Reply from BullGuard Internet Security
[REPLY]
- Reviews (76)
- Chakrapani Vemu
- Pedapadu, GB
- 1 Review
Completely Unsatisfied.
I first installed Bullguard spam filter on my pc.When I uninstalled it the web pages in chrome and firefox are not loading.
- marco
- 2 Reviews
exon tech
anti virus can be very irritating. Bullguard however is a pleasure, seeing the bulldog always makes me smile - he's a good boy, quite and cute unless you are an unwelcome visitor.
-
- Darren James Stenhouse
- Aylesbury, GB
- 7 Reviews
First Class all the way.
Have been using their products for years and they REALLY work.
I should get a lifetimes free subscription as I recommend this software to all my customers and most of them have taken my good advice. (God loves a chancer) :)
-
- Agnyz Kcus
- 1 Review
worth every cent
been using BullGuard since 2010 and love the peace of mind it gives in internet surfing never had a issue since I installed it running smothley on windows 7 pro and windows 7 ultimate 64 bit
Reply from BullGuard
We can be contacted by e-mail and Live Chat 24/7 for any security and BullGuard related issues. Do not hesitate to contact us for any information or advice!
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
-
- Fabian Alvarado
- Guácimo, GB
- 1 Review
-
- George Brellas
- Lárissa, GB
- 1 Review
You guys rule!
So,the antivirus is trustfull,the staff are great and there's nothing bad with you guys! You should make a free version of the antivirus though...
- Vaughan
- 2 Reviews
Top notch internet security package.
Having used Bullguard for a number of years I would recommend to anyone looking to change or buy internet security. It's easy to use, very reliable and the online support is second to non.Try it you will not be disappointed.
Reply from BullGuard
We are honored to see that you are enjoying your BullGuard and that you are recommending it.
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
-
- Av Yadav
- Delhi, GB
- 1 Review
fabulous ..........
my pc is as safe as it was with norton .............. really guys its fabulous .....
I've installed Bullguard on an infected computer, previously had Norton and the machine was crawling... Bullguard found 19 infections of which it cleaned 17 and their Support team helped with cleaning out the remaining 2
-
- Kevin Aktiff
- Xalapa, GB
- 2 Reviews
For me is regular but compared whit another security products its great
I am a security wilder i have various products in the last years always a paid suscription, i dont mencioned it but i tell the problems one of they skip files from program files folder who dont skip before an upgrade, the second stops and freezezz in a memory scan in full system scan, the third detects his own update files like viruses and ignore it. Bullguard gives me calm i feel very calm, if present any problem i can not solve the tech support help me and never fail me incluse if i am a trial user. Now i buy a suscription for three years and feel me so happy. Mi reazons for use bullguard are:
1 Good rate of protection
2 Good rate of removal
3 Antipishing and advices of malicious webs in a graphical form
4 Vulnerability scan
5 Behavioral Shield
6 Support tech
The facts because my opinion is not very satisfactory are:
1. No option to invulnerability browser
2. No safe banking
3. No Resque disk or boot scan previously system load
4 No list of compatibility whit third party applications
5 Sharable back up i think if i have a licence for three computer the back up space must be reparted because one of the users can delete the files of the other.
I want to tell you i install bullguard in a supuest clean computer but in cuestion of days i lost internet conection. The thecnicals made all the posible things for repair it but they can not. The first time i install all my apps and programs and affter i install bullguard, now i first install bullguard and latter all the programs and all works fine, i dont have infections, i dont feel my computer slow down, and i feel so secure.
I read another opinions Quad core computer slow? my computer are a laptop whit a AMD procesor very bad and bullguard works very fast the full system scans only delays one hour and the start up only delays 70 secons my computer have 400 video ram 1.5 ram ddr3 and 1.3 procesor dual core downclocked for works at 1.1.Second install bullguard in clean computers and infected? i dont think so, i dont belive this computers are clean the mine whit bullguard installed affter reinstall the sistem dont infected.
