British Corner Shop reviews

British Corner Shop reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Helpful and quick service

Good quick service. I was always kept informed of what was happening. Refund was issued very quickly. Goods delivered very well packed and quickly.
British Corner Shop

Reply from British Corner Shop

Hello

Thank you for your positive feedback, it is very much appreciated and we hope you enjoy your order!

Kind Regards
The BCS team

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Review by confirmed purchaser

Outstanding!

I don't usually write reviews as I don't have much time to spare but this time, I'll make an exception!
The packaging is second to none - I don't think I've ever received anything that was as meticulously wrapped and packed (no matter whether chilled or normal). Everything arrives in perfect condition.
Reliable, a fantastic selection range and fair prices ... I can't recommend BCS highly enough.
British Corner Shop

Reply from British Corner Shop

Hello Helga,

Thank you so much for your positive feedback. It's great to hear you are so happy with our service and your kind comments have been passed on to our packing team!

Kind Regards
The BCS team
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Review by confirmed purchaser

Great way to catch up with brit food when you're overseas

May be too pricey if you're outside the Eurozone
British Corner Shop

Reply from British Corner Shop

Hello Carolyn,

Thank you for your review. In regards to shipping costs this is something we're always working on, and in the last year we've reduced the cost of shipping to the US and Canada to a flat rate of £29.99 for up to 30kgs of shopping, and more recently reduced 10 other non European countries shipping rates by 50% for up to 15kgs.

As we continue to grow we hope to reduce these costs even further to ensure our customers get the best possible value for money.

Thank you again for your feedback and we hope you enjoy your order!

Kind Regards
The BCS team
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Review by confirmed purchaser

BRILLIANT

This is the company to use if you have a yearning for British goodies and cannot get hold of them where you live. Huge range of products, very fast dispatch and delivery. I sent goodies to the US and they were on my daughters doorstep 6 days later! The cost of delivery to the US is unbelievable, up to 30kgs sent by air for £29.99.
This is a no brainer - use this wonderful site!
Sue
W Sussex
British Corner Shop

Reply from British Corner Shop

Hello Sue,

Thank you for your review; we're so pleased you're happy with our service and we hope your daughter enjoys all her British treats!

Kind Regards
The BCS team
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Review by confirmed purchaser

Perfect!

Couldn't have been any better. Top emballage. Great
British Corner Shop

Reply from British Corner Shop

Hello Sabine,

Thank you for your kind review and we hope you enjoy your order!

Kind Regards
The BCS team
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Review by confirmed purchaser

Perfect

5 stars: , I recommend this company to anyone.
British Corner Shop

Reply from British Corner Shop

Hello Ioannis,

Thank you for your recommendation, it is very much appreciated and we hope you enjoy your order!

Kind Regards
The BCS team
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Review by confirmed purchaser

Fast delivery ,well packed.

I would always order from this firm as things arrive fast, well packed and the delivery expenses are really good.
British Corner Shop

Reply from British Corner Shop

Hello Jean,

Thank you for your comments; we're so pleased you're happy with our service and we hope you enjoy your British food!

Kind Regards
The BCS team
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Review by confirmed purchaser

A good, fast service for people who are out of the uk for months on end

I WORK IN ITALY FOR 10 MONTHS AND I MISS HOME COMFORTS. WHEN I FOUND BRITISH CORNER SHOP I THOUGHT IT WAS GREAT AND WILL BE USING IT A LOT.
British Corner Shop

Reply from British Corner Shop

Hello Fleur,

Thank you for your review; it's great to hear you have enjoyed shopping with us and your comments are much appreciated!

Kind Regards
The BCS team
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Review by confirmed purchaser

Fantastic Serice

I needed to buy some Gluten Free Cake Mix, but also needed it for the next day. I rang direct to British Corner Shop and they assured me that they would send it next day delivery. If I filled in the order form on line they would seek it out and make sure that it was fulfilled in time. Stupidly I filled in the wrong delivery address and once I realised my mistake I rang them again to put it right. Brilliant, friendly and helpful staff who showed that nothing was too much trouble for them. Thank you. The items arrived the next day and at the correct address. Very Impressed.
British Corner Shop

Reply from British Corner Shop

Hello Susan,

Thank you for your positive feedback; we're so pleased you're happy with our service and we hope you enjoyed your gluten free cakes!

Kind Regards
The BCS team
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Review by confirmed purchaser

Great shop! Fast delivery and everything's soooo good!

I totally and truly recomend this shop to everyone who can't buy delicious british food in their countries.
British Corner Shop

Reply from British Corner Shop

Hello Weronika,

Thank you for your review and we hope you enjoy all your British treats!

Kind Regards
The BCS team
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Review by confirmed purchaser

A good shopping experience, I will buy again.

