BullionVault reviews

BullionVault reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

The best way to invest in gold, I have been a member since 2008 and have no problem in recommending it.

The ideal way to invest in gold and silver. Easy to use, very easy to buy and sell, easy to add funds easy to withdraw them, what more can you ask. There is a small dealing charge and small differences in the buying and selling price. If buying or selling I always use the wizard first, then see what is offered in the market place, you can often get better prices for buying or selling by taking a few smaller quantities rather than one deal. It is all easy to understand. I cannot recommend it highly enough.
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Careful, you might lose everything

We set up a BV account years ago, and put a significant amount of company money into it and bought a fair amount of gold.

Some time later, with very little notice, our bank closed the account that was linked to BV and through various reasons, we had trouble renewing the free zone license for our company. Because the process of closing the company started, we cannot open a new bank account. But the free zone won't close the company until we provide proof that accounts such as BullionVault have been closed.

So we are basically in a catch 22, when we have our company's funds tied up in a BV account we cannot close (to get the funds paid out to the directors) or access (because we cannot get an account in company name). BV is basically saying tough.

We have essential lost everything in our account, in that we might never get access to it. And it was quite a lot unfortunately.

BV simply says 'tough' (and it took a week plus to get that). As far as I can gather, they have offshored their support to the subcontinent too, which does not make for great support.

Beware. Physical gold is safer because with BV, you are entirely in their hands to decide if they let you have your gold or money.
BullionVault

Reply from BullionVault

BullionVault will only ever return funds or bullion to their rightful legal owner, whether that be a company or private individual. To protect our clients, ownership can only be transferred to a different person or entity upon the instruction of a court order or other competent authority. To resolve your situation, please contact our customer service team during their office hours in London.
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Review by confirmed purchaser

Bully for you

I was very pleased with my dealings with Bullion Vaults. Dealt with my request in an efficient and expedient manner and I am sure they will do the same for you.
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Review by confirmed purchaser

Bullion Vault Tries Harder!!!

I had a problem selling some Silver Yesterday!! And instead of only selling my Silver I then Immediately bought the same amount!! I blamed the Bullion Vault trading Platform for this event and wrote a Very Harsh Review indeed!! An extremely helpful member of Bullion Vaults staff has called me twice Today to sort out my problem. I think that with hindsight I was not as careful as One should be when Buying/Selling anything Online!!
The Bullion vault system ALWAYS reverts to Buy after any attempted transaction. I should have picked up on this, (Senility comes to us all!!)
The bottom line is my dealing charges were refunded and a very helpful Guy called Nittin called me in Thailand twice to make sure everything had been sorted to my satisfaction.
I apologize humbly for my unfair review and am delighted to give Bullion Vault a Sincere Thumbs up!!!
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Review by confirmed purchaser

Very satisfactory.

Early days, but very simple and straightforward so far, with help on hand to solve queries.
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Review by confirmed purchaser

Very good trading system and easy to setup account

I found the process of setting up an account with BullionVault very smooth, all formalities completed in a couple of days, including verification of identity documents etc
Transfer of money from UK bank account almost instant with fast payments, with email alert when money was received. The actual trading system is very easy to use even for private investors with little previous experience of trading.
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Review by confirmed purchaser

Pretty good, but I was surprised it wasn't possibly to trade straight away

BullionVault seem to be one of the better services for purchasing and holding gold, particularly for UK based customers.

I was somewhat surprised that there can be a 2 day+ gap between sending them funds and being able to trade, as they only seem to accept funds by bank transfer and only seem to process incoming bank transfers during the working day. (Perhaps this was actually a good thing as it prevented me trading when the market was closed?)
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Review by confirmed purchaser

Always great

I rely on BV. I know I can.
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Review by confirmed purchaser

Overall, I am pleased with Bullion Vault

But I wish:
1) Their statements would also list how many ounces and the price per ounce paid for a purchase.
2) That a customer could wire money to more than one bank after a sale. (Gold Money allows five banks per account.)
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Review by confirmed purchaser

Such a great way to gain exposure to gold trading

You can credit your account in seconds and trade seconds later.