I think bullguard is a integral security suite and very much value, gives peace and tranquility.
I need to say the tech support are very qualiffed but not are perfect, i dont need a thelephone number for contact they, chat is only i need and i dont speak english but they have me patience and always answer my questions have a good nigth.
Reply from BullGuard
We will make sure to cover all those areas in future updates. BullGuard is ever trying to offer the best protection, while being as user-friendly as possible.
Thank you for choosing BullGuard!
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
-
- Ronald Bennett
- 4 Reviews
Very good software 5 star product
As someone who repairs and services laptops i always inform my customers to use Bullguard as it will not cause any conflict with any software they have on there computers or windows software i always as part of there yearly service install bullguard as it is safe, and keep there computer virus free and protects there banking and card details safe i also use bullguard at home on my families computers and have done so for the last few years I recommend bullguard to anyone thinking about buying security for there computer.
-
- Ezzaldin Alkooheji
- 1 Review
-
- Scott Laurenson
- Kaitaia, GB
- 1 Review
Selling Bullguard for many years, Happy Customers
I run a Computer Electronics store and have sold Bullguard since 2007, In that time we have had really overwelming good feedback from our clients, We have recently stopped selling all other brands and have focused only on Bullguard as it is our customer preferred product. It is simple to use, Effective and Fast, Version 12 is alot better then all the previous versions. Excellent Product. Very happy to recommend.
Reply from BullGuard
We are glad to see both you and your customers are happy with BullGuard.
We greatly appreciate the feedback we receive, both positive and negative, as this is what helps us create a better product.
Thank you for choosing BullGuard!
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
-
- Miguel Focil Gil
- Villahermosa, GB
- 1 Review
LA MEJOR OPCIÓN
OFRECE TODO LO QUE OTROS ANTIVIRUS OFRECEN, PERO LA DIFERENCIA CON LOS OTROS ES QUE NO CONSUME MUCHOS RECURSOS, NO SE VUELVE LENTA LA COMPUTADORA, APARTE DETECTA LOS VIRUS AL INSTANTE
-
- Mohammad Aslam Ali
- Dhaka, GB
- 1 Review
Robust & tight security
First time using bullguard...impressive & trusted security provider. just recommend for all home users.
Thanks.
- Alin
- Berlin, DE
- 1 Review
very good software, very good support
I've installed Bullguard on an infected computer, previously had Norton and the machine was crawling...
Bullguard found 19 infections of which it cleaned 17 and their Support team helped with cleaning out the remaining 2
- Col
- Kingston Upon Hull, GB
- 3 Reviews
This Growls when others purrrrr
After trying some of the so called 'top named' antivirus protection. I stumbled upon BullGuard. Literally Instantly, as soon as I loaded it into my computer it found all sorts that these fancy dan wannabee's didn't. I have used it for the last 8 years and I can honestly say it does the business every time. I recommended BG to our office staff after taking work home on a memory stick that BG immediately flagged up for being full of virus's. They bought the software and were amazed at the amount of malware that was present. Fantastic bit of kit that is sooo easy to install and use. With online assistance available to boot.
-
- Marco Costa
- Howden, GB
- 1 Review
Great Software - No single licence - Expensive
I have been using Bullguard Internet Security for a few years now and really cannot fault the product. It is non-intrusive, good bitdefender engine, nice and easy to use interface, quiet, nice gaming mode and of course effective, overall a good package that I have been pleased with for the past years.
This year however when I was due to renew my subscription I was confronted with a gobsmacking price of £49.95 for the latest Internet Security pack when I have been paying little less than £23 the past years. When I contacted the support I was then told that this price difference was due to the fact that they no longer provide a one licence subscription but now only provide a three licence instead, and when I explained that I only have one PC and only need a one PC licence subscription their advice was to fork out the £50 and give the other two licences to friends or family! Yes because these are excellent times to start splashing money about!
So In short unless I have three PCs or im Mr Generosity to give licences away Bullguard no longer wants my custom and is forcing me to shop around for other providers that offer a one PC licence on their Internet Security Package ( not just antivirus ).
