Britishairways reviews

Britishairways reviews

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4.1
from 0 - 10
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Low prices, but..

I've travelled many times with Ba, but seats are small and service on average. I had many problems with delayed baggage. But they are very kind and they will help you.
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Excellent service with no problems

Web site very easy to use with a wealth of information. Booking section simple with a very good booking management page. Flights were pleasant with efficient and very courteous staff. Will use again.
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Great service, in the air

Having recently retired from a job which entailed flying to many destinations, I have used quite a few airlines in the past few years. Very few of my journeys were with British Airways as I did not get the choice. However, when it comes to personal travel, I would not look further than B.A. They have, on every occasion, met and exceeded my expectations, with comfort, attentive crews and punctuality. On the ground they are at least as good as other airlines and thier lounges are excellent.
To me this makes my travel more fun and less tedious and no other airline I have used can match the B. A. experience.
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Premium price Very poor service.

Premium price with very poor service.

The frequent flyer programme will change for no reason so it is harder for you to get lounge access... Then when you speak to their customer services (if you can get through) will agree they have done wrong but not contact you again.
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Does what it says on the tin with no add ons

Every time I fly on BA the service is what you expect from an airline, unfortunately many others do not deliver the promise.
With BA the price you see is the price you pay with none of the extra charges for everything, like a hold bag or a cup of coffee, where you end up paying more for less and you arrive at or near your intended destination and not 50 miles away.
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Flights delayed and flights cancelled

Always seems to be a problem when we fly BA.This time we had to cancel a trip to Bari because they changed the flight times by 9 hours and we would miss our connecting regional flight, have an unneccessary London hotel on way out and have to book a hotel for our new London landing time of 22.30. No flexibility from BA on complaining.

Then on next trip arrived at Gatwick fto find our Glasgow flight had been cancelled at short notice.
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You want to complain about BA? . . . . .

Try Ryanair and then see how good BA really is!
Preseat reservation, lounges at T5 to die for, help when you need it at either end of the journey, nice sandwich and cuppa on the way, loyalty miles, Heathrow. No-brainer.
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always slightly dissapointed

It's not that the whole experience is bad, it's just that after flying BA, I am always slightly dissapointed. The flight attendents were great, tho, on a flight in March to London.
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Recently used BA and they were great.

We recently used BA for flights and the whole thing went great, from booking the flights online to checking in and reserving seats 24 hours before flying. The new BA Gatwick North terminal was also quick and easy to use, especially as we had already checked in online, and we just tagged and left our bags and went through. The return journey was also efficient, and the flight crew did their jobs well, and made the flight more than bearable.
www.ottimagifts.com
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Mixed

Good network and reliability. Badly let down by unfriendly cabin staff.
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British Airways

Probably one of the best airlines I've ever flown with. Out of all the airlines which I've flown on BA is defiantly the best, they look after you they’ve got integrity (more than I can say for some other cheaper airlines) they understand that it's the start of your holiday and you need to be looked after. I always try to get an upgrade to business class so at least you can then use their lounge, which really helps if you've got a family.

They are defiantly worth four stars.
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excellent service

the best experience and great service.
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S0 worth the extra £30 odd quid

We were flying LGW ro GVA for annual ski gang excursion. Whlist EZY were a few quiet 'less expensive' we not only saved monday by BA meow relaxed package policy; but the whole flying presence was a joy. Loads of space. Decent Breakfast not fights boarding - and less than £30 expensive
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Awesome Airline

Well what do you expect from the world renowned UK Flag Carrier.
Arrived at terminal 5 Heathrow, early flight, 0700. Checked in, went to gate. Got in bus. Drove out to the stand, got on plane, sat down, took off, bang on time, arrived bang on time at Berlin Tegel. Food... well it's a plane, either you get a bag of nuts or you get a pile of soggy chicken (as far as I'm concerned or am willing to pay for)
So food... ok, drinks... fine (Coca Cola is pretty standard every where lol.)
Landing was nice, but every single one is different so don't go saying 'BA make really nice landings' - it's not always the case.

Well worth that little bit extra you pay...
For where I live, much better than say Ryanair or Easyjet.
And they don't plonk you down in the middle of nowhere, which is always nice :)
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British Airways

I fly with British airway a lot, all over the world for my job. British Airways is a company who really know how to take care of you!! I've just recently been to Barcelona for work and the trip was great, British Airways are great at making you feel welcome and relaxed, even though I hate flying
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My favourite airline

I do have a frequent flyer card, but the service is amazing. I feel as though I am being treated as an important customer

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www.britishairways.com Details

About this company

Book flights to London and New York with British Airways. BA, the full service airline, offer low airfares and hotels in holiday destinations around the world.

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Britishairways is ranked 315 out of 327 in the category

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