After 8 separate visits and many complaints to the highest level my boiler is still not even as good as it was before they began. No 2 workers told me the same thing and several tried to flog expensive treatments that were not covered by my policy. The last straw is that they proposed to increase my premium this year as i have had lots of callouts! Considering that most of those were to fix mistakes they had made themselves this is a complete outrage. Any local plumber/heating engineer has got to be better than these guys.
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