We were looking for high quality bath and basin taps and bought Pegler Strata blade from Bradford Bathrooms at a good price. Goods arrived promptly, no issues. When installed a couple of months later the basin mixer leaked. One phone call to Bradford Bathrooms (Maureen?) and she contacted Pegler and a replacement part arrived two days later. Brilliant from both companies. Taps now installed and I can recommend both Bradford Bathrooms and Pegler designer range without hesitation.
bought all my products from another online retailer not the Bradford Bathroom company but they short delivered my Rak 600 toilet ! when i called they could not get me one for a week, Here is where Bradfords came in they had the Rak 600 toilet in stock and arranged a special next day delivery for me at a small extra cost this meant no costly bills from the plumber for having to stay longer
I'm a plumber in the Bradford area and us the Bradford Bathroom Company for most of my work, They have the lowest prices around a generally have it in stock ! All in all I cant really fault would recommend to anyone
Only ordered a bristan tap and some spare's, The price was the cheapest i could find anywhere on the net the taps arrived Via dpd 3 days later with text notification, Online shopping as it should be ! love my new taps
I had a mono basin tap on order for months using a different firm - the same design as I had on my bath. I found out that this tap was now discontinued hence the delay but bbc not only sourced an equivalent tap (virtually identical), but sold it to me at a fantastic price with free next day delivery.
I ordered a Shaws butler sink, basket strainer and bridge tap as they were the cheapest I could find online for Shaws products plus their delivery charges are nominal. I needed to add an additional item to my order (Shaws sink grid) which had only just come out and they sent it out the day after I received the other items which was great. Overall a fantastic service and price - it's not often you get both together.
Purchased some Bristan 1901 monobloc basin taps. Nobody could beat them on price the delivery was quick and I was informed of delivery time. We have really good flow now on the hot as previously on the single lever tap it was very poor. Would recommend this company to anyone.
Ordered a Bristan washbasin mixer tap w/pop-up waste. Bradford Bathrooms had the best price + free delivery. Received goods really promptly in excellent order. First class price, product and service - can thoroughly recommend this company.
I read the reviews on here and elsewhere and with some trepidation ordered some Bristan bath taps. They were some £40 cheaper than elsewhere and included free delivery. I ordered on the Monday and they shipped on the Tuesday and arrived on the Wednesday (using DPD next day service). The manufactures box looked like it had been through the wars, but the contents were all there and in pristine condition, well packed inside a well packed, taped up shipping box.. Just fitted them and they look superb and there were no missing bits.
Ordered bathroom suite, was advised same day that the sink and toilet would be sent by a different courier to the bath. They arrived within a day or so. The bath didn't turn up on the day expected, nor on the next arranged date, this was due to severe weather conditions. It did finally turn up when the roads became clear. During the interim period I received phone calls and email explaining the situation. I hadn't opened the boxes containing the toilet and sink until the bath arrived. When I did open them it was discovered that the basin was cracked, I was afraid the company would say that I should have reported damage within 24hrs and that they wouldn't provide an replacement, I shouldn't have been concerned as they did so without quibbling, the new basin arrived 24hrs later. Great service thanks.
I spent over £1000 with the company and their customer service was awful. Not once did they call me back when they said they would. Not all items ordered arrived together and I was always chasing them. A shower mixer I ordered broke the first time I came to use it and Joe said it could have been the plumber who fixed it that broke it. The product was covered by a guarantee so they should have replaced it no questions asked, but surprise surprise, every time I called nobody ever got back to me when they promised. I would not recommend this company to anyone. Joe was rude to me on the phone and does not know the meaning of customer service.
Received item very quickly, unfortunately, due to human error, wrong item. Emailed them and within the hour they had replied and the correct item was on its way. Next day, item turned up, swapped with wrong item while DFDS man waited and all sorted. Great communication with Melanie and superb customer service. Will be buying the rest of the items I need for my new bathroom form these great people.
Planned to move from Coventry to Halifax and a friend recommended this bathroom store , and thank god he did had soo much hassle in stores in coventry and halifax then came here and was stress free relaxing and 5star customer service. If all people in Bradford are so patient and helpful am glad am moving up here. There are not many stores anymore that care for the customer as much anymore its usually straight in straight out treatment . But this was different they gave me time to talk to them about products on sale and prices and showed they really know what they are talking about. Thanks for the bathroom items and thanks for making me feel welcome to Bradford. Will be passing on to many of my friends whether they need bathroom products yet or not.
I ordered a full new bathroom suite from Bradford bathroom company, when I was choosing which suite to pick I was offered all the help and advice that I needed and never felt pressured to pick the most expensive, or to buy anything I didn't want or need. Everything was delivered on time and as I'd ordered. From start to finish a very good experience, I'd not hesitate to recommend or use this company again.
I rang and spoke to a lady called Mel who was very helpful when placing my order for a new bathroom. The price was extremely competative, customer service outstanding and the delivery very fast, I totally love the product and would never shop elsewhere! Thank you so much, this is exactly what online shopping should be!!
We ordered a bathroom from BBC (bradford bathroom company) just before Christmas. We were after a shorted than standard roll top for our new house.
BBC came up in a search engine and we decided to order from them after reading through some reviews.
On the day our delivery was due, Mel from BBC called to explain the manufacturer had sent the wrong bath to them for distribution and that this meant a delay for us. Mel was more than apologetic and ensured she kept us updated with progress. We needed the bathroom delivered asap as we had ripped our bathroom out in anticipation of the new one being delivered. As soon as the bath was sent from the manufacturer correctly Mel drove it herself to our house (over an hour drive away) to ensure we had the right kit and on time. This was well above and beyond what we expected from an organisation but, being that BBC is a family run business I think this is what makes the difference when you are faced with issues. Sometimes the making of a business is how they react when something does go wrong. In no way was the error made a fault of BBC but they were quick and helpful in rectifying it and because of this I was recommend them and use them again in a flash.
Thanks so much for our beautiful bathroom suite Mel - it was well priced, looks the part and we wish you all the luck in the future.