We viewed this furniture online as we had been looking for a new dining room set for a while now and other retailers were quite expensive.
The set we chose, and viewed, was perfect. We ordered it the same day we saw it and it was delivered within 10 days!!
It's just what we were looking for, at a price to match too.
After ordering we had good communication informing us when our order would be delivered and when it was dispatched. When it arrived it was packaged well, and the quality of the throw we had ordered was absoultely beautiful. This is a Christmas Present but it was so tempting to keep it for ourselves!
I purchased a narrow bookcase. It is a really well made, quality product that arrived well packaged. Lovely piece of furniture for the hallway, would buy from casa bella again.
Ordered two items, both big and bulky, delivery was arranged by Casa Bella, using a courier firm that couldn't have been more helpful, the two guys carried it up two flights of stairs, unpacked everything so I could check, and then proceeded to clear away all rubbish, which is a completely different service I received with a well known electrical good's firm when I had a fridge delivered.
Would thoroughly recommend
Lots of help when I rang with a query about the finished colour on an item I liked. Ordering was easy. Delivery was arranged around our holiday. Delivered then by two gentlemen who couldn't have been more helpful. AND exactly on time. Perfect sale, perfect purchase. Thanks.
Really pleased with every aspect, the piece itself was exactly what we needed to house all the media equipment after wall mounting the tv. Well designed and very well made. Quality furniture.
Delivery was quick and well organised. Very happy customer.
After searching long and hard for some nice looking wood furniture to match the rest of my living room I came across casabella.
I ordered a TV unit which came pretty quick but unfortunately had a bit of a scratch on it which I emailed casabella about. However the customer service was excellent and they were very quick to reply and offer alternate options, which in the end I ended up swapping for a slightly different unit which was arranged and despatched very quickly. The quality and build of the items is very good and solid and looks way more classy than furniture you get from IKEAs etc so I'd definitely recommend for anyone who cares about quality.
So in all a good experience and due to the customer service i wouldn't hesitate from ordering from them again and look forward to adding more of the range to my living room in the near future :)
we have been looking for good value, stylish dining chairs for over a long time. Saw the Casa Bella range online and went over to view them at the warehouse. The Mandir Sheesham chairs looked even better in reality and were delivered 3 days later - great service! we are delighted with them.
I bought on line to make the purchase of the item easy. I paid £35 delivery yet I could not specify the day or time and therefore had to take an entire day of work as delivery was due around 11am. Completely unacceptable - I could have bought a similar item from a shop on a Saturday and therefore probably paid less for delivery and would not have had to take a day off work. As a result I will not purchase anythign else from Casa Bella, which is a shame as the products are good.
I ordered a Satara Mango Dakota Small TV Unit from Casabella Furniture and the service was excellent. Immediate acknowledgement of my order by email. An email when it had been collected by their courier ready for delivery with very detailed information about the arrangements. A phone call from the courier company to arrange a delivery date with a follow up call a few days before delivery to arrange a three hour delivery window and a call an hour before the courier arrived. They brought the furniture in, unpacked it, checked all was well and took the packaging away. The unit itself is as described, looks great, is well made, a quality product and in perfect condition. I'll definitely be buying from this company again in the future.
Ordered a TV stand in Indian wood from this company. When it came it was so well wrapped and was delivered at a said time and date. Excellent quality wood and makes the TV stand out more, and its a great asset to my home. Thank you Casa Bella.
Item came in great condition & quality. The Courier service were very professional and updated me each time there was a change via telephone. Notified within 45 minutes of delivery when they would be turing up which was beneficial.
I would recomend Casa Bella Furniture to anyone that wants some luxury as the quality is lovely.
After a lot of research looking for a tv unit I found the perfect one on casabella web site. The unit is of excellent quality and the service from casabella was second to none. Would highly recommend.
This little hi fi unit is stunning. The wood has a beautiful finish; so smooth you want to keep touching it. The quality is excellent and the service was great too. I would not hesitate to use Casa Bella again.
Bought a TV cabinet, exactly what I was looking for. On-line purchase, very easy website to use. Delivered on-time as promised.
Would definitely recommend to friends and family and would use again.
We recently purchased furniture from Casa Bella for almost all our furniture needs. Great quality pieces at reasonable prices. Suzanne, was awesome! She took care of me all the way thru the delivery process. Very friendly & knowledgeable, impeccable service & delivery. A great experience in every sense. We are 100% Happy.
Casa Bella has earned our business for the long run! Highly recommend to anyone who enjoy the look of rustic and earth friendly wood :)
We are so pleased with our garden recliner covers and chair covers which are all matching, having spent hours and hours searching for the right type and fit and colour, removable as well, not to mention at a competitive price too. Thank you Casa Bella.
Easy to order. Good communication informing about delivery times. Delivery is superb. Item being put where i want to, they unpack and take the rubbish. Excellent service from beginning to end. Pleased with item. All is great
My furniture arrived this morning in the time slot I was advise the delivery team rung me 45 minutes to advise they were nearby. They brought my furniture into the room, unpacked it gave me the time to thoroughly inspect before signing for it. The items are fantastic quality for the price. I ordered another piece this company did not stock from a leading mail order company. The large item was left still packed making it hard to inspect I found two small faults.
I highly recommend Casa Bella Furniture
I was delighted when I came across Casa Bella and found pieces to match furniture which we already had. However the delivery company they use could only specify 14 hr delivery window(!) which they cldn't refine to a 4 hr window until the day before delivery. If this would have proved inconvenient and I had cancelled I would have then incurred re-delivery charges. I simply requested delivery after 1pm, which the delivery company could not guarantee, and so I had to wait a further two weeks in order to take a day off work to receive the delivery. I find this a very inflexible service considering the delivery fee was £25, and have already fed this back to Casa Bella - who didn't want to know!
Very pleased with the service and the product. I did however have an Initial problem as I unfortunately ordered "on line" just before the company closed down for a weeks holiday - so getting in touch was difficult and I never got a prompt confirmation that my order had been placed. I rang the temporary off site receptionist to ask about it and she was very unhelpful. Couldnt access the system and didnt even know where the warehouse was situated within the UK !!! ummmmm. Anyhow Robert got in touch in the end and from there it all went very well. I was kept fully informed and the delivery company were very efficient. The product was just what I wanted and as described so I was delighted. All in all despite the initial hic up I would rate them and use them again.
Attractive media furniture at a fair price. Hand delivered over a week after ordering. It seemed to get a bit stuck between the factory and the courier hub and there was a bit of back and forth on agreeing a daytime when someone would be at home. Would have liked a speedier delivery service but all fine now.
To reply as a company, please log in to your business account.