Buywise Domestics reviews

5

21 May 2012

Very quick, straight forward service!

I was a bit unsure about buying a washing machine online. As soon as i ordered it I was so glad that I had, the service I received from Buywise Domestics was very quick, straight forward and I was kept informed every step of the way.The last two washing machines I have had have been Zanussi's.They have been excellent which is why I wanted another one. I looked everywhere and this was by far the best deal online!

I will be highly recommending Buywise Domestics!!

5

27 March 2012

Truly Excellent Service

This sounds silly but I really can't understand why this comapny is only scoring 9.6 out of 10??
My experience spanning 10 years with Buywise has given me only first class service which I can recommend to all....I am now looking forward to delivery of my New fridge!!

Andy Swain

Jolyon New found this review useful

5

17 May 2012

Excellent all round

Very good service from the lady on the phone, understood what I wanted and called back with a competitive price. Phoned to arrange delivery and delivered on time. Delivery guys were very careful bringing the unit in to the house, quite tricky, and very friendly guys. Wouldn't hesitate to recomend buywise to anyone.

5

16 May 2012

Brilliant machine, brilliant company!

After reading all of the company reviews, buying from Buywise Domestics seemed like the right option for me, the fact that Bosch were giving £50 cashback made it even easier to decide to go with them. Its nice to see a company that keeps you in the loop with the latest offers and promotions!

The Bosch washing machine is brilliant. Everything is alterable - the temperature, the spin speed and the time. A perfect service all round from purchasing the appliance to the deliver of the goods.

I will be recommending Buywise Domestics to my friends and family!

Thanks

1

16 May 2012

Poor service - Avoid

I bought a Miele dryer from Buywise online because they offered the model I wanted at a very competitive price and seemed to have good reviews regarding their service.

I spoke to their agent by phone who told me that the machine would be delivered in the morning (by 1pm) and that it would be fitted for me . I took the morning off however the machine had not been delivered by the promised time. I phoned them up to find out what was happening and they told me that it was likely to be delivered late afternoon. I had to take the rest day of the afternoon off to wait for the machine to arrive, When it did eventually arrive the driver did not know that it was supposed to be installed . However to be fair to him after phoning up the office he agreed to install the dryer for me. He and the actual Miele dryer (which is very good by the way) were the only positives in this transaction.

I spoke to one of Buywise's senior managers to express my frustration regarding the delay in delivering the machine and the disruption this had caused . He stated that their process had broken down in this instance and they occasionally struggled with deliveries outside of the Oxfordshire area. However as a matter of goodwill he would credit me with the delivery charge. 5 weeks later I have yet to receive the credit, even though I have spoken and written to them on several occasions chasing up the credit.

I will not be buying from Buywise again.

5

21 April 2012

Superb Service!

Cannot fault Buywise!! Excellent communications, super fast delivery and fantastic prices!!

Well done - would definitely recommend!!!

5

19 April 2012

Very helpful. Excellent customer service.

Excellent service. Staff were extremely helpful. Thank you.

5

04 April 2012

Brilliant Service

Knowledge of Staff is fantastic. Very helpful in choosing products to buy. Items in stock, pricing good and delivered quickly and when advised. Forget Big National Stores, I will definately be buying from Buywsie Domestics again.

John White found this review useful

5

04 April 2012

The local 'big' appliance stores couldn't match Buywise!

My local 'big' appliance stores couldn't match Buywise for price and service. Buywise offer outstanding customer service and a very friendly shopping experience. Apart from the great staff, the choice and price of appliances is brilliant, with special deals and promotions on all the time.

Well done Buywise Domestics for offering great value for money.

5

24 March 2012

Superb service, choice and price.

Jo and the team at buywise were very helpful and knowledgable. We purchased 6 items in total. They were able to supply the appliances we were after and within budget. Would certainly use them again and definitely recommend them.

5

24 March 2012

5 STAR SERVICE & PRICE

This is the first time we have bought from Buywise. The advice given was excellent, followed by service as it should be and a very good price.
We will be using them again.

