DO NOT BUY ANYTHING FROM THIS COMPANY IF YOU ARE IN THE UK - I ordered xmas presents (20 days before xmas), 15 days later they still hadn't turned up. Absolutely impossible to contact them. In spite of having a co.uk domain, it turns our they have no UK support function in any shape or form (in spite of an 0800 number being shown on the website - i called it 24 times to hear "we are closed"). Unbelievably, after resorting to complaining on their facebook page, someone replied and told me to PHONE THE US AT MY OWN EXPENSE, if the goods had not been received by Dec 26th!!!! As it turned out the goods were being shipped from the US and would need at least 10 extra business days to clear customs! allegedly i should have known this but i can confirm that there was no information whatsoever given during the online ordering or in the shop. No order tracking capability, no customer support, and extremely misleading sales practice. Appalling experience and, believe me, they don't give a damn.
Awful service and terrible customer service information. There is no way of tracking my order as I don't have the name or the company who will be dropping it off and I placed my order about 2 weeks ago and guess what its not turned up and you would think the amount you pay for shipping it would get here in a reasonable time.
Probably the worst company I have ever ordered from and when my items one day show up I won't be using them again