Our credit card was charged in August 2013 for 500eur, 2 weeks before the pickup day, and on the day of arrival a lady from Sicily By Car (Car del Mar representative) told us that there in no car for us, Car del Mar did not send them any information about my booking!!!! So I was left alone in the hot season at the airport, no help from anybody. The phone number which they gave on my booking was inalid!!!! After two weeks since my claim my money were sent back to my card, but come on - they are unprofessional!!!!