CameraKing reviews

CameraKing reviews

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About

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Scammers

I was mis-sold a video head - not a cheap one but the claims were, on reflection hugely exaggerated. I returned it as what I got was terrible.

Getting my money back was like getting blood out of a stone. I still only have a partial refund and will be contacting trading standards next week.

AVIOD THESE PEOPLE
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Consistently good

I have ordered multiple items on a few occasions, always delivered quickly and when I changed my mind and needed to return an item recently the refund was processed very quickly. Will be using again without a doubt.
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Poor sales staff experience

Ordered a bag for £9, charged me, and they tell me it is out of stock days later, when a friend ordered the same one 15 minutes after myself and they sent his one out. Slow unorganised sales staff and poor compensation... emailed and no repsonse.
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Stop whining

Ordered a shoulder rig (+ express shipment) on monday, got it in the mail (Amsterdam) on thursday.
All cheap wankers stop whining. For a couple of bucks extra you get an express shipment. If your too cheap for that, wait a couple of days.
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Fantastic and would recommend!

I have used Camera Kind for few months now - made few orders for camera bags - the service provided is fantastic! And they are always the cheapest! Also, one of the bags after few months developed a fault, was sent back to them, they contacted the supplier and within 10 days I had a brand new bag. Thank you and would definitely recommend!
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My worst experience ever

I have placed an order for some camera filters and paid by debit card. My account was off course debited within 10 minutes, but then nothing happend for 2 days
After 2 days, I have received an e-mail, that they will not dispatch my order, because they cannot confim my adress, asking me to send some kind of proof that I am really me and I live on that adress I have given to them.
I actually got offended, but, I have sent them a copy of an invoice from my phone company, showing name, adress, etc, but also a certificate issued by Swedish tax office, specifically for occasions like this.
However, 2 more days later, still not even an answer received, although I have called them several times, receiving promises about returning my call with information.
This company threats me like a criminal, when buying from them (for 100 EUR, not even a big amount), I will surely neve, ever buy from them again and will by all means advise everybody I can to not shop from them.
This is really unserious, arrogant company.
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'Dispatching Soon' or next year...

I decided to cancel my order with Camera King on Amazon.co.uk as my order was in the 'Dispatching Soon' status for 5 days! There was no notification if the tripod head I ordered was out of stock or anything! On their own website it said they had plenty in stock, so I don't really see the problem. I had something delivered from Hong Kong via Amazon in just 4 days! That's around the other side of the world! Camera King is based in the UK (as am I) and it hasn't even dispatched within 5 days! DREADFUL! I tried to contact CS (Customer Services) twice by email - no response. Tried their phone number on their website THREE TIMES!!! - no response after hearing a dialing tone for 5 minutes. Absolutely poor company. No CS to talk to regarding my order, so decided I'm ordering from someone else on Amazon. They definitely will deserve the profit made from the head unlike Camera King. I hope Amazon will take action against them for their slow dispatch. As you can see, I can't rate the delivery but then again, that's not their department. You rate the delivery company e.g. Royal Mail or HDNL/Yodel (who I've had very positive experience with before!). Never going to buy from them again. I WOULD NOT EVEN RECCOMEND VISITING THEIR WEBSITE. Their prices may be low, but with their low prices comes with their low quality customer services (or rather the lack of them).

Update: I have since received updates from Camera King. They said that they were awaiting delivery of my order today, but the delivery was 'lost', and I would have to wait another 4 days for the next delivery. I have given them an extra star for their customer service (eventually). I have still cancelled this order and I have ordered my Manfrotto 502AH Pro Fluid Video Head from another company on Amazon.
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Review by confirmed purchaser

excellent!

Availability, best prices, prompt delivery - surely the things most needed!
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Review by confirmed purchaser

Smooth operators

Easy ordering, good prices -will use again
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Review by confirmed purchaser

Wonderful

Great service from Cameraking. Highly recommend them to you.
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Review by confirmed purchaser

Great retailer

Ordered from CameraKing twice and both times delivery was quick and item (Phottix Strato Nikon triggers) were cheapest I could find anywhere on the net. Highly recommended retailer.
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Review by confirmed purchaser

Recommended Dealer for sure!

I was a bit dubious when I came across this dealer, because of the Name. Do Not Confuse with Camera Kings in the USA.
I have ordered three items for next day delivery and all were delivered early morning next day. I ordered a Tripod which was in a substantial box as supplied by the maker. It had been placed in another strong box for delivery. I have no resevations in recommending this dealer, based on my experience.
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Review by confirmed purchaser

Excellent

Excellent product, speedy delivery. Thanks!
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Review by confirmed purchaser

A great shopping experience

I found CameraKing whilst looking for a new filter. Not really being an Internet shopper I wasn't sure what to expect. But the experience was perfect. Excellent product at a fantastic price, and a fast delivery. I will definatly use CameraKing again and highly recommend their excellent service.
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Review by confirmed purchaser

Outstanding Service

Alll my orders have arrived in the expected time, and in perfect condition. Would not hesitate to use them again.
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Review by confirmed purchaser

Easy and fast

I bought a spare part I could not obtain elsewhere. Delivery was fast and I was informed well.
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Great service

They provided me with great customer service. Answered all my queries quickly. And dispatched my order very quickly. Received it today and I'm very happy with the purchase. Would definitely buy from them again
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Great Price, quality service

i ordered some filters last week thursday and they arrived on Monday morning. i needed some more knowledge on ND filters which cameraking were willing to point me in the right direction for. i think they offer a good service despite what other reviews state below (it seems many of the reviews have ben posted a long time ago)
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NOT camerakings.co.uk

Please do not confuse camerakings.co.uk with similar named sites such as cameraking.co.uk or camerakings.com ! We it is not affiliated with them in any way, they just have similar names.
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Selling items that are not in stock

I used Amazon marketplace to buy a flashgun that was priced the cheapest.

Waited 7 days, then received notification that the item was posted. After another 7 days, received another email notifying me of a refund due to the shipping address not being deliverable. Funny that everyone else seems to find the address on their systems without a problem (especially since it was meant to have been posted via royal mail!).

Oh yeah, there's no phone number to contact them and they never respond to their marketseller's emails. Abysmal.

www.cameraking.co.uk Details

About this company

CameraKing.co.uk is a web-based store for West Base Electronics Ltd. We have been serving imaging markets since 1992. Through these years, our goal has been to deserve the trust of our customers. To achieve this, we know that keen prices alone would not satisfy our customers, we strive to combine honest helpful dealings with the best service before, during, and after your purchase. Repeat business is essential to our growth and success, customer satisfaction is one of our most valuable assets.

Visit CameraKing

Contact information

Call us on: 0208 842 3544
We live here: Unit 3 Imperial Park
HA4 0JW Middlesex
United Kingdom

Category

CameraKing is ranked 470 out of 529 in the category

CameraKing is ranked 37 out of 43 in the category Photo & Video

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