I was unable to source a particular curry powder locally in Jersey and found British Corner Shop on the web.
There was a slight snag during the purchase when I received an error message indicating that the payment may not have been processed. In fact it had.
When I received the parcel, which was very well packed, I noticed that the address was correct except that the word Guernsey had been added after Jersey. This seems to have delayed delivery slightly as the package went to the wrong island initially.
I raised both these points with the company and received a prompt and courteous response. It was clear that they care for their customers.
I will certainly use this firm again for curry powder and possibly other products. The post and packing are fair but mean that only things not available locally would be bought.
British Corner Shop

Reply from British Corner Shop

Hello David,

Thank you for your feedback. We'd like to apologise for the error on your address, but it's good to hear you're happy with the way our customer service team handled the situation.

We hope you enjoy using your curry powder!

Kind Regards
The BCS team

This review has been reported to customer service by a Trustpilot user for referring to other websites or companies.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Review by confirmed purchaser

B.STOREC.S.YOUR CORNER

VERY CONFIDENT AND PLEASANT STAFF,WHO RESPOND QUICKLY TO ALL QUERIES,AND SUPERBLY EFFICIENT.
British Corner Shop

Reply from British Corner Shop

Hello Alan,

Thank you for your comments, they are much appreciated and we hope you enjoy your British food!

Kind Regards
The BCS team
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Review by confirmed purchaser

Excellent

You must buy from them they are excellent very professional, I know I will be, thank you
British Corner Shop

Reply from British Corner Shop

Hello Beverley,

Thank you for your positive comments; we're so pleased you're happy with our service and we hope you enjoy your order!

Kind Regards
The BCS team
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Arrived in 5 days to california!!!

Missing real british bread , tea cakes and crumpets I stumbled upon britishcornershop and was in heaven! Ginger cake, golden syrup cake oh my! Threw a couple of jelly tots in to silence the kids . My order arrived in 5 days, packed very neatly and with care.
Iam definitely going to order from them again, the fixed shipping rate is the most economical out there so it is better to place a big order to get your money's worth.
British Corner Shop

Reply from British Corner Shop

Hello Parnia,

Thank you for taking the time to leave us a review. We're so pleased your order arrived in good time and we hope you and the family enjoy all your British treats!

Kind Regards
The BCS team
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Review by confirmed purchaser

Wrong items sent x 5 - placed another order and 2 were replaced?

I placed an order that included 5 x vaporess and when i opened parcel there were 5 x fabric softener two had leaked everywhere.
I thought I must have ordered softener in error. BCS said they'd refund the two that were spilt or replace on next order.
I placed another order a week later and emailed the contact and said I had been sent the wrong items fabric softener isn't a substitute for ironing water!
I had assumed the 5 bottles would have been replaced but not it was just the two :(
The name / brand looks similar for softener if they click on my order link they'll see my order was packed incorrectly.
I only placed the order as I wanted vaporess
British Corner Shop

Reply from British Corner Shop

Hello Julie,

Apologies for not replying to your review sooner.

We have spoken to our customer service team and they have informed us that they have been in contact with you, and the issues you mentioned are being dealt with.

Kind Regards
The BCS team
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Review by confirmed purchaser

Super Efficient!

I always feel confident ordering from British Corner Shop, you can check on the status of your order, shipping is in good time and everything is always well packed. Also if you need to speak to customer services they are friendly and helpful. I will definitely be using them in the future!
British Corner Shop

Reply from British Corner Shop

Hello Sally,

Thank you for your feedback. It's great to hear you're happy with our service and we hope you enjoy your order!

Kind Regards
The BCS team
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Review by confirmed purchaser

Treasure trove for this nostalgic Brit - living in Spain

I'm impressed by everything - ease of ordering, speed of delivery, the careful packaging. I love Spanish food, a Spanish way of life but it's perfection to have all that and home from home food too! Thank you British Corner Shop!
British Corner Shop

Reply from British Corner Shop

Hello Anne,

Thank you very much for your positive feedback, your comments really are appreciated and we hope you enjoy all your British treats!

Kind Regards
The BCS team
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Review by confirmed purchaser

I almost peed my pants!!!

5 yrs I haven't had roast beef monster munch, or a meat paste Sarnie and then I come across BCS and I'm in heaven!! We are going to become best friends :)
British Corner Shop

Reply from British Corner Shop

Hello Julia,

Thank you so much for your comments; we'd very much like to be your best friend! And we look forward to supplying you with more of your favourite foods from home for years to come!

Kind Regards
The BCS team

British Corner Shop Details

Excellent Customer Service

You can always contact us by phone or email, during office hours. Customer service is at the heart of what we do, and 7 out of 10 customers come back and order from us again.

Fully Tracked Delivery

We have embedded customer support with our courier, and you can track the progress of your order through your account page on the British Corner Shop website.

About the Company

British Corner Shop is the online supermarket for Expats. We deliver British food to your door anywhere in the world. Established since 1999, BCS has a long history of supplying British expatriates with their favourite food from home. Last year, British Corner Shop exported to 127 countries, and serves Expats, British Forces and Brits living and working abroad as well as anyone else who cannot get hold of British food locally where they are.

Visit British Corner Shop

Contact information

Call us on: 01454228870
We live here: Backfield Farm Business Park
BS37 9XD Bristol
United Kingdom

Category

British Corner Shop is ranked 4 out of 20 in the category

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