Ordered bins I required and they arrived as promised - quick personal response to request for vat invoice info. I think I might talk to them on the phone about the product I needed as I am not sure the bins I bought are quite robust enough and I should have asked advice. My problem not theirs!
I saw what the local DIY stores were offering and I was not impressed. Flimsy, low quality bins which did not look up to the job. I searched on-line, found Britishbins with their quality statements. The bin arrived and it is so much better than the DIY stores products! It cost a little more but the quality is far higher! Highly recommended.
I found Britishbins online and thought them to be considerably cheaper than anyone else selling similar products so placed an order. The website said typically 5 working days for delivery, I placed the order on the 27th March, so presumed I would receive the bin around the 3rd of April. It still hasn't arrived. I called to ask where it was on the 10th April, having had no communication from them, and was advised they were expecting stock this week and should have it out for me next week. I appreciate you run out of stock, but I would have expected to be advised that the item was out of stock when my order was placed and when it would be delivered. That being said the difference in price between Britishbins and the competition more than makes up for the inconvenience caused by not having the bin when expected and would not stop me from recommending them or purchasing from them again in the future I would have given 5 out of 5 had they just advised me of the delay.
I'm very happy with the service Britishbins provided. The website is easy to navigate and purchasing was easy. The emails kept me up to date with what was happening with my order and the bin was sent very promptly. The courier phoned ahead, so that I knew to expect my order. I would happily recommend Britishbins to anyone.
Delivery was fast and efficient. The bin (sorry about the pun in the title) is of good quality. We use it to store our recycling bags instead of cluttering our garage and it works well. A good buying experience.
Bin stores were delivered in good time and within the estimated delivery date. Had to wait for items to be in stock before ordering but kept informed by helpful and friendly staff. The recommendation to use an electric screwdriver for assembly is the right advice, so used an impact driver making assembly easy, even in the rain. If you are not used to self assembly stuff you might need a mate to help you.
quick delivery, but the bins were obviously stored outside as they were covered with dirt and dust. I had to wash them before I could use them. Thats the only complaint. Thanks for your speedy service.