Hell I might even save myself a few quid and use Avast or MSE which I have been told to be excellent for freeware.
So it has been nice thanks but no thanks.
- maria cecilia
- medellin, CO
- 1 Review
maria cecilia cadavid
es una muy buena opcion, lo baje a mi cpu y comenzo a trabajar nuevamente como nuevo y dio permiso windows explore de usarlo, es seguro, confiable y wuanderfullllllllllllllllll
- Steve
- 1 Review
really need to sort out its pricing policy 2
just to update...
Received my version 12 bullguard for £18.96 (from a company named after a river) and have now installed it. At first glance it's a great improvement on my previous version 8.7 .
Once again I cannot fault the software it does just what I want it to (protect my pc) without getting in the way or slowing things down.
As I left it until the same day the previous licence expired to install the new software, I got yet another offer from bullguard of 35% off. that's following the previous e-mail offers of 5,10 and 25% off. Their pricing policy is terrible, but luckily their software is'nt .
Reply from BullGuard
Please allow me to note that BullGuard's own Antivirus engine is made by BitDefender.
We do understand that our users may feel cheated by the offers that some of our resellers have, especially since we can not match these offers.
However, regardless of where you purchase your subscription from, you will always receive the same service and support from us. This is why we always encourage our users to find the best possible offer for their needs and make their purchase there.
We do value your feedback and we have sent your message to our management, for consideration.
Best regards,
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
- kim dohn
- rønnede, DK
- 1 Review
- Alistair
- Warrington, GB
- 1 Review
Absolutley amazing
We have been using for many years,
it is perfect!
Nothing I would change, it runs quickly, and effectivley,
Also for those of you with a phone, get bullguard mobile security, I used to use lookout, it is terrible
I think it is the best one around, keep up the good work!
- Pratik
- Kolkata, IN
- 1 Review
Great Internet Security.
It Detected my all viruses and its Customer Care is simply awesome.
I tried all top anti-viruses like Kaspersky,Bitdefender,Etc,But I found something different in Bullguard Internet Security.
So I rate it a Five Star Internet Security a must have Antivirus for every new pc buyers.
Thank You BullGuard to give us a great internet security.
- K. Christensen
- ringsted, DK
- 7 Reviews
Quali product but price setting STINKS
No problem with the product- works and plays as ment to...
But price setting at bullguard ??? Special offer from bullguard when updating 10% from 75+ Euro(550 Dkr) price on the internet with no other search frase the "bullguard- price" 25 Euro.(190 Dkr) . THANKS for the "sweet" old customer offer... STU... !!Go bark some where else - NOT in my INmail !!
Reply from BullGuard
At BullGuard, we sell our products directly to customers through our online shop. We also partner up with online and offline (retail) shops, who receive BullGuard products to sell on to their customers. We have a recommended price which reflects the value of the product, and this is the price we sell it for through our web shop.
We cannot control what price our partners resell our products at, we can only recommend a price. We also cannot offer our products at a lower price than they are worth, which is the price we recommend to our partners. If our partners are in a position to sell our products at a discounted rate and make their money on other items on their shelves, that is beyond our control.
If we were to match the lowest price at any given time we would have to change the pricing continuously, probably leaving some customers feeling cheated because the price they bought at yesterday had suddenly been lowered. In addition, it would complicate matters for our partners. We would also not be able to cover our production costs and would end up going out of business.
Best regards,
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
- Jason
- Shepton Mallet, GB
- 1 Review
Slugs Computer
This is not an easy review to make as I have used Bullguard for many years and have recommended it to family members. However, I've just rebuilt my PC because it was running so slowly (a Quad Core Windows 7 64 bit machine). Having rebuilt it, the performance was back. That is, until I put Bullguard back on! Bullguard completely stopped Windows Live Mail from exporting Contact csv files. It reduced the viewing of Mail in Windows Live Mail and Thunderbird to an absolute crawl. Copying files (virus free) times were crippled from 3 mins without to 17 mins with.
