Britishairways reviewed by

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never again, sadly

We booked BA for our honeymoon to Tuscany September 2011, for BA we had to travel from Gatwick rather than our nearby Stansted - but we thought the service and flight would exceed that of a low cost carrier at Stansted.

We were wrong, we excidetly turned up to check in - a very grump lady said "everyone say's they're on honeymoon just to get an upgrade - we don't do that" - oh we thought, not even a congratulations? Wecloming customer service nil point. We were excited - we'd just got married the day before!

So we continue on to the flight, and is it my imagination or is there no leg room and is everything in the aircraft a bit tired?!? We arrive at our destination.

The return is where it really took a turn for the worse, we were bumped onto a substitute low cost carrier (for the same price as our BA flights!!!!) served cheap nasty orange juice and the worst nuts I've ever tasted.

Perhaps it's my fault, I really expected better - I'd always put BA in a difference league but they are now obviously positioning themselves as a low cost, no frills carrier.

We've just booked a Villa in Tuscany again this summer, but we're saving our money on flights, and travelling with a low cost carrier. and Budapest for our Anniversary - we'll it won't be BA!
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