Easy to use website, quick delivery, couldn't fault the service. Would use again.
I needed a runner for our hall, we have a dog so needed something at least 4 metres long, very difficult to find this length in conventional stores. I searched on Google and found this company. All runners were really attractive, response was quick once ordered and dispatched as promised by their sales department. It is absolutely gorgeous, quality is excellent and pleased that the colour is identical to the web, maybe a strange compliment but you often order off the web and the colour is not quite as displayed. I would highly recommend this company.
Great quality carpet and easy to order samples too. There was a mix up with the delivery company but Carpet Runners refunded the delivery charge and rearranged delivery immediately.
Carpet colours were as shown on the screen.
Would use again.
Really impressed! We realised we had mismeasured our order (!) and a quick phonecall sorted everything with no hassle. We were able to select the delivery day to suit us. The runners arrived really quickly after placing the order, and they look really good. Excellent value for money. Would definitely use this company again for future rug/runners.
I saw this company advertised on E bay I was wanting a Lightning McQueen rug for my son.
It was a great size and reasonably priced plus it mentioned special gel like material underneath to stop rug from sliding.
My E bay was playing up and fortunately there was a telephone number so I made my order over the phone. The guy was efficient and friendly and I received rug within 3 days.
The rug is lovely and does not slide about at all. I have a very happy little boy.
The whole experience as good. The website has lots of choice and the products are all good. The product on offer gives wonderful value and on ordering it was dispatched very quickly and arrived in three days. We are delighted with the purchase and will definitely be buying again.. A search of comparable websites prove the great value of Carper Runners UK
The website is easy to use with clear pictures and instructions. I chose the colour I wanted then picked a style and length. I was advised of the price straight away for my choice. The delivery was free and quick and I was delighted with my purchase. I would use this site again.
This company is just fantastic. I have had two shopping experiences over the past 12 months and on each occasion, their overall service is great. Well done Carpet Runners... I'll be back.
Ordering was so easy, just put in measurements and price appears immdtaely.
As soon as order was placed we had a confirmation. Staff all very helpful.
Carpet was delivered within a few days, excellent service.
Our house is up for sale, if and when we sell it, we will definitely return to Carpet Runners if we need anything.
I had been searching high and low for a animal print carpet.
I stumbled across this company via google, I asked for a free sample but forgot to ask for a specific range, a very polite email was sent to me asking which style I required and they offered up to 4 to help me choose the colour I wanted.
The sample came 2 days later and when it came to ordering the gentleman on the phone very kindly made me aware of the couriers telephone number in case I wanted to know what time it would arrive, he also made me aware the item was bleach cleanable. The most staggering part was when he advised me AGAINST SPENDING MORE MONEY. I stated I wanted underlay on my stairs to stop it slipping and he said if I was laying the carpet right with a staple gun or rods I shouldn't need to spend the extra on underlay. Maybe not the best for the companies sales but the quote "money better in your pocket than ours" really showed me the person on the phone was solely focused on my best interests.
The carpet is laid now and I am very happy indeed,oh and to top it all off I then received an email offering 15% my next purchase.
WOW. Congratulations on offering customer service that does what it says on the tin, providing me a service, not only a service a bloody good one.
I was very impressed with your site and the variety of carpet runners and the large selection of sizes. The delivery was very fast and the runner was exactly what I wanted and I was delighted with the quality .... many thanks and I would be happy to buy from you again .
I was aware of the price from the website. I had the correct measurements, and within 2 days of placing the order we had our carpet runner. Thankyou.
You have plenty of choice from a wonderful range, both in colours and prices. The ordering is easy and the delivery is fast. I would recommend this site to anyone looking for carpet runners or rugs.
I am delighted with my hall runner all my visitor comment on it. I have recommended your service to my friends already.
Fantastic quality and value together with fast delivery , makes me a very happy customer. Thank you :)
The runner is as described on the website and at the moment appears to be of reasonable quality. The non slip underlay does not stop the runner moving around. Disappointing as I did ask if the underlay was suitable for the runner to be used on a hall carpet. Delivery was excellent.
I thought the overall experience of choosing a runner, ordering and paying was very easy and efficient. The runner was received quickly but unfortunately the colour
was far too sandy - me thinking it was more of a beige. I returned runner the same day and await refund. Mant thanks
No problems from ordering to delivery, Man who delivered was of great help should I have needed to return the runner - not a chance - looks absolutely great in the hallway. Brilliant service and product.
Wow! What a brilliant service from this company. The rug arrived so quickly and was perfect. Just as we had ordered :)
It was so easy to use the web site,found the size I needed without having to work out the meters as I still work in feet and inches,did the order in a couple of minutes,three days later my new carpet runner was in my hallway,very pleased with this company so if you need carpet I highly recommend them.
To reply as a company, please log in to your business account.
At Carpet Runners UK we want you to be 100% happy with your purchase. So much so that we give each and every customer a 30 days returns policy so that they can send the product back to us for a full refund or free exchange. We do not need to know a reason why it is being returned, we just need you to return the item within 30 days of receiving the goods. For more information on our policy, please visit our website or call our customer care team.