I have uninstalled Bullguard despite having some 200+ days left on my licence and am now trialling other suites. Without Bullguard I have my PC's speed back.
It is a shame as Bullguard was always superb at blocking viruses. It has saved my bacon quite a few times over the years but, the speed drag that it imposes now means that the 5 star rating I used to give it must crash to just 1.
ps: I was using Version 10 but upgrading to Version 12 made no difference.
Reply from BullGuard
Since you have been with us for years, I am sure you know that the Support Team is there 24/7 for any difficulties our users may encounter.
Since you should not be having any difficulties, I am positive that we would have been able to identify the problem and solve it.
Should you ever reconsider and want to re-install your BullGuard, contact us by Live Chat, at your convenience.
Best regards,
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
- wiegner christian
- 67307Göllheim, DE
- 13 Reviews
Christi.. Wieg...
Also meine Mädels und Jungs ich kann leider!!! nichts negatives über euren BullGuard sagen,bin sehr überrascht wie Selbständig er arbeiten kann,habe noch ein paar Tage zum Testen,bevor die Tage ablaufen, werde ich ihn kaufen den BullGuard,mit der Hoffnung dass er mich nicht enttäuscht.
eine kleinigkeit enttäuscht bin ich schon,man kann zwar umschalten auf Deutsch, auf der BullGuard Internet Security Seite ( Maske ) ändert sich nichts alles was Englisch geschrieben war bleibt auch Englisch,es kann nicht jeder Englisch so wie ich auch.
Also bei Google auf ihrer Maske steht auch übersetzen, dann wird auch übersetzt.
So nun wünsch ich euch allen Miteinander am 14.02.2012 einen schönen Valentinstag.
Jungs denkt daran die Mädels möchten an diesem Tag Blumen in Red
Mfg.Christian Wiegner
- Eric J Sant
- 1 Review
Fantastic easy to set up and hassle free
I am well impressed with Bull guard, I am happy to know that a reliable and trusty service is protecting my computer's.
regards
Eric J Sant
- declan
- 1 Review
useless
installed bullguard onto a clean laptop and within one week it was so riddled with virsuses that nothing could be accessed and the whole laptop had to be wiped clean and start from scratch again what a waste of money cost me a fortune between buying bullguard wiping laptop then buying a proper internet security
-
- Morten Clausen
- 6 Reviews
- Bellemans Lutgart
- Brussels, BE
- 1 Review
Waiting for a solution!
Since december 14th 2011 I am awaiting for a answer for my problem : My computer doesn't works properly. Bullguard message: the scanmotor doens't start.... I payed for a Bullguard protection for 3 years and 3 computers till 2013. But the Bullguard system on my computer doesn't works properly! Several persons from support helped me quite well (a lot of hours in remote control) but they also promised me an answer from your developpement team. I'am still waiting!!! Since a month!!! TICKET #WML-31326-704 TICKET #AJL-36778-805 TICKET #JCW-31633-098 TICKET #AJL-36778-805 TICKET #AJL-04199-402:
Reply from BullGuard
Let me start by offering our sincerest apologies for the delay in resolving your case. The issue is in the attention of our developers and they are trying to find a solution to the issue you are confronted with.
Please allow me to assure you that the delay is only caused by the difficulty level of your case and not because we are ignoring it.
You will receive an e-mail message with a solution, as soon as possible.
Best regards,
Andreea-Luciana Ostache
Senior Support Technician
support@bullguard.com
http://www.bullguard.com
- André Jacobs
- 1 Review
Hallo
Gebruik Bullquard al twee jaar. Uitstekende scanner. Goede helpdeskservice.Nog nooit problemen met computer gehad.
Graag aanbevolen deze volledige computer beveiliging.
Met vriendelijke groeten,
A. jacobs
- Konstadinidis
- Dachau, DE
- 1 Review
Fast berfekt!
Hallo!
alles sehr schön.
