I needed a replacement shower pump. Went on your site, identified, from the fullsome information, and good price, the exact pump required. Placed the order, and it arrived well within the promised time scale. I fitted the pump and it worked.
What more can be asked for?
I ordered a makita triple pack consisting of a 10.8v twin set and additional jig saw but when I received the delivery, although the invoice was correct I was delivered a recip saw as the third item. After a phone conversation in which I was assured I would be contacted the very same day it took another phone call from myself 24hrs later to try and rectify the problem. In this phone call I also changed the re-delivery address but this seemed to get ignored and the original address was used and as I had also had to pay for the delivery I asked for this to be refunded which was agreed to but again this seemed to be a porky!!
This was not a life threatening problem but I'd think twice about using this site again
I ordered the Stanley knifes and thought what a bargain. Then the fun begun. I chased the delivery after a week the customer services said they would get back to me. You guessed it no they did not get back to me. So the next day I chased it again and asked why it took so long to dispatch goods. No reason was given. By now 8 days I was desperate for the goods. They told me they could not send out replacements because I had to wait for 14 days until they could raise a dispute with Royal Mail. The goods came the next day. Will I use them again. NOPE.
very promp service.
We have been buying fittings for a bathroom refurb and needed a new shower mixer. After much research on the web, found the model and then found the best price was from Buyaparcel. Never come accross them before but placed the order and the unit arrived 2 days later double boxed in perfect condition. Highly recommended for competitive pricing (inc delivery) and good service - a very satisfactory combination.
I would recommend this site to anyone as it was recommended by a bona fide qualified tradesman. The prices are realy competitive and it has saved me a lot of money. I have the added protection of the fact that the tradesman concerned is going to carry out the fitting.
Our Brabantia ironing board was delivered speedily and we were delighted,with this quick response to our order. However, once unwrapped it was clear that not all was well. The board had a damged foot and was wobbly ( we would guess manufacturing fault as the board was securely packaged). The company pledged a new board which arrived as speedily as the first and is 100% perfect. Well done buyaparcel and thank you.
Bought this from an Internet site new to me as they came up with the best price across all my usual sources. Was kept in touch as the order progressed and it was delivered very quickly with minimal fuss. Will definitely trade again. Thanks
First of all they sent me the wrong item. I phoned to tell them and they said they'd send the correct item once they'd got the wrong one back. They collected the wrong item and I waited. They didn't send the correct item until I called a week later to ask where it was. Poor attention to detail all round from their staff.
It took days for them to tell me my order is cancelled because they don't have the item in stock. It still shows as available on the internet. I would not waste my time with this company again.
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