Having read the reviews went ahead and ordered a canvas print on 14th August 2013 and paid extra for next day delivery. Didn't receive an email next day so emailed them enquiring as to when my order would be dispatched as I needed it for a client. No response so phoned. Spoke to a chap who said I would receive it today, 16th. Now 3.30, no delivery, phoned number on website 3 times, no reply. Not impressed. Went onto Facebook and no updates this year, which raises further concerns. Wondering if I will see my canvas at all now.
P.s. Didn't arrive, now have to go to client without the Canvas I'd hoped to give them. Let down badly by CanvasPrints Online, I'll be looking for my money back.
PPS Arrived on 17th, well-packaged and good quality, so I will amend my star rating from 1 to 3. The lack of any customer service, delay in canvas arriving despite paying the extra for next day delivery has taken the edge of my first experience with this Company.
I was very impressed with the simplicity of making my own canvas. It took me less that 20 minutes to place my order and it only took just over a week to receive it in France.
I would recommend Canvas Prints to anyone who wants to make those special pictures that much more special.
I decided upon this company based on their promise of next day delivery but an order placed at 2:00 PM on the Thursday didn't actually arrive until the following Monday despite me paying a premium for express delivery. Having sent a series of emails to the company asking for clarification no-one had the courtesy to respond, even with an apology. Whilst the quality of the product was acceptable I would not recommend this company to others for the reasons above.
I ordered a large panoramic canvas from Canvas Prints online over the bank holiday weekend. I had a large box (very well packaged) turn up about two days later, very quickly anyway. Inside was my picture, which was very well printed and stretched on a substansial wooden frame with wedges. All in all, I felt the whole thing represented really very good value for money. The picture was for my brother as a gift, and he seemed to be very impressed too. In fact I suspect he will be going to canvas prints online as he has one or two very nice digital pictures which he wasn't sure what to do with. I think I have provided the answer.
I for one will be opening an account as I am impressed!
As a professional photographer, I expect and require good quality prints to supply to my customers. I ordered a 36x24 inch canvas stretched print in black and white of a group portrait I had taken. Not only was the print delivered the next day (even though I had not paid for an express delivery), but the quality of the canvas print and the stretching was superb. I was very impressed and the customers were delighted. I rang Canvas Prints Online to tell them so.
It's the only print I have asked them to supply so far, but I will certainly be using them again.
Good service and print was of a high quality. but picture not cropped as I ordered it which let it down.
Canvas Prints Online is the best printer on the internet. I have printed a collection of my sunset pictures as well as some Instagram pictures, and the result has always been brilliant. The delivery is incredibly fast, usually on the second day after I have ordered my canvases online. I always receive an email update which gives me the 1 hour slot, during which the canvases will be delivered, and it is always accurate. I have only had problems with my orders twice, and both times the response of Canvas Prints Online was immediate and super helpful, so the overall experience was not at all marred. All in all I have ordered 14 canvases so far, and I will order more, and I have recommended this company to all my friends. Every now and then they have fantastic offers which make the beautiful canvases even more affordable.
As a one-off buyer the process was easy to order and the product arrived...slightly longer than the website seemed to make out but it was a busy time I guess!
Only thing I would recommend is to register as a user before you buy otherwise you will not be able to track your purchase!
As a professional wedding and portrait photographer I need exceptional quality and reliability for my clients. Canvas prints online give me that excellent service and I know I don't need to worry about having to thoroughly check the quality when it arrives. The colours are true to life and there are no corners cut when it comes to the manufacturing, there are no staples showing and all the end pieces are neatly tucked away with backing tape (which also protects your walls!). Prices are the best online for the quality, there are some which are cheaper but are no where near this type of quality so if you want your photos to look their best then don't go there with the cheap printing! Delivery is free and very very quick with tracking courier service so I know when exactly it's going to arrive, sign up to their newsletter and they also send you great offers and discounts :) just need to try out their other printing services!
It's so easy to upload your photos and choose the look you want. Delivery is quick and the quality of the canvases is amazing. Very impressed and I'm about to make my third purchase in a month! They always send you a gift voucher with your purchase and they always have discounts. Great service.
The canvas was of a great quality. The picture was bright and clear and even arrived with the wall attachment which is not something you get from all sites that offer this product. The service was quick and I will definitely use this company again.
Canvas Prints Online are great. Very helpful, easy website to navigate and use and great pictures. I have had about 7/8 canvas' from them and given them as presents to family and friends as well as kept some for myself. The delivery is really fast and the canvas' are well packaged and pristine when they arrive. I would strongly recommend this business to everyone
My previous review stated the outstanding quality but delivery was very slow. Well this time they have completely redeemed themselves, not only was the quality was excellent but I received them within the next view days. I should also note that I had originally placed the order through photobox (groupon), however when I went to upload the pictures I was losing quality, and the customer service was no help. I phoned canvas prints and not only did they tell me their was no problem with the quality, but the matched the special offer price that photobox was doing. The staff were extremely helpful and polite. Would highly recommend this service.
My girlfriend had a high resolution photo from a weekend away at Silverstone F1 grand prix uploaded as a xmas present and it was delivered within the week, the quality was really good unlike some other prints ive seen that look faded. Will most certainly use again 10/10
I have used this company twice, both times to have canvases made for gifts. They have been brilliant; well packaged and arriving quickly. I have been lucky that both times they have had offers on so the price has been very reasonable too. I will definitely use them again.
Have been using this photograph as "wallpaper" on laptop for a while. Wasn't sure how it would convert to 30" x 20" (approx). Am delighted with the result. Received it after 4 days
Purchased 3 montage canvas prints and have been thrilled with the results and service.
See above as that says it all
I was delighted with the quality of the 18"x12" canvases that I ordered, particularly when I had significantly cropped the original photographs. The finished product is superb! I will be definitely be ordering from Canvas Prints Online again.
This is the second time I have used Canvas Prints Online and they are now my place to go when I want gifts with that personal touch. The Canvas arrive very quickly, well packaged and the all round quality of them is excellent.
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