Horrendous customer service
I spent over £1000 with the company and their customer service was awful. Not once did they call me back when they said they would. Not all items ordered arrived together and I was always chasing them. A shower mixer I ordered broke the first time I came to use it and Joe said it could have been the plumber who fixed it that broke it. The product was covered by a guarantee so they should have replaced it no questions asked, but surprise surprise, every time I called nobody ever got back to me when they promised. I would not recommend this company to anyone. Joe was rude to me on the phone and does not know the meaning of customer service.