We ordered invitations and orders of service and both were beautiful. Good quality, speedy delivery and excellent customer service. We would have no hesitation in recommending Bride & Groom Direct
We ordered 30 save the date cards/magnets, they are fab!
They were easy to order and very reasonably priced. When they arrived we were very pleased with them, we were even sent a few extra ones. :)
Would definitely recommend this company for wedding stationery.
Thanks a lot
I was very happy with the choice of products on the website and the level of customer service when checking on when my items were going to be despatched. Staff was very friendly and helpful and gave an estimated time of delivery and the order was delivered that very day! Will definitely be ordering again should I want more items.
I had been looking for something that me and my partner both liked and I was finding it difficult until I came across Bride and Groom, there was so much choice and then I found just what I had been looking for and we both loved it and from there the theme, colours and feel of our big day was created. I couldn't be happier.
So happy I ordered with bride and groom direct, I ordered a sample which was really high quality. I then went on to order all my invites from you they were beautiful just perfect very elegant looking so many people have commented on how nice that are. I had a small issue with I an error but noticed it in time and rang up it was delt with straight away and I still received them really fast thank you all so much at bride and groom direct !!!
we ordered a set of invites, only to find on chasing the status of our order that they were out of stock. Upon reordering we received 100 evening invites and no day invites. Eventually we received the correct quantities nearly 4 weeks after the original order.
Saying that the interaction with their customer service advisors and manager was of a decent standard and they handled our issues fairly quickly.
Our suggestions for improving the service would be to keep website current and proactively contact customers if there is a delay.
Would defiantly recommend very pleased
The invitation cards were just as I had imagined they would be. Very good quality for the price I paid. Quick delivery and as an added bonus in total I got 6 extra invitations. Perfect customer service as they kept me informed all the way through with regular emails.
There are so many different styles its easy to use even if a mistake is made the custome service team are very helpful I made a mistake and is was sorted very quickly and professionally I will definitely be using this site again..
I searched several shops and department stores looking for a wedding invitation which was simple and elegant but couldn't find a single thing which did either. I found this website and took a deep breath and ordered my invitations in the hope that the quality would be as good as the reviews stated. I didn't have to wait very long for them to arrive and thankfully I am not disappointed in the slightest. They are absolutely fabulous, I would not hesitate to recommend this service.
We bought wedding stationery and ordered on Wednesday at 8pm, it was delivered by courier on Saturday afternoon. Everything was well packed inside the box in cellophane.
Helpfully a sample invite was made to show us how to tie the ribbon correctly.
Wouldnt hestiate to recommend to any brides looking for quality wedding stationery.
The butterfly kisses invitations and thank you cards were simple and classy which is what we wanted and the quality was excellent. Due to the short time we had to plan out wedding we paid extra for the invitations to be dispatched urgently and we were not disappointed. We just had the normal postage timescales for our thank you cards and they arrived promptly and well-packaged so as not to be damaged in transit. All in all, from the experience we have had, I would not hesitate to recommend Bride and Groom Direct for their service.
I ordered some personalised napkins that I did using the art work through the website. It was all very easy to do and I am absolutely thrilled with the results! the napkins are the most gorgeous red with stunning gold lettering, they really are incredibly effective and it really has added the personal touch to my wedding celebrations, so thank you very much Bride & Groom - very very highly recommended!
I ordered my Thank you cards and received them with the inscription printed within less than 10 days. Excellent service and delivery. Correspondence via email was excellent too. Thank you for a hassle free experience.
The cards we received were as expected and well made/printed. The delivery time was also a lot quicker than expected, so all in all a very happy customer. Would definitely recommend!
I must have looked at so many wedding invitations websites, but I am glad I chose Bride & Groom - very easy to design your invitations, lovely designs to choose from with matching 'everything!'. Really great prices and the delivery service was excellent, well packaged and swift delivery.
The website was easy to understand and illistrations were clear to choose from and there was a good selection of designs even after ordering staff were quick to respond as it did take a little longer than expected to arrive.
I saw my invites but thought they were on the tad expensive side but kept going back to them. I noticed in august they had a sale on so I requested a sample and loved them instantly. I ordered a few items on the Sunday and on the Monday I received an email saying I could have free p&p if I placed an order to match the sample, but id already ordered. I emailed and they said they would honour the discount and sorted it straight away. Also they emailed once they had dispatched the invites and they arrived the next day. Very fast delivery and fab customer service.
Better than we thought, really pleased with them. They express our personalities and when our guests receive them, It should will put a smile on their faces. Very efficient and straight forward service.
Very easy and flexible ordering experience.
Able to get exactly what colours, font and wording we wanted.
Great quality cards with a very good price tag.
Very quick delivery.
Incredibly pleased - one more part of the wedding planning ticked off with very little hassle!
service was excellent even when we hadn't attached our photo the the order they rang us to confirm and give us details on how to get photo to them. It was not long before the proof was emailed to us and once we'd approved it they arrived speedily. The magnets are perfect and the fact they seemed to put a few extra in with the order was just a special extra treat.
We recently ordered our wedding invitations with a personalised message inside. Before the final order we had samples sent free of charge which really helped us to make the right selection for us. The service was very quick and just has we had ordered. I wouldn't hesitate in recommending bride and groom, quality product, excellent prices and quick service. Thank you
I used this website to buy some customised serviettes for my wedding reception, I was a little insecure if the printing would be as great as it looks on the website. To my surprise it was even better, and the quality of the serviette is also great which won't make me feel embarrased to offer this to my guests! 100% recommend it!!! We used the silver writing for: Just Married. It's gorgeous!!!
We can highly recommend the Romance Order of Service if you are looking for an understated yet elegant booklet these are simply beautiful. The help, support & service we have received from Bride & Groom Direct has been outstanding. We placed a previous order for our wedding invitations so we did not hesitate to return for more of our wedding stationary. Many kind thanks Fiona & Mark.
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