Problem: Ich habe einen drei Jahres Vertrag( bis 2013), da indressiert es mich herzlich wenig Ihr drei Monat-Verlägerung-Werbung.
Bitte ausschalten! Danke.
Mit der Hoffnung daß Sie das lesen,
Konstadinidis Epthimios
- Wendy Grey
- Newcastle upon Tyne, GB
- 1 Review
Wouldn't use anything else
Have used Bull Guard for the past three years (previously used Norton) and just wouldn't use anything else. Excellent product, well pleased - well done Bull Guard and thanks for the help when I've contacted the help team - most proficient.
- Allan knudsen
- horsens, DK
- 5 Reviews
-
- Roger Breyer
- Osnabrück, DE
- 1 Review
sehr gut im PC aufgehoben (Bullguard)
Ich bin ein Freund von Bullguard und bin sehr gut damit zufrieden.
Hat bis jetzt immer bei fremden Eindringen mich gewarnt,toll!!
Weiter so!!
Mit freundlichen Grüssen aus Osnabrück
Roger Breyer
- JUST LAPTOPS
- Auckland, NZ
- 1 Review
The BEST Internet Security EVER! Recommended by JUSTLAPTOPS
We are one of New Zealand's largest laptop specialists. We always recommend our clients to go for BullGuard. and, we use BullGuard for every single computer in our company as well. BullGuard Internet Security is so good, and, the amazing thing is, BullGuard Internet Security would never slow down your computer like many other software does. Well done BullGuard!!
-
- borlee
- 1 Review
grand bravo
4 ans que j'utilise Bullgard il m'ont aidé quand j'ai eu des ennuis de virus et leur profestionnalisme est à la hauteur de leur tarif et je ne manque pas de le proposer à mes amis
- kelvin
- brighton, GB
- 1 Review
Poor Customer service
Still awaiting a reply as to why the Bullguard system I have bought does not appear to work! No one in Bullgurard seems interested im their customers' concerns - well mine anyway!
Reply from BullGuard
I am sorry to hear that you are having difficulties setting up your BullGuard. Our Support Team can be contacted by e-mail and by Live Chat here: http://bullguard.com/support/live-support.aspx
Both are available 24/7, but our response time may differ by the type of support you need. Technical issues are resolved within one hour, while payment/account issues have a 24 hour response time.
Since you did not leave your BullGuard username(e-mail address), I can not assist you directly, but please send a reminder e-mail to us and I assure you that you will be replied to promptly.
Best regards,
Andreea-Luciana Ostache
Senior Support Technician
www.bullguard.com
support@bullguard.com
- David Caplan
- Canterbury, GB
- 1 Review
- david
- eastbourne, GB
- 1 Review
first class brilliant
bullguard are the best , as a novice they have kept my mind from worrind about attackes etc , first class no one does better , very good service and advice
- Cristian
- CPH, DK
- 1 Review
excellent product
Easy to use interface. Very effective in detecting and cleaning malware.Updates quickly. And if you have a problem their Support rocks.
BullGuard
Skilled and friendly assistance
Got a problem? Look no further! We take our responsibility to assist you seriously, and dedicate a lot of resources to giving you state-of-the-art online support.
24/7 Free Support
The BullGuard Support Team is ready to answer any and all of your internet security questions 24/7 by Live Chat or email.
30 Day Money-Back Guarantee
If you're not happy with our product, we will refund your money within 30 days of purchase. No questions asked.
Free Remote Assistance
The remote assistance is a feature designed to help you solve complex issues such as malware removal or BullGuard application issues by allowing Support operators to work directly on your computer. It is an invaluable tool that allows us to solve issues or perform complicated tasks efficiently and in a timely fashion.
About BullGuard Internet Security
BullGuard Internet Security is a complete internet security solution – it protects you and your computer from all online threats: identity theft, credit card fraud, hackers, viruses, spyware and many more.
Visit BullGuard Internet Security
Category
BullGuard Internet Security is ranked 15 out of 54 in the category Categories Computer Software
