Having read the reviews went ahead and ordered a canvas print on 14th August 2013 and paid extra for next day delivery. Didn't receive an email next day so emailed them enquiring as to when my order would be dispatched as I needed it for a client. No response so phoned. Spoke to a chap who said I would receive it today, 16th. Now 3.30, no delivery, phoned number on website 3 times, no reply. Not impressed. Went onto Facebook and no updates this year, which raises further concerns. Wondering if I will see my canvas at all now. P.s. Didn't arrive, now have to go to client without the Canvas I'd hoped to give them. Let down badly by CanvasPrints Online, I'll be looking for my money back. PPS Arrived on 17th, well-packaged and good quality, so I will amend my star rating from 1 to 3. The lack of any customer service, delay in canvas arriving despite paying the extra for next day delivery has taken the edge of my first experience with this Company.
I was very impressed with the simplicity of making my own canvas. It took me less that 20 minutes to place my order and it only took just over a week to receive it in France. I would recommend Canvas Prints to anyone who wants to make those special pictures that much more special.
I decided upon this company based on their promise of next day delivery but an order placed at 2:00 PM on the Thursday didn't actually arrive until the following Monday despite me paying a premium for express delivery. Having sent a series of emails to the company asking for clarification no-one had the courtesy to respond, even with an apology. Whilst the quality of the product was acceptable I would not recommend this company to others for the reasons above.
I ordered a large panoramic canvas from Canvas Prints online over the bank holiday weekend. I had a large box (very well packaged) turn up about two days later, very quickly anyway. Inside was my picture, which was very well printed and stretched on a substansial wooden frame with wedges. All in all, I felt the whole thing represented really very good value for money. The picture was for my brother as a gift, and he seemed to be very impressed too. In fact I suspect he will be going to canvas prints online as he has one or two very nice digital pictures which he wasn't sure what to do with. I think I have provided the answer. I for one will be opening an account as I am impressed!
As a professional photographer, I expect and require good quality prints to supply to my customers. I ordered a 36x24 inch canvas stretched print in black and white of a group portrait I had taken. Not only was the print delivered the next day (even though I had not paid for an express delivery), but the quality of the canvas print and the stretching was superb. I was very impressed and the customers were delighted. I rang Canvas Prints Online to tell them so.
It's the only print I have asked them to supply so far, but I will certainly be using them again.
Canvas Prints Online is the best printer on the internet. I have printed a collection of my sunset pictures as well as some Instagram pictures, and the result has always been brilliant. The delivery is incredibly fast, usually on the second day after I have ordered my canvases online. I always receive an email update which gives me the 1 hour slot, during which the canvases will be delivered, and it is always accurate. I have only had problems with my orders twice, and both times the response of Canvas Prints Online was immediate and super helpful, so the overall experience was not at all marred. All in all I have ordered 14 canvases so far, and I will order more, and I have recommended this company to all my friends. Every now and then they have fantastic offers which make the beautiful canvases even more affordable.
As a one-off buyer the process was easy to order and the product arrived...slightly longer than the website seemed to make out but it was a busy time I guess! Only thing I would recommend is to register as a user before you buy otherwise you will not be able to track your purchase!