Bravofly reviewed by

Singapore, US

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

do not use them ever

I booked a flight on 19th April and ticket back on 21st april ... recieved the confirmation email in 4 hours . Went to the airport and BAM the flight is booked for 17th MAY which is a month later ... teied to email them .. nothing . Tried to call them , they asked fir my credit card , which after I didnt talk to anyone and they took .5 € from me .
I call this a scam
    Bravofly
    TrustScore 7.3 / 10
    1,843 Reviews

    Reply from Bravofly

    Dear Roman,

    We are sorry that after our attempts to help you with your case over the last few months we have been unable to meet your expectations.

    Our Technical Team has verified that the flights chosen by you during the booking process were those confirmed therefore we have been unable to find an error in the booking.

    Regarding your request to change the flight, whether this is possible and the cost of it depends both on the airline and the type of ticket purchased as rules vary greatly. Most airlines charge a standard fee (normally per person per flight) for changing your flight as well as any difference in price.

    We remain at your disposal for any further queries you may have.

    Best, Sofia
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