Bravofly reviews

Bravofly reviews

Good
7.3
from 0 - 10
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Review company
1843 Trustpilot review(s)
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Review by confirmed purchaser

Goed geregeld

Alleen bij Jetair fly kon je niet online inchecken
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Review by confirmed purchaser

No problem at all.Everything went smoothly

Though I booked through bravo fly I didn't have any issue what so ever. Everything went smoothly. Will book through them again.
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Review by confirmed purchaser

Bravo, Bravofly!!!

Sweet site,

got me the flights I wanted, no fuss, everything easy.


Cheers!!!
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Review by confirmed purchaser

RYAN (AIR) . Nothing us too much trouble from the new "man" in my life.

I have travelled with Ryan Air on a number of occasions. I have without exception found the staff to be nothing but friendly and efficient, and extremely helpful. I also choose Ryan Air over alternate budget airlines, when I have a choice. Five stars plus.....
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Review by confirmed purchaser

Excellent service. No hassle.

Very good arrangement. Excellent, prompt and hassle free service.
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Review by confirmed purchaser

No hassle!

Everything worked out fine and all information was emailed and texted (sms) to us in good time.
Full recommendation!
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Review by confirmed purchaser

Check in no good, flight was good

Wenn i tried to check in, iT was not possible. After 3 expensive calls the problem was solved. My first and last were turned around by the company. IT should be more easy to calls them. Flight etc was ok.
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Review by confirmed purchaser

Graet Service no problems at all

The whole experience was fie.
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Review by confirmed purchaser

Very good price & service

Easy to use website good choice of flights
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Review by confirmed purchaser

Smooth process, good price

We had a nice trip, although the layover in the US was rather short. This caused us to run twice in Miami Airport. Unfortunately we had some delays. Next time we will plan in some more time for that
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Review by confirmed purchaser

What ever the weather go with bravo fly

We were disappointed when the flight was delayed by nearly an hour! Flight was fine didn't seam to take nearly five hours! Would go back with them .
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Review by confirmed purchaser

excelent service would recomend

service is good clear and straitforward I will certainly use them again
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Review by confirmed purchaser

Satisfied

Really helpful that you receive a reminder text. General satisfied
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Review by confirmed purchaser

no problems

after I booked with Bravofly I read all the negative comments, so I was a bit worried if our trip from Amsterdam to San Francisco last month would turn out allright. But it did. We had no problems what so ever.
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The worst customer service experience I have ever had.

My husband and I booked tickets to Budlin on bravofly through Kayak. On Kayak, the total flight came up to £369, when I went through Bravofly to pay, they converted the price to Euros and said the admin fee of €16. Ii all hit my bank as £526. There was obviously a problem with the exchange rates in their system so I called immediated after I got the email confirmation and a msg from my bank saying that I was charged £526. The customer service(CS) rep was very short with me, even though at that point I hadn't yet told him my problem. He then put the phone down on me as I was explaining what happened. I have asked my bank to cancel the change but the next day thought that I should tell Bravofly that we would not be taking the flight so they can resell the seats, the CS rep was SO rude, she would not even let me explain why I was calling, she kept repeating that I already paid for the tickets. She ended by telling me that she will find someone to look into my situation and decide if they give me a refund or not. I will never use this company again. At first I thought it was a stystem mistake but now I just think this is a very unethical company taking advantage of people where they can.
www.bravofly.com

Reply from www.bravofly.com

Dear Kerensa,

Many thanks for your feedback and we are sorry to hear that you have had cause to complain regarding your experience with our customer service team.

We have since investigated the matter and not found any anomaly regardign the price of your booking. Could you please reply to our email with any further details.

Kind regards, Sofia
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Review by confirmed purchaser

It was a dream to fly with Lufthansa

The email from Bravofly upon booking was extremely informative, the flights were timely and safe, checking in online was fast and easy, not a bad word to say about my experience.
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Review by confirmed purchaser

very easy booking and cheap price

The booking system is very easy and flight price was also very reasonable.
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Review by confirmed purchaser

No issues

Happy with service
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Very poor customer service

We have purchased tickets with Bravofly and were charged an adminstration fee in error. After chasing the company on numerous occasions, they finally acknowledged that my card had been overcharged and that I was due a refund. I have now been told the refund may take up to 6 months to come through. In my view, this time frame is unreasonable.

The customer service team have been very slow to respond to date and I will not use this company again.
www.bravofly.com

Reply from www.bravofly.com

Dear Rachel,

Please accept our apologies for the error in registering your method of payment. As confirmed by email we have processed a refund of the administration fees.

Kind regards, Sofia
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Review by confirmed purchaser

Good and Affordable

Very good indeed.
But the meals on plane need to be improved.

www.bravofly.com Details

Cheapest flights with one click

Use our innovative search engine to find the best deal from over 400 airlines

Free SMS Booking Confirmation

Always on the move? We send a complimentary booking confirmation to your mobile

24/7 Support from our Travel Specialists

We guarantee round the clock support from our operators in order to make your trip as smooth as possible from start to finish!

About this company

Search and book flights using our unique and innovative price comparison engine. You can compare and book flights from over 400 low cost and traditional airlines worldwide as well as creating your own package by taking advantage of the many hotels and car hire we have on offer. We’re here to look after you from door to door so anytime you need to check something about our trip please contact our Customer Service who will be more than happy to help you with your query.

Visit Bravofly

Contact information

Call us on: 00390423402040 (24/7)
We live here: Switzerland

Category

Car Rental

Hotels

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