A couple of months ago me and my partner decided we wanted to change our bathroom so we shopped around trying to find good deals on full bathroom suits and we came across Bradford bathroom company so we decided to go down in person and we couldn't of asked for better service we got great deals on all our products thank you Bradford bathroom company our bathroom is looking great thanks to your help . I will recommend you to all my friends.
I just moved into my new house in Bradford and wanted to redo my bathroom as it was a right staight so I was looking through Google at cheap taps and toilets and the prices were to expensive for me then I stumbled across bradford bathroom company rhey helped me so much when I called them up they were so help full they did not push me to buy expensive stuff I told them what I wanted and straight away they knew what I wanted. I could not ask for better service so thrilled with my products I will recomend to all my friends and family thank you bradford bathroom :)
Needed full bathroom very quickly so collected from thease guys , they where the cheapest online and I collected it meaning no delivery costs , they where polite and helped with everything from design to budget thanks again guys
I ordered a toilet and was contacted a few days later by the courier to say that it would be delivered, but they didn’t show up. I tried for nearly a week to contact the Bradford Bathroom company to find out what had happened and they didn't get back to me, so I put a dispute in with PayPal. It is their company policy to cancel the delivery of anyone who puts a dispute in with PayPal. Every time I subsequently spoke to someone to arrange delivery, I was told, usually in a very rude manner, how this situation was completely my fault because I put in a dispute. This company never once tried to contact me. They were rude and I never received a toilet and so had to put in a claim with PayPal to get my money back.
We were sent the wrong taps in error but the immediate, friendly helpful, response and quick easy replacement service was brilliant. To me the sign of a good company is how they handle mistakes - and I would highly recommend this company.
After calling up the company with several questions, I ordered a 3iE thermostat and a new 'P' shaped bath and glass screen via their website. Both items arrived on time and the quality of the bath and shower screen where exceptional given the competitive price.
I needed a particular replacement shower unit in a hurry. The Bradford Bathroom Company not only offered it on-line at a very competitive price but managed to get it delivered to my door the next day. A big thank you to the company for being so helpful and efficient.
I found the service from Bradford themselves to be excellent. They dealt with an accidental double payment (user error!) and a missing part professionally and efficiently.
The only thing that let them down was the courier service. I had been given a likely delivery date of Thursday, which did not materialise, and then rang Friday to ask for a likely delivery. The courier company rang Friday to say they would deliver between 6-9pm on Saturday, and at 9.40pm I had a call saying he was running late and he could deliver at 10.30pm if I wanted, to which I said yes. At 10.10pm he rang again and mumbled something I did not hear, but that he could not not deliver then, but could 8am Sunday. I said OK, and he actually arrived 7.30am Sunday. So, you could say beyond the call of duty, but at the same time the whole experience was a bit shambolic.
Just taken my delivery from the Bradford Bathroom Company , its Brilliant , i saw one in a showroom for four hundred pounds thease guys sold it to me for 189.99 inc vat and delivered to my door ,they called me when i placed my order and advised me i didnt need the fixings brackets i also bought as the shower already had some inside ! nice to do buisness with honest folk, only negative was i didnt find them before i bought my taps i could have save even moor :(
This company take no notice of DS Regs, do not reply to e-mails, and are rude and arrogant on the phone. In order to get a refund for an incorrectly described item, (the technical descriptions on their website are in many instances pathetic) I had to claim via PP and my CC company. No replies from this lot at all, a disgraceful service they don't deserve to be in business. Regarding their pricing?, you can get cheaper elsewhere with far less aggro. . Minus 5 is all they're worth..
I bought a corner shower unit with door and other fittings.The experience was smooth.flawless and very well priced.The equipment arrived quickly with no problems.Well done Bradford Bathrooms--will certainly use this company again.