Brand Alley reviewed by

Cambridge, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

So So...

I have received a parcel from Brandalley for a pair of boots despite my cancellation email and their confirmation of cancellation. On the system it is still mentioned that the order is processing and I have not received a confirmation email that the parcel is on its way or a tracking email from you or the delivery company. The courier has left it with my neighbours so I did not have the opportunity to refuse it either...

I will send it back and I am obviously expecting a full refund plus the refund for the return. Lets see what they say.
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