5

23 March 2012

Great Service

Great price and excellent service. I purchased all my appliances for a new kitchen and I saved a fortune.

I will be recommending Buywise to my friends and family.

5

22 March 2012

Helpful Staff

I purchased a Bosch oven from Buywise and was impressed by the knowledge of the staff in store. The guided me to the right product for me. I recommend Buywise to anyone.

5

21 March 2012

Simply the best!

Well what can I say. Tina Turner was singing about Buywise, when Jo (Top man) was still in short trousers! Now he's in charge and what a fantastic company to deal with Buywise is. Quality service from a long established company that competes on price too!!!

5

21 March 2012

5 star on so many levels

Myself and all my family have used buywise for many many years. Not one of us have had to wait more than 24 hours for our deliverys, weather it was electrical or furniture. Fabulous service, fabulous price and brilliant staff. Keep up the good work guys.

5

20 March 2012

5 star excellnt

Excellent company

5

20 March 2012

5 Star

This is a 5 star review for a company that satisfied me in price, product and quality. Thanks.

5

20 March 2012

Great Prices on high end Products with Excellent Customer Care

We purchased our first fridge from BuyWise in 2003 and used them ever since. They offer a great range of electrical appliances and what is best they also do installations!
We always recommend them and will continue to support them.

5

20 March 2012

Superb service

Buywise of Banbury offer a very professional, helpful and friendly service. I have recommended them to friends, who have all expressed their delight in the Company.
The prices are as competitive as you will find anywhere, and delivered with polite and very accommodating staff. They seem to have a huge range and most of it in stock, so getting something in a hurry is never an issue.

Well done and long may you continue to prosper

5

20 March 2012

marvellous service

I needed a washing machine as the old Bosch fell on its feet .With 4 kids we need something pretty urgent and Buywise sorted us out. Once we knew exactly what we needed,we had it delivered and connected up within the day. You can't beat that for service ! Excellent.

5

20 March 2012

excellent, friendly service

I have used Buywise for many years for white goods, bedroom furniture etc. The service is always excellent, I'm always welcomed like I'm an old friend! Prices very competitive, delivery quick. I have, and will continue to recommend Buywise to friends. Proud to support a great local business.

5

20 March 2012

Exceptional!

Had only a little money to spend on a replacement for an under the counter fridge, nipped in to Buywise, in the morning, with great advise, provided a fridge that I could afford, not only did they deliver and install, but took the old one away, their customer care and knowledge of products are second to none!
I highly recommend Buywise, to anyone who needs any type of electrical appliance!
Thank you Buywise

5

20 March 2012

1st class service

We run a kitchen supply and installation company in Daventry. We have used Buywise domestics as our main supplier for many years,The team at Buywise offer a professional service from point of order through to delivery. The sales team have extensive knowledge on all products and services offered and are extremely helpful and they are always on hand to offer their advise, equally so the delivery team offer a service that is second to none they are prompt,reliable and polite.

All in all a professional company with great value products.

Pete and Mandy

The Kitchen Boutique

5

20 March 2012

Excellent Service.

Excellent service, from the Buywise team.

Ordered a Tumble Drier at Lunch time over the phone and it was delivered that afternoon.

Would recommend using this company, to all may Family and Friends.

Great service, price and advise. Will be using the again.

5

19 March 2012

Very refreshing experience

My wife and I had been looking for a dishwasher for months but the more we looked the more confused we got. That was until we found Buywise in our local town. We went in expecting more of the hard sell but instead we got straight forward, honest advice, which was so refreshing. We went to consider our options ( and check the Internet for a better price ) but found that by the time we added in delivery costs etc we could not find any better. The service, delivery and installation was great too.

I am starting to think I need to do more of my shopping locally, it is so refreshing to talk to real people that clearly know their products and care about their customers.

5

19 March 2012

Top Team!

Over the past five years i have replaced all my appliances in the house with this company. I have found them to be great value for money helpful and friendly.You won't find a better team

5

19 March 2012

Great service and staff

Great selection of quality products, and a fantastic service by knowledgeable, helpful and friendly staff - seemingly very rare nowadays! Beats your average Dixons, Currys etc. hands down.

