They sent me a broken s3. When I called up I was told there was no exchange service provided by courier so I had to pay for special delivery then wait till they had received the phone before they would send out another if they would replace it at all. Then I would have to wait a month to get the cost of delivery back.
I think this is completely unacceptable but as I need my phone for work I cannot send it back. So I have paid £100 deposit for the contract then paying a grand total of around £700 for the contract for the next two years and all for a phone thats worth no more than £100 with a cracked screen!
If some arrangement cannot be made very soon I shall be contacting my solicitor and taking legal action.
I will not be recommending this company to anyone unless a suitable arrangement is made
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