Cash Converters reviews

Cash Converters reviews

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6.8
from 0 - 10
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About

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Review by confirmed purchaser

I am very please with the service, price and service delivery at Cast Converters.

I was pleased to be able to make an agreed offer and with the good service.
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Review by confirmed purchaser

Nonsense customer services

Bought an iPhone off their web store (Dagenham) and it never arrive.
Called the store and the person who answer the phone says the manager is busy at the moment. I asked if he can write down my number and ask the manager to give me a call back. He refused and said the number will go missing anyway so I better call later.

Truly disappointed with this level of customer services.
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Review by confirmed purchaser

Not honest enough

I shall buy on line from cash converters but not from your local shop. I went twice, I found
who are working were not honest enough. There were sale price tag one of the item.
when I wanted to buy, they just changed the price and said it was a mistake,

Moham
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Review by confirmed purchaser

poor

both products i have bought recently were faulty and had to be sent back. very unimpressed with the standard of your second hand goods.

on the plus side, your management team from both sites were excellent and sorted the issues but due to the poor product, i wont be shopping with you again
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Review by confirmed purchaser

sell things you dont have

Not good at all will net be back
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Review by confirmed purchaser

fantastic service

such a fantastic service, super fast delivery, trustworthy place to shop
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Review by confirmed purchaser

Bad Experience

Charged high postage fees. Item arrived with very poor packaging. Very Very Disappointed.
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Review by confirmed purchaser

fine

posted out quickly item was fine
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Review by confirmed purchaser

Above and beyond...

Found an item (a little bit pricey ) put in a bid.Bid accepted - so far , so good. Trouble started when I put in my card details. Phoned the branch, they gave me the number for head office, explained situation.They said sometimes the bank computers don't play ball and reassured me my item would be kept for me and my deadline to pay was extended.Finally the payment went through and the goods arrived three days later.Everyone I dealt with were both polite and helpful. Thanks Guys.
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Review by confirmed purchaser

Mobile Phone Great Thanks

I wanted a very basic mobile phone but in good condition and well priced. Simple with Cash Converters. For some strange reason my original order went astray - it happens - apologies offered, money refunded and replacement despatched so problem solved! Now I have the brand new but basic mobile I wanted, in original box with accessories, delivered through my letterbox and for less than £15. What more could I want?
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Review by confirmed purchaser

Helpful - Even When Things Went Wrong

Purchased a nice laptop, a day or so after i bought i contacted them and was told the battery had failed, they offered either full refund or a new battery, i opted for refund and cashw as back in my account in 2 days - they could have just sent it out faulty and waitied but didnt, overall im impressed with the Streatham Store
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Review by confirmed purchaser

Really poor service

I wouldn't use cash converters regular they've messed me abt online at their Aston under Lyme store no reply from emails or no calls explaining why my order was cancelled I did have a good experience with their other store down south if they were all like that great if you have a problem try to ring the store direct because the customer services at head office in Warrington are totally useless and rude tbh apart from one good experience they are not a company I'd recommend to use on a regular basis
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Review by confirmed purchaser

Good service with a minor quibble

Good price, updates via email as to when my parcel would arrive, fast shipping and well packed. The only problem was, where the cash converters price label had been removed prior to sending it had done some damage to the box which was a shame - I would rather it had been left on and I could have removed it/done the damage myself! Overall though good experience and I'd use again.
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Review by confirmed purchaser

rubbish never use them again

brought a item online then a week later told they had sold it to someone else in the shop never use again
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Review by confirmed purchaser

Cheap goods with a Cheap service

They sell some good quality affordable goods on their website.They have different ways of buying in terms of bidding for ,making offers on or just instant purchasing.
They could be a bit better with their descriptions and photos .Only downsides i`ve found is that their a bit sloppy with not really giving any ideas of delivery times.Also as I`ve experienced they don`t put back items if you`ve made an offer on them.So you may as I found out , have a refund a few days later after purchasing something because they`ve also sold it instore.
But if your willing to give it a chance you may get a real bargain.
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Review by confirmed purchaser

Very unhappy would be very hard pushed to shop again

Hi after looking online I found a stereo I realy wanted so I purchased it from Leeds Bramley store it was dispatched via City link and it has not arrived
The item was bought on the 23 of March dispatched and the delivery company fraudulently signed for it as I was away to collect my new car so I'm now £123 out of pocket as you have your money citylink have there money and I have recived nothing I have contacted the store many times to just get rudly told they will look into it but it's been dispatched
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Review by confirmed purchaser

Didn't come in the state it appeared and was decribed and doesn't work properly

The wii I recived was not the one decribed in the picture or arrtical. I came in a discussing state where I had to try and clean all the grime off. I know it was second hand but u do not expect food to be still attached to the product when it has been resold. Also the fan is not working within the wii so I am currently havering to try and get it fixed. I don't not think I will buy this kind of product from cash generator again
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Review by confirmed purchaser

Rubbish

The sound doesn't work!
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Review by confirmed purchaser

Good on shop, bad on drop

Good shopping experience but could not specify a delivery address. This meant that I had to drive 15 miles to collect after paying £9.99 for delivery. Not the way I like to buy.
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Review by confirmed purchaser

Simple and easy going.

An easy process, no problems at all. Would use again.

Cash Converters Details

About this company

Why buy new? Our extensive network of stores and online Webshop are a treasure trove of products, including stylish jewellery, home entertainment equipment, sports gear, musical instruments and a whole lot more.

Visit Cash Converters

Contact information

Call us on: 08450 348 271
We live here: Aston Lane South
Preston Brook WA7 3FY
United Kingdom

Category

Cash Converters is ranked 79 out of 89 in the category

Cash Converters is ranked 42 out of 58 in the category Mobile Phone

Cash Converters is ranked 43 out of 48 in the category Watches

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