5

19 March 2012

Super fast delivery

We had an emergency situation when our washing machine broke down - we have three young children so washing soon builds up. On speaking with Buywise on Friday morning we received excellent advice and confirmed our order Friday lunchtime. Buywise fitted us in with a delivery on saturday lunchtime. Beat that John Lewis!!! This service mirrors previous purchases from Buywise including a range master and fridge freezer - good prices and good service.

5

19 March 2012

Excellent knowledge and service

I've brought a few appliances and mattresses from Buywise over the years and always had exceptional service. If I'm not sure quite what I want then they're there to offer sound advice and are always competitive on price. They are speedy to deliver and as they offer installation it's so easy.

It's great to know theres still retailers that know what they're talking about.

5

19 March 2012

Great service, helpful staff

Bought a fridge for the summer house, the staff were very helpful and not pushy. They gave advice and let me make the decision.....They even carried it to my van!

5

19 March 2012

Excellent All-round Service Package!

I have just bought a new oven from Buywise, as an urgent purchase! The advice in store from the team was second to none, and the delivery team could not have been faster or friendlier, fitting the oven as well as delivering it in good time!! I would not shop anywhere else for my white goods.

5

19 March 2012

Brilliant products and friendly staff

My family and I have used buy wise for many things, from washing machines to mattresses, and have been more than happy every time. Will carry on going back for much more in the future. Thank you!

5

09 March 2012

Excellent Service From all at BUYWISE Banbury

I bought a little Eurocold chest freezer just over a year ago and to our dissapointment one night it just stopped working!! We lost quite a bit of food but when I went to mention it to Jo and the team at Buywise they were very keen to help us out which ever way they could (even with it being slightly out of warranty). Within in a few weeks we had a service engineer out and it was fixed FREE of charge. We did not expect this quality service for an appliance which was 16mths old. Brilliant!!!!
Thank You all for looking after us and saving us a few quid.

5

09 March 2012

Great Service!

I purchased several appliances from this great company and received excellent service. A friend of mine recommended Buywise and I can't fault them. Eric was very helpful in his emails. I spoke with Jean and Angela on the phone and they were both very helpul. I was charged £70 delivery, which I thought was very reasonable as I live in Norwich. I didn't get to meet Wayne the delivery driver, but my husband said he was very helpful. Buywise beats any price of all the other big stores. I would definitely recommend Buywise. A big thank you to everyone.

5

05 March 2012

Good reliable service

Good communication from the company and a prompt delivery service.
Had good advice about the appliance from the delivery driver to.
I would use this company again :)

5

04 March 2012

Excellent web site

Easy to use web site and most helpful staff on the end of the phone. Excellent value for money on appliances and prompt service.Would highly recommend.
S Myburgh
Banbury

5

02 March 2012

TEN out of TEN

I was so pleased with my purchase, it was a lot cheaper than everywhere else. Delivery was reasonable. The goods arrived within a couple of days and fitted around my working day. Would highly recommend to everyone. Tracey Butterfield Slough

5

29 February 2012

A great reason to buy from a local supplier!

I recently bought a new fridge freezer from Buywise and wanted to comment on the great service I received. The staff were very friendly and really helped me make an informed decision. I had no idea what I wanted or needed but the team made it really easy for me. I just dont think you get the same service from the big corporates - I would recommend buying from a local supplier and also to buy from Buywise. From the moment I walked into the shop, to the moment my fridge freezer was delivered, the service was excellent. Thanks Buywise!

5

16 February 2012

Super quick delivery and when I wanted it!

I live 20 miles away and work funny hours. They delivered to me a washing machine , which is fab, the following day and when I was in. I did not have to take time off work as they worked around me! Not like other companies I was looking at who could only tell me a specific day and when they wanted to deliver.
The price was the best I found too, they took my old machine away and they installed it for me!
What more could you ask for!

5

05 February 2012

Fantastic service

Great products at great prices and delivered to my door in record time, just fantastic. Ordered at 3pm, with me by 5.30pm, and they took the old one away. A complete solution to my problems. Such a relief.