I ordered a camera on Monday, it was dispatched on Tuesday and arrived exactly as promised 3 days later. Customer service was very prompt and the company responded with no delay. This company's positive reviews really are well deserved.
I was a bit hesitant about using the company as the items come from Hong Kong but they were delivered by DHL with full tracking and the import tax was reimbursed without any quibbles.
Fantastic service and would not hesitate to use they services again. I have NEVER had better service anywhere and got the item within 2 working days.
Very happy with camera in the post. They were contactable and emailed me back almost immediately when I asked them questions. Joseph was very helpful and answered my questions fully. The price was great and it was delivered from their office to the uk in 30 hours. Amazing. My 5dmkIII was perfect and well packaged. What more do you want from a camera supplier. Very happy customer.
Did the research your proberbly doing now and had the same concerns your having right now. I did not find one negative comment and there is a reason for that... Camera in the Post are just that good. Watched the my fuji XE1 and 23mm lens on its journey from Hong Kong and was totally amazed to see it delivered just 2 days later. Thank you CIP. Now get the the 10mm - 24mm in stock and I'll be selling my other kidney to place an order.
This has been one of the Quickest and easiest Purchases That I've made via the internet. Great price, smooth and fault free purchase followed by reassuring updates on the package's journey to me.
I happily fully recommend "Camera in the Post" to anyone thinking of buying camera gear.
WELL DONE ! ! !
Was not sure about buying a lens from a company based in Hong Kong, read the reviews and they were almost 100% positive so decided to give it a go as the price was so competitive. their service was fast and efficient and tracking enabled me to monitor the whereabouts of the package. I had to pay a small customs charge and this was reimbursed immediately and without question. The lens was in my hands in less than a week. Would certainly use this company again
Quick, efficient service. Goods were exactly as described and the value was excellent. They even took the trouble to contact me personally to explain about import charges and I received a refund before I knew I was due one! I will definitely use these people again.
Was very worried about using 'Camera In The Post' as they are based in Hong Kong, China. But after some research and reading the reviews here on TrustPilot: I was convinced, they were genuine and had a very good track record.
They lived up the their name and excellent reputation:
Ordered the latest flagship D-SLR Olympus OM-D E-M1, so new, its not available in the UK till early November, a Camera and Lens on Wednesday 5pm - that arrived at 3pm on Friday, 46-hours after ordering (I've ordered goods from companies in the UK that could get a lesson or two from these folks).
Perfect condition, was able to track the order all the way to my door.
The duty is paid by the buyer (me) and was reimbursed and into my account, that day - all done automatically - the price quoted is all that you pay.
Plus: I SAVED OVER £200 on the UK price.
Go for it, is all i can say. Jay
Ordered Monday, arrived Friday, they even telephoned me without prompting to refund the duty charges! My order was for £1,100. I would highly recommend the company, buy with complete confidence!
I ordered an Olympus camera (lowest price on the market) on Tuesday, and it arrived in the UK on Thursday. The up to date postal tracking service was great. I'm already waiting for C.I.T.P. to get stock of another camera I would like and won't hesitate to buy from them again.
Yes these are imports from China but in some cases at a very very good price!
They reimbursed me the full duty and VAT charges within the same day of claiming them. I also found their email and phone customer service to be spot on! Their UK office is in Scotland and easily reached by phone, any queries were dealt with immediately! Can only recommend them and will buy from them again myself.
I have recently purchased a tele lens from that company. I was a bit scared as never ordered with them before, but the service was great and my lens was with me 4 days after placing the order. Highly recommend...
Great price, delivery within time frames and well packaged.
I was initially cautious about the fact that their prices were so much cheaper than other sites and also the fact that the items were coming from asia (import tax etc) BUT they were brilliant. The price on the site is what you pay. The delivery was much faster than I thought. Will definitley use them again.
I bought a Sony Nex-N3 with two lenses. Reviews and the website presentation eased my doubts about ordering from Hong Kong and from a Google shopping search they had the best price. Delivery was extremely quick, with everything in perfect condition. I'd happily use them again.
