I bought a two Kampa beds for my grandchildren and one was faulty I contacted the company and it was replaced immediately woith no quibble I also bought a Cadac Paella pan and it was delivered straight away. I paid by Paypal but had no receipt so I called them to let them know. 1st class service and will be using them again
After a bad start when the floor straps were not long enough, I returned the canopy. Camping International corrected the fault, and returned it very swiftly. I have now at last after a period of not camping, put it up with ease as it now fits OK, And it was admired by other campers/caravaners.
Lovely site, toilet & shower block spotlessly clean, and showers great..
Caretakers gave excellent service.
The shop could do with having more of a selection ie. fresh bread, sauceage, bacon, sandwich fillers as quite far from the nearest shop.
Laundry very expensive at £3 a wash
Had a lovely holiday.
My order was taken perfectly and it arrived the day after - great, unfortunately the box had been opened at some point and the instructions were missing, the items were intact and complete however.
When I phoned Camping International the next day whoever answered the phone was obviously busy to the point of distraction, he did however send me the instructions but was not at all concerned the package had been mistreated and opened. OK so no harm no foul but I expect stuff delivered in perfect condition and this wasn't.
Great selection and competitive prices. Delivery came quickly despite being free.
One item was missing but after phone call this was despatched and received the next day.
I am very likely to use this company again.
I bought a Kampa travel pod from Camping International, for £30 less than anywhere else. It arrived very quickly and the delivery company even sent me a text, giving me a delivery window of one hour so I didn't have to stay at home all.
Great price and great service - you can't ask for better than that!
I'm not sure what I can say really. I ordered a tent on the Internet. They confirmed the order and it turned up a day or two later. I suppose I could say the tent was good value for money.
I was really impressed by Camping International. They were recommended to me by a friend who had shopped in-person at the store, and so I decided to try their online ordering system as the physical store is quite some distance from where I live. The order to delivery process was quick and easy, and everything was delivered well-packed and in excellent condition by courier. The products themselves were all as described on the website, and we have very much enjoyed using them already!
I did contact the store due to the fact I hadn't received a confirmation email after placing an order over the Bank Holiday weekend, but subsequently realised I had mis-typed this on my order. The store were excellent - they answered the phone quickly, were able to track down my order swiftly, and confirm when they would be dispatching the products. I also received text confirmation from the courier company they used in advance of delivery to let me know the date and time of delivery and provide me with options in the event that I couldn't physically be there to receive the order.
Overall, a highly recommended store, with excellent service and excellent products.
Bought a KAMPA 390L from Camping Intl and every part of the service they gave was excellent. Had a bit of trouble at my end with the ordering but they sorted it out for me with no problem whatsoever. Would highly recommend them. Thank you.
Simple ordering process and much better than expected delivery time. I didn't think I would get it in time for the weekend but it only took a few days even though the estimated was much longer. Would not hesitate in using again.
I found the website through a Google search when looking for a Luggable Loo, which they had in stock. Was very impressed by the range of stock.
The item was despatched straightaway, even though it was a Bank Holiday.
I ordered another item but customer service got in touch with me and recommended that I didn't buy it because it wasn't suitable for my needs.
I asked for a refund and the cheque arrived next day.
Full marks for Customer Service
Needed item quickly, explained to me that their standard delivery is next day anyway. Arrived next morning - brilliant service!
After calling to confirm they had what I wanted in stock I ordered it online. The following day I received a text with a delivery date,the day after I received another text updating the delivery ,it had been brought forward to top it off the delivery company gave a time slot and guess what they delivered within that slot . Outstanding , Post office take note.
The required goods were good value and in stock. The order was acknowledged with an assurance I would receive an email to advise when the goods were dispatched. Whilst out, a courier left a card in the door to advise he had a failed delivery for me. Luckily I was able to contact him quickly to take receipt of the goods. What happened to the dispatch advice? If I had known I could have ensured someone was in to receive them.
This was the only online store I could find which stocked the exact size of the product that I wanted. The price was good (comparing prices of the sizes which were available elsewhere). Delivery charge was reasonable. Courier (DPD) sent several text messages and delivery was fast.
Would be nice to be able to create an account to check on order but didn't really need to do that as it shipped so quickly.
The product (Coleman Rechargeable Quickpump) was received poorly packaged and was itself damaged, making it unusable. Product packaging also has stickers from another company: Argos. Initial and subsequent calls to Camping International have been met with lengthy waits and unhelpful responses. Issues still unresolved.
Simple transaction well handled. Thanks.
The goods (2 Elite Quest Sandringham Chairs and footrests) arrived on time and are generally ok although one had a slight scratch.. I am only giving a poor review as I have requested a receipt for the order twice, once by telephone, and once in an email sent on 19 August. To date I have not yet received a reply.
The service, quality and price of products is extremely good. However, the delivery company, whoever they are, delivered my tent to the wrong address and seemed to want to insist on leaving it there.Fortunately the neighbour knew who I was and delivered the parcel to me personally.
Camping international would have got a five star, had the delivery been better
I ordered the Motor Rally Awning which arrived promptly within a couple of days. Although it has not been possible for me to put the awning up onto the motorhome due to space, I have opened it in the garden to check all the bits are there, which they are and I am looking forward to using the awning on our next holiday.
After failing to get delivery of a Sunncamp Swift 260 caravan porch awning from a major national camping equipment dealer despite three so called guaranteed promises, I called Camping International late on a Friday afternoon. They confirmed that they had this model in stock, could dispatch it the following Monday. This was delivered by mid-morning the next day Tuesday which enabled us to take it with us on holiday later that week.
We have recently purchased a camper from Camping International after some extensive research on suppliers. The team have been brilliant from the demonstrations, knowledge and advice on our major purchase to assisting us to buy all the necessary accessories, without over-selling. We have been very happy with the on-line service as well as we develop our resources for our new toy - everything from the shop based purchases to the on-line ones have been quick, efficient and excellent value for money. We would have no hesitation in recommending this company either in-store or on-line.
Very pleased with service and delivery was excellent!
Although when you order online you don't get a reference number to say you've placed the order so I did have to ring up to confirm but the staff was most helpful.
Delivery was quick and the courier service do text you to say what time it will arrive.
Great service and would definately use again
Excellent bed, really sturdy, well made and it's easy to set up, although quite heavy if your small. Check your tent size too as it's pretty big and quite tall compared to traditional camp beds.
This item was the cheapest anywhere, by a large margin. The item was delivered the next day. Product is excellent. Excellent service.
An excellent product and prompt dispatch but I would hesitate to buy again as I like to keep records of all purchases and I twice requested a confirmation of order but received nothing. I have no order number to quote in case of a fault developing and no delivery note. Not very satisfactory.
we have ordered several items on line from Camping International and service has been excellant every time. Sometimes we have needed to phone for further information re: the item and the staff have been most helpful. Am sure to need extra camping equipment and will refer to Camping International every time.
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