Start with a small buy and immediatly set a limit sell, then sit back and watch the live order board do the work for you.

There are charges and spreads when buying and selling (no company can exsist without income) but you will learn how to take these into account when you trade a small amount.

I would wish anyone good luck and an enjoyable experience on Bullion Vault
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Review by confirmed purchaser

The safest way to invest in gold

I found the site a number of years ago when I was looking to invest in gold bullion. Amongst all the similar sites Bullion Vault stood out, as it offered me all the advice I needed and made gold investment a reality for me. Because even a modest amount of money can be used to start to invest, I felt confident in going forward. I now have a direct debit setup by me on their auto invest program for a modest amount each week, helping me build up a decent investment, without having to buy a huge lump sum of gold at once. All safely stored as good delivery quality bullion. Thank you
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Review by confirmed purchaser

Customer since July 2009

The service which I receive from BV is excellent. Security is good but far from imposing. Buying and selling are very straight forward and account information is comprehensive. I have not come accross any other dealer who offers better service at the quality level offered by BV
They can be used with confidence.
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Review by confirmed purchaser

Excellent safe way to purchase and own gold & silver.

Used Bullion Vault for years. Safe, easy, and the best way to trade bullion. Security is top notch and I feel very comfortable with my account.
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Review by confirmed purchaser

straightforward, intelligently done and userfriendly website, excellent service, practical

straightforward, intelligently done and userfriendly website, excellent service, practical, I highly recommend it!
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Excellent

I had never traded online before and the website and staff on the phone were brilliant.
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Review by confirmed purchaser

Excellent support by the staff at live chat

Very good customer help service-
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I was impressed by the ease of transaction on my first order.

I have only bought so far, and am hoping that sales are just as easy. I guess we have no guarantees in the future of the worthiness of the paper rights we have over our PMs, especially if governments decide to confiscate them again one day, but here goes in the meantime!
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Review by confirmed purchaser

easy to do purchase

I hope I continue to be impressed
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Review by confirmed purchaser

Greate site

Greate site, I would like to see option of funding with visa card
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Review by confirmed purchaser

you do the work for me

This is a good site open to rich and poor alike to make money -it's TRUE capitalism

BullionVault Details

About BullionVault

BullionVault is the physical gold and silver market for private investors online. It enables people to buy and sell professional-grade bullion at the very best prices online.

Each user's property is stored at unbeaten low cost in secure, specialist vaults in London, New York, Toronto, Singapore and Zurich. BullionVault's unique Daily Audit then proves the full allocation of client property – safe and sound, inside the vault – every day.

Launched in April 2005, BullionVault is a full member of professional trade body the London Bullion Market Association (LBMA). Winner of a 2009 award for innovating in private access to the bullion market, BullionVault this April received a second Queen's Award for Enterprise, this time for International Trade after growing overseas sales by 140% in 4 years. The gold industry's key market-development organization, the World Gold Council, is an investor in BullionVault, acquiring 11% of the business in June 2010.

BullionVault entered the Virgin-Sunday Times Fast Track 100 league of fast-growing private UK businesses at No.21 in 2010 and the Top Track 250 of mid-sized private businesses with the largest turnovers at No.11 in October 2012.

More than 49,000 people have now used BullionVault to buy, store and trade physical gold and silver. Between them, they own $1.5 billion worth of gold bullion (£935m, €1.1bn, ¥142bn) – more than is held by most of the world's central banks – plus a further $314m (£203m, €238m, ¥31bn) in physical silver.

Visit BullionVault

Contact information

Call us on: +44(0)208 6000 130
We live here: Landmark House, 12th Floor, Blacks Road
W6 9DP London
United Kingdom

Category

BullionVault is ranked 2 out of 7 in the category

BullionVault is ranked 69 out of 260 in the category Money

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