In an otherwise glowingly good experience, I did start to fret about where my money had gone: their tracking email had, for some reason, been caught in my outlook spam filter and rather foolishly I never thought to check in the junk folder (perhaps a warning on that, as some other suppliers have, would be useful) and I still have no idea why there was no order confirmation email other than that from PayPal. I could at least see my order status on their decent website. Other than that, I paid for my camera on Saturday and received it on the following Thursday - not bad at all. I *was* charged VAT on delivery, but the promised refund was processed with great speed (and actual emails!) and was back in my PayPal account very shortly afterwards, so that was excellent..
Now that I'm familiar with how the process works, I'd use them again. In the end, despite my nerves, I got what I paid for with a minimum of fuss and saved oodles of cash.
Ordered my new Canon Flash from Camera In The Post on a Wednesday night, being a bit suspicious of the amazing price and delivery promise..... Got order confirmation straight away, dispatch note the day after and received my flash on the Friday from HONG KONG! Amazing! I can't recommend them enough and I will definitely buy from them again.
Sent me the wrong the lens. After ringing for about 30 minutes I finally got through to customer service only to find out they do not stock the lense I require which is clearly stated on their website.
The phone line then continued to cut out. They e-mailed me a return form and issued a refund.
Won't be shopping here again.
Ordered on a Friday, UK lunchtime. Camera arrived, exactly as described, Tuesday lunchtime. Would have been first rate service from a UK seller, but to be able todo this from HK speaks of an exceptional supplier.
I was initially doubtful that Camera in the Post was genuine, given the prices and the promise that any VAT and import duties would be paid by them, should this arise. However, a thread on dpreview allayed my fears as I trust this website, and a few days later, I ordered a new Canon EOS 7D, at the same price I had been offered a used one for a few weeks before! Delivery was trackable and fast (although I had to contact DHL as my house number had somehow got missed off the box; they still managed to get it to me on the day promised). So, great savings, great service, no hidden catches. Didn't have to claim back any import charges, but don't doubt they would refund these if required. Will be back for a battery grip from them very soon.
I know what I want, so to use an online retailer makes sense. But the Camera in the post team made the experience positively exciting. The whole process was transparent, no hidden charges with guaranteed tracked delivery updated at every step. The savings were significant and to be frank I actually enjoyed the experience. I would not hesitate to use this company again in fact I am looking for a new lens and intend to use their site as my reference for this purchase.
Great experience, many thanks to their team.
I'm always cautious of ordering from an unfamiliar website, but I went with this based upon other reviews. I was more than happy - the lens arrived very quickly and very securely packaged. Excellent!
I didn't have a lot of trust at first on these guys but after spending a couple hours digging up their background along with looking up at positive reviews from people, I went ahead and made my purchase since they had Sage Pay and PayPal for security reasons. I am glad to say, one of my best purchase, ever.
I bought a 5D Mark III kit. Made the purchase payment on a Wednesday which processed smoothly through PayPal and Sage Pay and Confirmation details was emailed to me. Next day in the morning, email with Tracking was emailed to me about the camera PICKED UP, SENT OFF by delivery carrier and delivery facility all on Thursday. Camera delivered to me Monday which was 4 days total of wait time. Well packaged from that delivery journey.
I had to pay a customs charge of £15 but was reimbursed back after filing out the Customs Form in my account on Camera In The Post site. I just pop in all the paper details into the short form then had it submitted. This was done at midnight, under 30min later, I was already refunded back that £15 straight to my PayPal then into my card. What epic fantastic service is this!?
The 5D Mark III delivered to me wasn't a chip of the block fake or an old revision model of early 2012 or so, it was a fresh mint new latest revision of the body and lens along with everything it is supposed to come included with for 2013. Absolutely happy with my purchase! saved a lot of £££££££!!! One of my best purchase yet and this year.
Camera came from HK but wasn't worried with the fast speedy delivery and full tracking supplied, they used DHL as for my delivery carrier, Fedex is an option as stated in the checkout. Customer service was a breeze, emails are replied back very quick and helpful. I would certainly recommend.
PS of my delivery here:
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