a monitor on eBay at a good price so I bought it. Then they said it was dispatched. Then they rang and said there was only one and it was faulty so they couldn't send it to me? On that basis, I asked for a refund and went to look elsewhere.
Elsewhere turned out to be their other eBay listing for 'more than 10 available' of exactly the same monitor, only it was £40 more expensive. I called them back and was told this is a mistake, they're pulling the listing. They didn't pull it, so I ordered one of those to see what was really going on. Discussing this with them, I was told I could have one, so I asked for it at the original lower price, because the "we haven't got any" was clearly untrue. But no deal, I had to pay the higher price. Another refund, still no monitor.
Except they said the first refund had been made but it hadn't, I had to chase a week later.
Then they send me an invitation to review their service for the product they hope I received and am enjoying. Hey ho.