Brook Taverner reviews

Brook Taverner reviews

Excellent
9.3
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Review by confirmed purchaser

Excellent Service.

I've used Brook Taverner a number of times now for purchasing suits, shirts and ties. They have regular special offers and provide a good quality product. Their postal service is always on time and on the one occasion I had to send an item back due to it being too small I had a no quibble replacement within days. I'd have no problem in recommending them as a good quality menswear outlet.
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Review by confirmed purchaser

GREAT

Very well made shirts will buy from them again
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Review by confirmed purchaser

Good quality, prompt delivery

I've had a few clothing items from Brooks and have always been very pleased with the quality, price and delivery. I'd recommend them without hesitation
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Review by confirmed purchaser

The jury is still out

Despite having an early warning from Brook Taverner, I still feel that 40 days is a poor delivery service for simple trousers. And when I 'phoned customer services for an update, priority was given to telling me that since they were being altered to 29 inch length, returns were not permissible.
The trousers look ok but the service is very one-sided and unfriendly.
Sorry, but there are too many trouser suppliers giving better service.
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Review by confirmed purchaser

The best service I have yet experienced.

I found the staff very helpful and friendly on the phone with the added bonus of no irritating premium phone call charges - how refreshing compared with other companies.
I bought 4 pairs of trousers very recently and I am delighted with them all. Excellent fit and it is great to be able to determine the inside leg length on unfinished trousers, so useful for those of us who are tall. I have bought trosers in the past from rival companies and I wouldn't look further than Brook Taverner in the future.
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Review by confirmed purchaser

Up market - good to wear.

Just purchased a pair of travel trousers. They look good and are comfortable to wear. Interested to see how they come through the wash.
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Review by confirmed purchaser

Good Quality. Good Price

Well matched selection of shirts and ties. Competitive price. Quality first rate
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Review by confirmed purchaser

Good allround service.

The product is of a very high standard and value for money.
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Review by confirmed purchaser

Quality clothes. Excellent service. Great deals.

What more could you want?
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Review by confirmed purchaser

Brook Taverner did what they said they would do they delivered

Brook Taverner is new to me, a direct mail piece arrived at my home.
I liked the look of the products in the brochure, I purchased two items both were well priced, were exactly as described, nicely packaged and arrived on time.
job well done thank you
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Review by confirmed purchaser

Excellent service at all times. Top quality .

Have always received excellent service from Brook Taverner.Clothing always of the highest quantity and nothing is spared to ensure the customer is ultimately fully satisfied.
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Review by confirmed purchaser

WOW! Excellent service and product.

The item that I wanted, with a good response with regard to dispatch time. Easy on line shopping, clear instructions, excellent product description, reasonably priced and in this instance with a tremendous discount.
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Review by confirmed purchaser

Excellent service

Reliable quality clothes with fast efficient delivery.
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Review by confirmed purchaser

No quibbles with the no quibble deal

Good turnaround, nice quality product. Will use again. Easy recommendation.
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Review by confirmed purchaser

a very good start with a little ops near the end.

I ordered a jacket which arrived two days later fantastic great jacket, i had to send the jacket back as i got the size wrong no problems good return and send policy.
Due to the fact we had two bank holidays I knew it would take a little longer to get there
I waited until the 24/04/14 to ring customer service to find out the situation about the jacket the lady informed me that my size was not in stock and would not get to you before the 05/05/14 that's ok by me.
my only little quip is that you could have sent me a email informing me of dates.
brooktaverner.co.uk

Reply from brooktaverner.co.uk

Thank you for your review Mr Hutchinson.

With regard to stock that is on a delay the customer is always informed at the point of order. However, in your case with it being a replacement, once we had re put the order through we then would try and locate the stock from one of our retail shops. If this cannot be done within a week we would update you by email. This is done for every customer.

I appreciate you were not aware as the week had not passed and I apologise for this.

Kind regards
Julie Pearson/Customer Relations Manager
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Review by confirmed purchaser

From placing the order to delivery was seamless and the jacket is very very good.

The Cavaliaer Boating Jacket looks as good on as it doea in the brochure, what more can you ask for. I have even ordered another jacket, I was so impressed with the delivery service and the quality and price of the merchandise.
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Review by confirmed purchaser

Just lovely

Just starting wearing one of my Brook Taverner business shirts. Really comfortable cut and well-constructed collar. The sleeve-length and collar size are good too- usually I end up with sleeves that are too long and a collar that's too tight or the other way around! I really like the patterns as well. Will gladly purchase again. Many thanks.
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Review by confirmed purchaser

TipTop Service

I would recommend this company to anyone
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Review by confirmed purchaser

Everything went perfectly from start to finish

I had not contacted this Company before, but I recommend Brook Taverner to you because of the excellent service, high quality of product. and a price I am happy with and I certainly plan to use them again. Also, I was able to speak to an adviser who spoke in good clear English ... quite an advantage these days!
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Review by confirmed purchaser

Boating Blazer Beauty

Speedy delivery,good quality and excellent price.

Brook Taverner

About Us

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Because the firm specialises in only manufacturing men’s suits, coats and over coats, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Visit Brook Taverner

Contact information

Call us on: 01535 251902
We live here: Ingrow
BD21 5BU Keighley
United Kingdom

Category

Brook Taverner is ranked 176 out of 745 in the category Clothes & Fashion

Brook Taverner is ranked 29 out of 98 in the category

Brook Taverner is ranked 22 out of 109 in the category Shoes

Our Promise

* No Quibble Guarantee

If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

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