canvasdezign reviews

canvasdezign reviews

Good
8.8
from 0 - 10
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15 Trustpilot review(s)
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Outstanding Customer Service

I have nothing but praise for CanvasDezign. The product I have just received is superb and I would use them again without hesitation. But it is their customer service which is second to none. Having made a mistake in the size of picture I ordered I rang to change it. The print that was delivered was the original size, but when I conyacted them CD made a new print in the correct size and delivered it within four days without hesitaion. This is unbeatable!! Very strongly recommended.
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Fabulous quality and superb service. Very highly recommended and will definitely use again.

We've had a few canvas prints from you and can honestly say we are more than delighted with them. Your service and quality is of the highest. Marvellous results from a
Marvellous company.
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5 stars for quality and service

I use this company because I also do their online SEO. They are honest, open and willing to do anything for you the customer.

In the last 12 months I have had over 8 different canvasses from them and they are all absolutely brilliant.

I also refer family and friends to use the site, something I am not willing to do if the company would in any way let them down.

I can also personally vouch for hundreds of satisfied customers from all over the world.

CanvasDezign Review all their policies and products weekly and are constantly looking for better ways to serve the over populated canvas market.

My last order was just a week ago and I bought all my Xmas presents. Arrived within 2 days of placing the order.

5 Stars simply is not enough. Well done and Keep up the good work.

Tom Yates
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First class service.

Although there was nothing intrinsically wrong with the colour canvas print of a family photo, we were a little disappointed that the colours appeared to be somewhat overbright. Without charge, CanvasDezign were willing to replace the colour canvas print with a black and white version which was perfect. That's what I call service! Many thanks.
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Scan of 1930's photos onto canvas

Canvasdezign, I chanced upon this company on a web search. They do all kinds of printing but I was interested in their production of canvas images from old photographs. Having just unearthed some great photos of my dad age about 6 with his family in Cornwall I was really keen to get these reproduced before they faded.
I am absolutely thrilled with the pictures produced. They are better than I imagined, so clear, beautifully and sympathetically positioned and very good quality frames, nice and solid. They arrived within two weeks (there was a bank holiday in the middle) which I think is really quick - I'm sure they can do them quicker if needed.
Thanks they will keep my dads memory alive for years and years to come.
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4 canvases ordered so far....many more to follow!

I stumbled across Canvas Dezign after looking for a printing company through Bing. My first canvas was beautiful. It arrived within 48 hours and looked perfect! So, I decided to order another...I placed the order early one day and received it the following afternoon.

I had a slight issue once, with the print area being slightly wrong, but I contacted them, received a response within an hour and, after sending a photo showing the problem, I had a visual proof within minutes to have the canvas reprinted. I really couldn't ask for better customer service, thank you Danny.

Canvas Dezign do everything I need - they produce a great quality canvas and deliver it quickly. Thank you!
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Excellent!

Cannot fault at all. Great quality print, top notch service, 2 day turn around. The price was also £60 cheaper than what Snapfish etc quoted me! Brilliant
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top notch.

i placed my order and recieved fantastic services. The canvas is brilliant and extremely high quality, the speed of the delivery was great. would defiantly recommend to anybody interested.
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Brilliant!

Really good quality canvas delivered to me very quickly, no problems what so ever. Would recommend and use this company again.
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Fantastic - Super Fast Delivery

Ordered 8 prints Friday and they were hand delivered by Tuesday.
Beltin
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Brilliant!

Ordered a canvas on monday and was here by tuesday first thing in the morning!!!
Great service and excellent print.
Very Happy with this thankyou Canvasdezign :) A+++++++++
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Ordered and delivered in 2 days

Ordered a print on Thursday and it was delivered today (Saturday)

Paid extra for a Saturday AM delivery. Canvas will be delivered tonight for my nans 70th Birthday.

What a service
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World Class Service

I have purchased many prints of this company, never had a bad experience at all, have also recommended to family and friends to which they have all had good experiences too. Easy to use site, good quality print and speedy delivery.

www.canvasdezign.co.uk is certainly my choice for good quality prints.
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Great canvas, great service, great price!!!

I ordered 2 Canvases the week before Xmas and was quickly advised upon ordering it would be ready by Friday.
They got the job done quicker than expected and they sent me an email Thursday morning telling me it was ready for collection.
The Canvases were very reasonably priced compared to local and national competitors.
The quality was outstanding and would definately recommend them to family and friends. I will be back for more in the future!!
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Terrible Customer Service

The person who is in charge of this company has absolutely no customer service skills. My emails were ignored and after receiving a poorly mounted canvas I had to claim for a refund through [Link].

In a separate order I received a canvas that was smaller than the one I had payed for. When I emailed to ask why, I received the following reply:

"Just that the photo fitted better on that size. No other reason."

No partial refund was offered. Not impressed.

On the other hand, the actual printing and delivery was OK. Such a shame the same can't be said about the customer service...

UPDATE 03/05/2012:

After CanvasDezign repeatedly tried and failed to get my review removed from Trustpilot, I received the following 'intimidating' email:

'We are currently investigating a fake review posted by you or somebody pretending to be you on Trustpilot. Our lawyers will be in touch before the end of May to let you know the outcome of the investigation.

You may also be required to give evidence in writing or possibly in person.

We will be in touch.

Regards

Legal @ canvasdezign'

My review is legitimate as I have proved to Trustpilot (see 'Verified buyer' under my name) by forwarding order confirmations etc. If only CanvasDezign put as much effort into there customer service as they do into trying to cover up bad reviews.

Canvasdezign Details

About this company

Canvas Prints from UK's No.1 canvas printer - CanvasDezign. We make your photos into Canvas Prints. Massive price reductions, buy now for £10.99

Visit canvasdezign

Category

canvasdezign is ranked 48 out of 83 in the category

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