Cartridgepeople reviews

Cartridgepeople reviews

Excellent
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Great service - no quibble!

I had a problem with my black ink cartridge in that it just stopped working. Tried all the usual things to get ti going again but this didn't work. Contacted Cartridgepeople and had a response within 24 hours and a replacement was sent. Problem sorted!
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Perfect Treatment

If you purchase ink from the company, they give the perfect service, fast and efficient. I also appreciated the way they dealt with my matter when an ink I had purchased earlier did not work. They supported me up until the problem was solved.

This is what good customer service is like, you can depend on them for this. They care!
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Sometimes the after sales treatment in a company is what makes it great, and I'm very impressed

I had a problem with 2 HP cartridges and by return of post CARTRIDGE-PEOPLE sorted the problem. This really was not their fault but of HP themselves but CARTRIDGE-PEOPLE sorted it super fast. Thanks again and especially Emilia.
Cartridgepeople

Reply from Cartridgepeople

Thank you for your review. I will pass your positive comments on to Emilia.
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Great value for money - prompt service

Ordered 15 Canon cartridges for just over £1 each. Incredible value! Then found that one of the cartridges was not recognised by my printer. Emailed the company, got a response almost by return, giving suggested remedies, one of which worked. After momentarily thinking that it may not have been such a good bargain after all, my faith was restored and the speed of response was impressive. So too, the speed of delivery. Highly recommended.
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive feedback, it is always nice to hear from our customers.
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Really goooooooooooood!

I accidentally bought the wrong refill ink with kits when I wanted to buy only the ink tanks. I tried to email them to ask if I can get a refund, and surprisingly I got really good response from them and they offered me really really good arrangement. They will refund to me, send me the replacement ink tanks that I wanted to buy and also the Postage Paid label to be fixed on the envelop and send the items back to them. I feel so satisfied with this arrangement, and I would absolutely love to shop with Cartridge People!
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive review. I am happy to hear we have been able to resolve your problem satisfactory .
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thank you very much for your prompt reply to my problem.

You have put my mind at rest, it was also helpful to know others have had their problems sorted. I thought the best I would get was someone offering to sell me a new printer!!
Excellent service, I will recommend you to all my friends.

Kath
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive feedback. We pride ourselves on our Customer Service, so it is nice to hear back from our satisfied customers.
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Excellent customer care and after service.

I ordered a couple of items and one of them didn't arrive, I informed them and they immediately replied and sent the missing item next day.
Cartridgepeople

Reply from Cartridgepeople

Thank you for your feedback. I am happy to hear we resolved the problem for you.
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EXCELLENT SERVICE

This the first time I have used the company and I have been very pleased with the products. I did have a problem with one of the ink cartridges but this was resolved without any problem. I will use them again & again. A Real reputable company.
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Brilliant service

I've used Cartridge People only twice. In both cases....
- they were cheapest for what I needed
- delivery came faster than expected
- i had an unfortunate issue with my recent delivery. customer service replied to my email within 20 minutes solving my issue.

very, very impressed
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive comments, it is also nice to receive feedback from our customers.
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I don't need a new printer after all!

When my printer went wonky, despite new cartridges and several head cleanings, I thought my printer was to blame. Lucklly, I phoned Cartridgepeople before buying a new one. A lovely gentleman named Steve diagnosed the problem as a faulty cartridge, which was replaced very promptly. I have always had excellent customer service from Cartridgepeople.

Charmian
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive review , I will pass your remarks on to Steve.
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A VERY HAPPY OLD DINK!!!

I had a problem with 2 cartridges, now at my age it's quite possible to be a bit dopey & have a bit of operator error, but for once it wasn't me! I then put it down to the printer, but the husband went & spent a fortune on a cartridge & the wretched thing worked! I emailed Cartridge people for advice, they were all brilliant in dishing out info on how to deal with an errant cartridge, but in this instance it didn't work, so they replaced them both pronto.
Sometimes the after sales treatment in a company is what makes it great, and I'm very impressed.
If Birgit looks after you, you are extra lucky, she's simply ace! Thanks Chaps!

Victoria.
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive feedback , I will pass your comments on to Birgit.
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Great customer service

Had a problem with a cartridge, emailed and got a nearly instant response. Very supportive staff and the replacement arrived within 48 hours.

That is what I call service.
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Great customer service

That heading doesn't exactly *stand out*, as other people have found the same - but it's true, and it really makes a difference. I bought 6 LED lights. I was wrongly sent two cool whites, and one that seemed to 'pulse' when I tried it. I contacted Cartridgepeople, who were so helpful. They immediately sent out 3 replacement bulbs and the returns slip. Then I realised that the one I had thought was faulty wasn't. Emma figured out to deal with that as well with great good humour.

LED lights are a bit of an unknown quantity, to me, so it's really helpful to deal with a company with such excellent customer service. (Also I noticed that the company that they're in partnership with for this aspect of their business charges exactly the same prices, so it's not a though Cartridgepeople is using their client base to make a bigger profit.)
Cartridgepeople

Reply from Cartridgepeople

Thank you for your positive feedback. I will pass your comments on to Emma.
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Excellent customer service

Very good company, with brilliant customer service. The ink cartridge I was sent didn't work with my printer and I was immediately sent a replacement. I had disposed of the other cartridge by accident but Birgit was very understanding and said I did not need to pay for the replacement. She was very helpful indeed. Will definitely buy from this company again - two ink cartridges cost much less than buying one at the local supermarket!
Cartridgepeople

Reply from Cartridgepeople

Thank you very much for your positive feedback, I will pass you comments on to Birgit.
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Excellent service.....I would recommend to anyone.

My Canon printer died and I had to buy a new one. I like to have spare black and coloured cartridge on the shelf, so ordered new ones. Then I wondered if I could return the unopened ones which are now redundant, so I emailed customer services.
A reply came within 10 minutes...and as they are still un opened and in their original packaging...and they had record of my purchase, I can return them no quibble.
Fantastic! That is what I call good customer service.
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Great company to deal with

The company offer a speedy service and are always quick to solve any issues.
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great people to do business with

always good products, and no quibble refunds when I have ordered wrong cartridges
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Brilliant customer service

I would have no hesitation in recommending the Cartridge People.Their customer service is second to none and they are very helpful.
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Excellent service

I am very please to be dealing with the lovely people at Cartridge People especially Melanie and Steve. This is what you call excellent customer services. I will highly recommend anyone to get their cartridges from the Cartridge People. Many thanks for putting my faith back in customer services!
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these CARTRIDGE 'people' ARE THE BEST, NO DOUBT ABOUT IT!

NEVER A PROBLEM REGARDING TRUST WHEN SOMETHING ISN'T QUITE RIGHT. NO QUIBBLE REPLACEMENT OF A FAULTY ITEM WITH GREAT COURTESSY AND RESPECT! CUSTOMER SERVICE AS IT WAS ALWAYS MEANT TO BE!

Cartridgepeople Details

About this company

Printer Cartridges from the UK's leading online retailer of Printer Cartridges - Cartridge People, Range including Toner Cartridges, Ink Cartridges, Printer Cartridges and Printer Supplies. We offer printer cartridges from top brands such as Brother, Canon, Epson and HP. Printer Cartridges can be very expensive so with Cartridge People you can be rest assured we will offer you very competitive prices all year round. All Printer Cartridges are available online, today from www.cartridgepeople.com.

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