Had a Problem with Two HP Cartridges I sent an E-mail explaining the Problem .The Advisor gave me a Return Number to print onto the package ,with in Three Days I had my new cartridges No questions asked just replaced
The service was very efficient and I received the cartridges within 5 days of ordering. The packaging was a little bashed and not in great order but the cartridges were undamaged and have been put to good use. All in all a great service.
Some time ago I purchased HP Compatibles at a reasonable price. When I changed the black cartridge the printer jammed. I took it back to Currys but they were unable to un-jam it so I had to exchange it for the same model of HP printer. When the black cartridge needed changing again, the same thing happened (I had used a compatible), took the printer back but this time they were able to un jam it and I was told to always use Originals as I would have the same problem with compatibles because HP had designed them that way. Cartridge Discount prices are the most reasonable I have come across. I am now left with a pack of compatibles that I cannot use. It pays to buy the originals.