The process of discussion and ordering was professionally handled by Central Contracts. Once the order is placed the process is then passed on to an associate dealer handling the import and pre-delivery inspection (PDI) and the financiers. Unlike some other reviews the dealers kept to their dates (good) once announced, although up to then the car was a bit slow coming compared to expectations for an 'in stock' model. However the PDI inspection was flawed: an 'Engine Malfunction' about 200 miles after delivery turned out to be coolant level too low, following a hunt round various local dealers to connect up their computer. Also there was no tax disk on delivery; apparently this is OK for the first 2 weeks. During the whole process right up to today (16 days after delivery) I have had no communication directly from the finance house, and the only proof of their existence was when money left my account today. It's possible some of this stuff is listed in some FAQ on the website which I missed, if so, I apologise. You do need to read the small print on the Finance contract carefully. I failed to notice until the eleventh hour that the car had to be insured in the leaseholder's name, the car is mainly for my wife to use, so we had to abandon her current insurance policy and start a second policy for me at zero no claims!
I found CC to be best priced in the market and the most helpful throughout. Having had poor and almost rude interaction from other leasing suppliers CC were the complete opposite. They seem to give value for money without cutting corners. Would definitely use them again.
My overall experience was one of ease - there was no pressure from the salesperson and gave me great advice which really helped with making my decisions easy to make. I am already looking forward to using them again when my lease contact comes up for renewal.
Had my lovely new Qashqai delivered just after Christmas. The entire process from beginning to end was swift and efficient. The staff at central contracts are very helpful, they appreciate that the client is entering into a big commitment (in my case over three years)& endeavour to cover every aspect of the deal. I called them several times to clarify details or for advice and they were never less than polite and eager to assist. Definately recommend this company for hassle free motoring!
My experience with this company from start to finish was first class. Everyone I spoke to was helpful and delivered everything they said they would when they said they would. I was recommended to this company and, based on my experience, would not hesitate to recommend them to other friends of mine.
Ordered a BMW for my wife. The salesperson Anthony could not have been more helpful. Before deciding on the BMW he quoted me on various vehicles, terms and specifications, but was always trying to find out what I really needed/wanted. Car arrived exactly on time and as ordered a tremendous service all round. Also the most important part of this transaction was that due to Anthony and Central Contracts my wife is over the moon with her new car. Need a vehicle then in my experience save your time and money and just call Central Contracts.
I came across Central Contracts totally by accident on a google search on the basis of a Ford Focus at a very attractive price. Thinking little of it, I asked for some further information and Central Contracts responded promptly and courteously.
Through the entire process, there was always someone on hand to answer any question (which they always answered quickly) - it made everything simple without hassle. I would definitely use them again and no problem in recommending them to anyone else either - they seem like a decent team of people!
Have dealt with many other leasing and finance companies over the years, many seem to adopt a 'take it or leave it' attitude. Not so with CC. Helpful and keen to assist rather than 'hard sell' - i'll definitely use them again! MartinT
Iv never leased a car before wasn't sure what I was doing.My mind was put at ease with this company,they couldn't help me enough.They were extremely helpful,honest and kept me informed right upto me receiving my car.
I believed central contracts would be the best choice as I had it in my head they were the most experienced and the most reasonable. I had initially considered buying the car of my choice but the part exchange value of my current car let that option down so I decided to keep hold of my existing ( useless in the snow) car and go for a 3 yr lease on a 4x4. My initial contact Neil, was super and it all went without a hitch and to be honest not a lot of communication- sort of here you go sign here and we will let you know when it will be delivered. And it did arrive quite quickly but with no road tax or other additional items I had thought it would have, given the list price they quoted- for example no floor mats, which you would have thought they would have supplied given they want it returned in pristine condition. I went out to buy mats which cost me an additional £56. I had to keep calling my contact at CC to find out where the road tax disc was. It was getting perilously close to my 14 day window of not displaying a disc and the promised registered delivery of the disc a few days after the car just didn't materialise. So eventually after a lot of research I found the supplier and called them directly. It hadn't been sent and after a lot of growling by me it did eventually arrive but in the post about 2 minutes before I had to leave for an extended family holiday. Would I use them again, possibly, but will want a great deal more information before I sign for anything.
They are a friendly bunch that offer great prices, a great service are most important are honest! They kept me upto date every step of the way. They took that extra mile to ensure I was happy. I am overjoyed with my new car. Well done guys, would highly recommend.
I needed a new car after an altercation with a 38 tonne truck. I had heard of central contracts through an email marketing and decided to give them a go! The options for car/mileage years etc were all straight forward and after making contact everything went through without a hitch. Email communications were brilliant and saved much time and everyone involved was helpful and responsive. I would certainly use again when my contract runs out in 4 years time.
Always wanted two types of cars, a golf and jeepy type of car. Had the golf it was the dream car, expensive but worth it. Now I've my jeepy type of car, love it love it love it. Big boot, heated seats in the front and my daughter has told me it's much better than dad's Mercedes as he doesn't have heated seats in the back. I can carefully see my reversing, hopefully no dints like my poor Golf got in its behind. And oh my goodness sat nav fantastic, don't get lost out on my wee journeys . Now I know there is cruise control, but hey it's early days yet. I know I've more to discover about the car, but can't wait to find out. It costs less than my Golf and good on the fuel. You would be mad not to own one.
After making contact with central contracts and choosing my car, everything went smoothly, they kept informed on delivery dates and payments that would be required to get the car delivered ASAP! The staff that dealt with my order did everything they could to speed things up, and there customer service was superb