I needed to take out cover quickly for an unexpected car hire I had to make. My policy with Carhireexcess was far cheaper than what the car hire company was offering and it was quick to set the policy up online. Fortunately I didn't need to make a claim.
Had no reason to claim however the process of taking out cover was simple and competativly priced. The car hire company will still take an advance on your credit card though as the cover is not with them!
Up and until I have not had any reason to make a claim. However the good experience in enrolling and purchasing the insurance cover has given me peace of mind that any claim would be handled efficiently and without hasle.
I needed car hire excess cover for a ski trip in France. Checked online and this firm ticked the necessary boxes at a good price for a car hire for a few days. I hope they are as efficient with their claims process ( if needed ) as they are with providing the initial cover.
Called to book my car hire excess and the call was answered 'by a real person' who was very helpful and patient. Received the paperwork via email in less than 30 minutes and also received a confirmation text. Definately recommended!