I took out Car Hire Excess cover for a recent trip to Tenerife, it's so much cheaper than paying for cover from the hire company!
On the last but one day of the trip I scraped the side of the car while parking causing damage to both doors and the sill...ouch!
The hire company charged me for the full CDW excess (£580ish), I was a bit dubious never having claimed against an excess cover policy before. I shouldn't have been! The company was great, sending out the claim form very quickly and reimbursing me in full within 2 weeks. My claim handler, Orla was very efficient and responded quickly to some questions I had when filling out the claim form.
All in all it was a very painless experience, I would recommend them to anyone looking for a great deal on CDW excess cover.
I think the product has a good price and the service is excellent. If I need to buy another car hire excess insurance, I will definitely choose your product again. One thing is that, fortunately, I haven't occured an accident, so I haven't experienced your refund service, so I cannot say anything about that, hope I won't try that.
Easy to use and very reasonable cost. Lacks a system that securely store details and allows renewing a previous policy (e.g. Amazon.com).
Please consider adding features like preferential deals for hiring a car or booking ferries.
Hate being ripped off by car hire company's.
Offer a price that seems to double if you want to protect yourself from unexpected charge.
This the first time I have used this company. The likelihood is I wont actually find out how good they are.
But after checking the market and searching the internet this seems to offer great value for money. I would/have recommended you to friends.
l have recommended your company to all my friends in ireland and the uk
Seemed to have the cover I needed. Luckily, I did not need to claim anything. Buying the policy was extremely straightforward. I would use Carehireexcess again.
Usedcarhireexcess four times I've never had to claim but I feel very reassured by other users feedback who have .my son also uses car excess and I have recommended it to a couple of friends.
Very easy to use website. All information required was easily accessible. I did contact by phone later for a question which was answered.
I still have to experience anything beyond the registration and the price (which I thought was excellent based on the yearly basis compared to airport options) however should I need to claim I hope that the process is as simplistic and straight forward as the registration. I gave 4 * instead of 5* with this comment I mind.
I have just renewed my policy with carhireexcess and was happy with terms and price, as I travel abroad often the annual policy seemed a good deal. As my partner travels with me for only 3 weeks of the year, I decided to add him to the policy, and was shocked when the price doubled. I did however renew the policy, but only for myself.
Just a simple policy that brings piece of mind - allows you to enjoy a hire car without having to worry at every twist, turn and bump in the road.
carhireexcess is a great low-cost product that delivers peace of mind. However, I have used them several times and I find it really irritating that you end up paying for 1 day more than you hire the car for! The purchase is based on calender days rather than 24 hour periods (the car hire basis) so you pay for cover for 24 hours in total in which you do not have use of the car.
Any day now I will get around to reporting them to the Irish financial services regulator (Central Bank of Ireland) as the website is misleading and accordingly a breach of the Consumer Protection Code.
This is my second time using carhireexcess. The first time using them I unfortunately had to make a claim. The process was simple an seamless. I have no hesitation in recommending them.
great value, Fortunately didn't have to make any claim.
I use Car Hire Excess every time I rent a car as it is always by far a lot cheaper than the insurance offered car rental companies. And it covers a lot of extras that many others don't include. The booking process is super simple and it's mostly just a matter of knowing what dates you are going to have a hire car for and you're done! You receive confirmation and validation immediately, including a text message with your policy number which is handy for reference, should you need it. Car Hire Excess also allows me to easily compare car rental prices as I already know what the insurance will cost me. I've yet to make a claim so do not know how they fare in this category.
Used site a few times for cover when abroad as it's a lot cheaper than getting the excess insurance through the car hire company. Easy to book - confirmation arrives straight away.
So far I've not had to claim !
Easy to use website, instant insurance and much, much cheaper than car hire companies. Have been hiring cars for years and didn't know about this company until I read about it in a Co-op magazine. I am so glad I discovered it as it's saving me a lot of money. There must be huge swathes of people out there who don't know they can get much cheaper hire car excess insurance!
I want to comment on this Car Excess Cover Policy. I travel 5/6 time a year to Italy and into Croatia with mainly Hertz. Their insurance cover policy is extremely over priced so I have taken a risk over the last 7 years driving into to these countries. Now I have Peace of Mind Thank you.
I have used his company every time I rent a car abroad and on one occasion I had to claim from them.
They are a very efficient company and put through my claim once all he paper work was correct.
I had recommended them to various people who have used them as well.
The cost per day is so much less than the rental company.
Dear friend, I have been using this company now for four years,and as of this latest
cover I have not needed to instigate any recovery, so not really able to give any positive
response,but they are the most competetive price on the web as far as I know
It now seems a product that is normally needed to hire a car abroad. Hire companies push their own product which is more expensive and the actual cover is lower than with you.
The car hire company in Spain would not except this insurance company & when I tried to cancel & claim my money back (within the 14 days as stated by law) I was just fobbed off.
Do not use!!!
The website is well laid out and easy to navigate on a PC, but there should be a mobile specific layout as well, as the site is a lot harder to read on a phone.
The booking process was easy, but could be improved, by having the option to register and save driver/credit card details for further purchases.
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