First booking in 2012 was in Switzerland - Interlaken - ManorFarm campsite. British staff was polite, active and trustworthy. Second booking in 2013 was in France - Argeles-sur-Mèr - La Sirène campsite. Dutch girl was polite, not active and didn't meet appointment.
Nevertheless, Tents (the best of all tent-rental-companies) and Caravans (spacious, complete and tidy) are topquality ! Furthermore our stay-over-campsite on the way back to The Netherlands was flooded and several days in front we were properly re-booked on another campsite, and for the upgrading we didn't have to pay anything !
Excellent Company, excellent backoffice !
We've been with Vacansoleil, Rent-a-Tent, ColorCamp and EuroCamp.... but think CANVAS is one of the BEST.
We stayed with Canvas at Tamarit, on the Costa Dorada south of Barcelona, in 2011 and 2012. The campsite facilities (not provided by Canvas, but you have full access) are great, and the small Canvas section, of mobile homes, is right on the beach. Everything with Canvas went very smoothly, from booking, to arrival, to departure. The accommodation was fairly basic, but everything was as described and all that we needed for a great holiday.