I purchased a belkin router and selected it specifically on a product number. Fast delivery...except wrong product...belkin cable...different product number but same price. Got in contact with customer service for returns number...a bit difficult to get there direct number...and the girl said 'yes, sometimes this happens...dont know why it is but heard this before. Sent goods back asking for full refund and the cost of sending heavy cable back (£20). They refunded good but not charges or postage for cable. I compained again and eventually they funded most of charges but not postage. I compained again. No answer. I will now ask visa to cancel original payment
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