I love bureaudirect! I bought my first quo vadis diary three years ago and along with my lamy fountain pens I actually find keeping myself organised a complete pleasure!! The notes I take at meetings are in demand and people actually take photos of them! My desk is adorned with my pencil case and I will have to start charging commission for those I have introduced to your site. I love ordering and waiting for deliveries that are always prompt. bureau direct and the products I buy from them is my antidote to apple and amazon.
I am in Australia and ordered a cap for my Lamy pen to replace a lost one. Bureaudirect was the only sight I could find on the net that listed the item and a price so I ordered it. My expectation was that it would take several weeks to source and then post to Australia. The cap arrived within two weeks which was a pleasant surprise. Highly recommend Bureaudirect.
I had lost my favourite pen and was feeling bereft. I found your site when I checked out Lamy pens. The man I spoke to couldn't have been more kind, even though it was quite late on a Saturday. He was professional, knowledgeable and posted the pen as promised just about immediately I should think. And it arrived on Monday. I am still delighted, even though I have lots of other pens - a bit of an obsession/passion - they are not the same. Thank-you, thank-you.
You should definitely take a look at Bureau Direct...they stock the sort of notebooks that i'm always on the search for. Nothing too cutsey, just really really good paper, that makes me want to write on it. Also Stationery Wednesday is one of the best promotional emails I get.
I ordered and paid for a quantity of items that weren't 100% in stock. I received an email the same day with alternative suggestions and received the refund for the out of stock items the next day. Goods turned up perfectly packaged a couple of days before I expected them. All in all a very good experience. Will work with them again.
My first purchase was a totally positive experience. Order placed, acknowledged, stock query dealt with promptly. All friendly, and ultimately, the delivery arrived when it was due. Can't expect more than that!
I could easily spend, spend, spend with Bureau Direct. Their range of pens and notebooks is unbeatable, and they are staffed by real, caring human beings!!
Very nice, cooperative and friendly people run Bureau Direct, who make you feel special and important. Theirs is one of the best customer services I have experienced in quite a while now, and I love how they are ready to go the extra mile to make their customers happy. Also, their newsletters are fun to read primarily because they are simple and sweet.
It is a bit tiresome having to write full reviews when a one sentence can suffice. Can you please amend your software to make this a choice rather than an imposition. I deters people giving feedback
I find Bureaudirect excellent for ordering my Quo Vadis diary, difficult to find in high street shops. Other goods are quite expensive and not so difficult to find elsewhere. Service is helpful and delivery is fast.
Selection of products is always good on quality, range and price. Good communication if there are going to be delays, and quick delivery. Good, consistent service.
I love the weekly emails I get from Bureau Direct. It's weird saying that, because I usually hate email. But their emails are full of great products and ideas from genuine stationery fans. I've got my three favourite pens from Bureau Direct. I got some good advice from Dominic on Twitter, and found pens that fitted my small hands really well. They post everything really quickly, even the Saver delivery is quick as they obviously dispatch the items right away.
From website to delivery the service was faultless....love the diary
Can't fault Bueau Direct when it comes buying notebooks & stationery. Easy site to navigate & if you have query just give them a bell! They are extremely helpful on the phone. They sell high quality goods well wrapped for transit and prompt delivery.
Good stationary makes me happy. Bureaudirect has a lot of very good stationary. I keep finding more and more that I want. All the items I have ordered so far are of excellent quality and working perfectly.
What more can I say? They're even better value if you subscribe to their newsletter and use the 10% discount code they send out at the start of each month!
I found Bureaudirect excellent to deal with. For a start, they had what I wanted and they also made me feel like a valued customer.
I LOVE Bureaudirect and use them at every possible opportunity! I am a stationery junkie and they feed my habit beautifully!
Excellent products and good service and delivery which could be faster.
this is the second time I have dealt with bureaudirect and it will not be the last. first time I had couple of monteverde refills for my lamy that were not up to scratch so emailed kate and within a couple of day's I had replacements. no fuss, no bother, no hassle. if only everything in life was like this.........
I have now used Bureaudirect for several years. I have ordered fountain pens, ink as well as diaries from the Leuchtturm range. The website is easy to navigate and all products I have ever ordered arrived very quickly, and usually free of any postage charges. On one occasion, I phoned Bureaudirect for information about a nib for a fountain pen, and spoke to a knowledgable person who gave clear advice.
To reply as a company, please log in to your business account.
We are real people offering the kind of service that we ourselves would want to receive. We don't over-complicate it - being friendly, helpful, knowledgable and understanding doesn't need to be hard to achieve. We don't normally make a big noise about how we work, but then again we did win a very nice award for our outstanding customer service which we should mention! Find out more here: http://www.bureaudirect.co.uk/ecmod-winner/i121